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Hotel Mermoz

Photo gallery for Hotel Mermoz

Featured image
On the beach, white sand, beach umbrellas
On the beach, white sand, beach umbrellas
On the beach, white sand, beach umbrellas
Outdoor pool, pool loungers

Overview of Hotel Mermoz

Hotel Mermoz

3 out of 5

4.1/5 Very good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks
BP 426, St. Louis

Explore the area

  • Popular LocationSaint Louis Beach2 min walk
  • Popular LocationPlace Faidherbe5 min drive
  • Popular LocationFaidherbe Bridge5 min drive
  • AirportSt. Louis (XLS)15 min drive

Choose dates to view prices

About this area

St. Louis

Located in St. Louis, Hotel Mermoz is connected to a shopping centre. Faidherbe Bridge is a local landmark, and the area's natural beauty can be seen at Island of Saint-Louis and Saint Louis Beach.

What's nearby

  • Saint Louis Beach - 2 min walk
  • Place Faidherbe - 5 min drive
  • Faidherbe Bridge - 5 min drive
  • Island of Saint-Louis - 6 min drive
  • Guembeul Reserve - 18 min drive

Restaurants

  • Le Mermoz — 1 min walk
  • Patissérie - 5 min drive
  • Restaurant CHEHAMA - 5 min drive
  • L'embuscade - 5 min drive
  • Aux Délices Du Fleuve - 5 min drive

About this property

Hotel Mermoz

Beachfront hotel with relaxing spa services
Spend the day relaxing on the beach or pampering yourself at Hotel Mermoz's full-service spa. All 44 soundproofed rooms feature Select Comfort beds and 24-hour room service. For a bit of entertainment, TVs come with satellite channels, and guests will also find premium bedding and safes.
Hotel Mermoz offers 44 forms of accommodation with a safe and free toiletries. This individually decorated accommodation includes desks. Select Comfort beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool, a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, facials, body wraps and body scrubs. The spa is equipped with a spa tub and Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11:30 AM: XOF 4800 for adults and XOF 4800 for children
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Horse riding/hire
  • Outdoor pool
  • Playground
  • Steam room
  • Volleyball

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French

Business services

  • Business centre
  • Conference space (1549 square feet)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Paper towels

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats welcome
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for XOF 6500.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: XOF 4800 for adults and XOF 4800 for children (approximately)
  • Rollaway bed fee: XOF 6500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Mermoz St. Louis
Mermoz St. Louis
Hotel Mermoz

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 12 out of 39 reviews
5 - Excellent 31%
Rating 4 - Good. 21 out of 39 reviews
4 - Good 54%
Rating 3 - Okay. 3 out of 39 reviews
3 - Okay 8%
Rating 2 - Poor. 2 out of 39 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 39 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poolside break
A wonderful oasis of calm. Set away from Saint-Louis itself but close to the fish market. The pool and beach are relaxing when you have a few hours off in the middle of the day. Good choice of dinner options. Wifi works well

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, friendly staff. Well maintained property, quiet beach, very relaxing.
Stayed 3 nights in Dec 2017

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very unsanitary.
My friends and I couldn't wait to leave this hotel. There was an infestation of flies and the hotel staff didn't bother to clean up and dispose of the huge amount dead flies that covered the grounds. Even the beach was strewn with garbage. Nobody seems to care about disposing of garbage in a sanitary way.
Stayed 4 nights in Jul 2017

4/5 Good

Liked: Staff & service
Simple beachside hotel. Nice people.
Simple bungalows right on the beach. Great friendly service. Everything works, but the advertised horse riding was not available when I visited. The approach through the buzzing fish docks will either delight, fascinate or alarm you depending on your point of view. 10 minute £2 taxi ride into town. Restaurant OK and reasonably priced. Hawkers waiting to pounce as soon as you set foot on the beach are a bit of a nuisance.

4/5 Good

Liked: Staff & service
Anniversary 2012
Nice and quiet. Beautiful location, but dirty beach. Accomodating Staff.