Ratings based on 334 Verified Reviews

3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

Nightmare stay

Posted 25-May-2017
I use this hotel frequently and have always been extremly satisfied. This time I awoke at 02.30 am in a bed of sweat. The thermostat was set at 29.5C ! I could not lower the temperature as the control buttons did not work and the window was locked shut. Switching it off only increased the temperature. I was awake most of the night. On complaint the staff responded excellently, refunding the charge and giving me a coffee. However they were aware of a problem with the air conditioning prior to my stay.
1 out of 5
by A verified traveller from London uk

Room over 30 degrees, check before you book

Posted 18-May-2017
Pros: The Breakfast was good and the staff, from cleaners up, were friendly.
Cons: aircon
We had a terrible night's sleep as the aircon was defective and had been for some days, according to the staff. If it worries you that the room could be 30++ degrees then ask before you book. The staff that worked there were very lovely, but in such a hot room, with no windows to open, we will not be returning
5 out of 5
by A verified traveller

Posted 16-Sep-2016 on Hotels
We stayed two nights as we were attending a local music festival, can not fault the place at all no negative feedback for any aspect of our stay. The staff were fantastic, really friendly would definitely recommend this hotel 100%.
Comment from Hotel Management
30-Sep-2016 by General Manager, Hotel Management
That is great to hear, thank you very much. We do hope you stay with us again and look forward to welcoming you back Many thanks Adele Lyon Assistant Reception Manager
4 out of 5
by Ivan from Oxford

Posted 30-Aug-2016 on Hotels
because hotel do not control/own any more swimming pool, sauna and spa, opening hours of this is unacceptable
Comment from Hotel Management
30-Sep-2016 by General Manager, Hotel Management
The leisure facilities are open until 21:00 during the week. I am sorry to hear you missed out on using them during you stay. I hope you stay with us again and are able to use them Adele Lyon (Assistant Reception Manager)
4 out of 5
by jonathan

This traveller left a rating score only Posted 18-Aug-2016 on Hotels
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Aug-2016 on Hotels
5 out of 5
by merdie from Lansdowne

halon Court Hote

Posted 02-Jul-2016 on Hotels
The hotel was wonderful. Room was vlean and easkly accessible. Selection of food was superb. Staff was friendly and efficient.
5 out of 5
Recommended
for Everyone
by A verified traveller from crewe

Very pleasant and would stay again

Posted 06-Jun-2016
Only there one night but very nice lovey clean hotel
5 out of 5
Recommended
for Everyone
by A verified traveller

Well located, exceeds expectations

Posted 06-Jun-2016
The hotel really was much better than we had expected. The staff are friendly, the facilities are good, the rooms are well proportioned and furnished and the location is brilliant for exploring St. Helens.
5 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel, lovely staff

Posted 31-May-2016
Location: we didn't really go into st helens other than to get the train to liverpool. But close to nandos & wetherpoons, & m62 so easy to get anywhere you like
the hotel was great, nice room, good gym and pool, breakfast was good. We stayed as i was running the marathon in liverpool so the only downside was that it was a bit further out and the trains weren't running as early as id hoped on the sunday but staff were great at organising us a taxi, and even let us have a bit of a later check out as we were feeling pretty lazy the following day!!