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Overview of Carbis Bay Hotel & Estate

Photo gallery

Featured image
On the beach
On the beach
On the beach
Seasonal outdoor pool

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing

Explore the area

    Popular LocationCarbis Bay Beach1 min walk
    Popular LocationPorth Kidney Sands9 min walk
    Popular LocationPorthminster Beach16 min walk
    AirportNewquay (NQY-Newquay Cornwall)58 min drive
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About this area

St Ives

Located in St Ives, Carbis Bay Hotel & Estate is on the beach. While the natural beauty of Porthminster Beach and St. Michael's Mount can be enjoyed by anyone, those looking for an activity can explore St Ives Harbour. St Ives Museum and Paradise Park and JungleBarn are also worth visiting.
Visit our St Ives travel guide
Popular Location

What's nearby

  • Carbis Bay Beach - 1 min walk
  • Porth Kidney Sands - 9 min walk
  • Porthminster Beach - 16 min walk
  • St. Ives Theatre - 5 min drive
  • St Ives Harbour - 15 min drive

Getting around

  • Carbis Bay Station - 4 min walk
  • AirportExeter (EXT-Exeter Intl.) - 115 min drive

Restaurants

  • The Conservatory — 1 min walk
  • The Sun — 1 min walk
  • The Bean Inn - 8 min walk
  • La Casita - 10 min walk
  • Scoff Troff Cafe - 5 min drive

About this property

Carbis Bay Hotel & Estate

4-star beach hotel with a full-service spa
Catch some rays at the beach or spend the day relaxing at Carbis Bay Hotel & Estate's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 47 individually decorated rooms feature free WiFi and room service. Conveniences include kitchenettes and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Carbis Bay Hotel & Estate offers 47 forms of accommodation with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Accommodation at this 4-star hotel has kitchenettes with coffee/tea makers. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, C Bay Spa. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station

Food and drink

  • Free full breakfast available daily 7:30 AM–10 AM
  • 3 restaurants
  • 3 bars/lounges
  • Room service available

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Dry cleaning service
  • Kitchenette
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • German
  • Polish
  • Romanian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Linens

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchenette

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this hotel in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 15.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

Property is also known as

Carbis Bay Hotel
Carbis Bay & Estate St Ives
Carbis Bay Hotel & Estate Hotel
Carbis Bay Hotel & Estate St Ives
Carbis Bay Hotel & Estate Hotel St Ives
Carbis Bay Hotel Estate St Ives
Carbis Bay Hotel Estate
Carbis Bay Estate St Ives

Frequently asked questions

Can I cancel my reservation for free at Carbis Bay Hotel & Estate and receive a full refund?
Yes, Carbis Bay Hotel & Estate offers free cancellation on select room rates, because flexibility matters! Please refer to Carbis Bay Hotel & Estate cancellation policy on our site for more details about any exclusions or requirements.
Does Carbis Bay Hotel & Estate have a pool?
Yes, this property has a seasonal outdoor pool.
Is Carbis Bay Hotel & Estate pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Carbis Bay Hotel & Estate?
Self-parking is free at this property.
What time is check-in at Carbis Bay Hotel & Estate?
Check-in is from 3 PM - 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Carbis Bay Hotel & Estate?
Checkout is at 11:00 AM.
Where is Carbis Bay Hotel & Estate located?
Nestled on the beach, this St Ives hotel is within 1 mi (2 km) of Carbis Bay Beach and Porthminster Beach. St Ives Harbour is 1.4 mi (2.2 km) away. Carbis Bay Station is only a 4-minute walk and St Ives Station is 25 minutes.
4.0
Very good
5 - Excellent
25
4 - Good
18
3 - Okay
7
2 - Poor
5
1 - Terrible
2

4.4/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Sad face IconDisliked: Staff & service, room comfort
Not what they show in the photos.
They gave us the wrong room. Terrible customer service. The apartments are not looking into the sea.
Stayed 2 nights in Aug 2020

2/5 Poor

Happy face iconLiked: Room comfort
Sad face IconDisliked: Cleanliness
Disappointed
Magnificent location, unfortunately the hotel does not live up to its glossy website or 5* aspirations. A massive disappointment was that the pool and spa are currently a building site.
Stayed 3 nights in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away hotel was on the expensive side but I did not think it warranted the price tag. It was obvious the hotel was still geering up after lockdown with little staff. I enjoyed my stay at Fistral beach more so.
Stayed 2 nights in Aug 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service
Stunning location, Disappointing service
We were very disappointed to find the outdoor pool was closed as this was the main driver for booking this hotel. We complained and questioned why we had not been notified. We were told that they don’t deal directly with hotels.com so they wouldn’t contact us directly. We were also told that it was on the hotels website which we had visited in advance and it was not overtly communicated. You had to scroll to the bottom of the home page and select COVID update and it was referenced in there. The manager apologised but didn’t offer any compensation, not even a complimentary coffee. The location is stunning but the hotel was not worth the money we paid. There was no evidence of extra cleaning staff around the hotel as the COVID video on their website implies. Breakfast service was slow and the food was cold. This may be due to changes in service due to COVID but could be easily rectified with more staff. There were a few members of staff on reception that gave very good customer service but on the whole it felt like we were not valued guests. Finally, be careful when charging to your room. They ask for your room number but no name and when we came to pay, our bill was incorrect but to be fair this was handled very well by the on-duty manager.
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Cornwall to date.
Overall an excellent holiday, the room had everything we needed and more, the choice of restaurant and places to eat was by far the best choice we have had. There were changes due to COVID-19 situation meant the pool was not in use but the views, beach and amenities more than made up for it. A short but scenic walk to St Ives. A big thumbs up.
Stayed 4 nights in Aug 2020

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