Ratings based on 460 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
67% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Great outdoors but has seen better days inside

Posted 10-Jul-2016
Ok golf course. Surprisingly inexpensive. Large rooms with nice views. However interieur really needs a make-over
4out of 5
by A verified traveller from Leeds

Fabulous building with history

Posted 30-Jun-2016
Pros: The building, the history, the setting, the convenience for London or Gatwick, the friendly staff.
Cons: The building needs updating and more diligent maintenance of the rooms and the grounds but then it would cost a fortune to stay there!
Location: The location is stunning, quiet and beautiful but with the courtesy bus only 20 minutes from trains to London and Gatwick. Superb!
We were impressed by the reception area and the very helpful staff on arrival at the hotel mid afternoon. We were given a choice of rooms and chose one on the ground floor with a garden view. All the staff were super friendly and helpful. Any staff you just pass in the corridors are courteous and wish you well and the reception staff are exceptional. We had a twin bedded standard room with a bathroom. The rooms are dated but spacious and well equipped and the beds are very comfortable indeed. We enjoyed a courtesy bus to East Croydon station on both days we stayed - easy to book, very courteous and friendly drivers and a clean and tidy vehicle.
5out of 5
by A verified traveller from Bilthoven

Grootse uitstraling.

Posted 23-Jun-2016
Pros: Rust en uitstraling.
Cons: Onderhoud kozijnen.
Het waren 2 fantastische weken in een heel mooi hotel met heel vriendelijk en beleefd personeel. De kamer was uitstekend,netjes en schoon. Ik had uitzicht op het golfterrein en daarachter bomen en af en toe een huis,ik kon kilometers ver zien. De uitstraling van het hotel is dat van een kasteel. In de buurt zijn verschillende stations om naar Londen of elders te reizen,er is vanaf het hotel een pendelbusje naar station east croydon. Al met al is het een rustige omgeving. Er zijn op 10 minuten lopen ( op een rustige pas ) winkels, en banken waar je kan pinnen. Het eten in het hotel is heerlijk.
4out of 5
by A verified traveller

Posted 04-Jun-2016
雖然遠離市區 但感覺舒服附近有超級市場 如果唔介意回酒店路程遠的話可以去 酒店設施都好整潔 服務都好好
4out of 5
by A verified traveller

Nice hotel

Posted 20-May-2016
Cons: TV in room and shower
very helpful staff, room was clean only odd thing was the fact the TV was so small and had limited channels really is surprising in this day an age. Shower was also pretty poor quality, other than those two small things couldn't fault it
2out of 5
by Tom

overnight

Posted 27-Apr-2016 on Hotels
Room could do with a deep clean in the corners and the Bathroom was cold as the electric towel rail had been removed
3out of 5
by Paul from Derby

Disappointed - I won't be returning

Posted 25-Apr-2016 on Hotels
Rang numerous times to book a room but couldn't get through permanently stuck in a automated queue so had to pay more to book a room via booking website - at time of booking a fortnight earlier than arrival I requested a room to the rear but on arrival was given a hot & stuffy broom cupboard of a room overlooking unsightly inner concrete square with noisy aircon units whirring away - as there was a conference on the next day the guests dining room moved to a poky room and evening meal and breakfast was down graded to help your self buffets bubbling away in pig slop pots . Obviously if there is a big paying conference on the normal guests get pushed to the back of the queue - Impressive building & grounds but tatty and worn in rooms & corridors - not the best of stays and I will be looking to stay elsewhere when I next visit the area
4out of 5
by Gary

This traveller left a rating score only Posted 21-Apr-2016 on Hotels
5out of 5
by A verified traveller

Family visit with book again

Posted 18-Apr-2016 on Hotels
polite staff. Good location. Great room & breakfast. Great facilities with the gym & indoor pool.
2out of 5
by A verified traveller from San Francisco

disappointing experience

Posted 15-Apr-2016
Pros: The old world charm.
Cons: Front desk politeness and guest services.
Location: The location was remote and there was not much nearby to do.
they were not very attentive, polite, helpful or gracious from the time I first arrived to the moment I left. There was one night manager who understood what I was going through and showed genuine concern. The complimentary breakfast was poorly prepared and tasted awful. I was extremely dehydrated and I requested a bottle of water. I was told to drink water from the bathroom sink. I was shocked!!!