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Mercure Southampton Centre Dolphin Hotel

Photo gallery for Mercure Southampton Centre Dolphin Hotel

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Mercure Southampton Centre Dolphin Hotel

UNESCO Sustainable Property

Mercure Southampton Centre Dolphin Hotel

4 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
34-35 High Street, Southampton, England, SO14 2HN

Explore the area

  • Popular LocationWestQuay Shopping Centre6 min walk
  • Popular LocationMayflower Park7 min walk
  • Popular LocationOcean Village Marina14 min walk
  • AirportSouthampton (SOU)9 min drive

Choose dates to view prices

About this area

Southampton

Located in Southampton, Mercure Southampton Centre Dolphin Hotel is in the city centre and by the sea. Tudor House and Garden and SeaCity Museum are cultural highlights, and some of the area's popular attractions include Paultons Family Theme Park - Home of Peppa Pig World and Marwell Zoo. Southampton Maritime Museum and The Quays are also worth visiting. With kayaking, windsurfing and sailing nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's central location.

What's nearby

  • Tudor House and Garden - 3 min walk
  • Medieval Merchant's House - 3 min walk
  • WestQuay Shopping Centre - 6 min walk
  • Mayflower Park - 7 min walk
  • Ocean Village Marina - 14 min walk

Getting around

  • Southampton Central Station - 18 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • Signature — 1 min walk
  • Oak Bar — 1 min walk
  • Mettricks - 2 min walk
  • Everest Cuisine - 4 min walk
  • La Regata - 5 min walk

About this property

Mercure Southampton Centre Dolphin Hotel

Eco-friendly Southampton hotel in Southampton City Centre, near Tudor House and Garden
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and a business centre. All 99 rooms offer free WiFi, 24-hour room service and flat-screen TVs. Hairdryers, safes and phones are among the other amenities that guests will find.
Mercure Southampton Centre Dolphin Hotel offers 99 forms of accommodation with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5.00 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: GBP 9.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Hungarian
  • Polish
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - noon
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per day
Dogs welcome
1 per room
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 9.95 per person (approximately)
  • Self-parking fee: GBP 5.00 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Dolphin Mercure
Hotel Mercure Southampton Centre
Hotel Mercure Southampton Centre Dolphin
Mercure Dolphin
Mercure Southampton Dolphin
Mercure Dolphin Hotel Southampton Centre
Mercure Southampton Centre
Mercure Southampton Centre Dolphin
Mercure Southampton Centre Dolphin Hotel
Southampton Centre Dolphin Hotel
Mercure Southampton Centre Dolphin Hotel Southampton
Southampton Dolphin Hotel
Mercure Southampton Centre Dolphin Hotel Hotel
Mercure Southampton Centre Dolphin Hotel Southampton
Mercure Southampton Centre Dolphin Hotel Hotel Southampton

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 201 out of 969 reviews
5 - Excellent 21%
Rating 4 - Good. 373 out of 969 reviews
4 - Good 38%
Rating 3 - Okay. 233 out of 969 reviews
3 - Okay 24%
Rating 2 - Poor. 98 out of 969 reviews
2 - Poor 10%
Rating 1 - Terrible. 64 out of 969 reviews
1 - Terrible 7%

3.8/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

1/5 Terrible

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Look if your charging the amount we paid for these rooms you expect a clean room with reasonable hot and cold running water and a bed that was not like laying on a plank. Worst hotel I have stayed in for many a year.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well situated, clean. Staff were polite and friendly.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay it was a bit noisy from noise in the corridor
Stayed 1 night in Aug 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel smells damp and fusty. Only ever one person on reception so be prepared to wait when checking in. No pump beer on-site only bottles. First room given the bed was broken, bed wasn’t made and bathroom not been cleaned for weeks. Second room offered was stuffy, small and definitely not made for a couple. Only one towel one sachet of coffee, kettle lid broken. If you want cheap, great location and don’t mind it rough then it’s ok but we paid £120 a night and was definitely not value for money.
Stayed 2 nights in Aug 2021

3/5 Okay

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2021