I expected more from 4 star
Not much else to say really. I work away most weeks and use a variety of chain hotels, PH being one of them and this property just did not match up.
Front desk staff were great but unfortunately my room was substandard. It needed updating, I had an old style TV with only 5 channels, the hair dryer was held together by tape and although I had two ironing boards I had no iron. The room needed a good clean, I had a used tissue behind my headboard and there was a fair amount of dust and spider webs. There were also areas that needed maintenance; missing curtain in the bathroom, broken trunking, damaged bath shower curtain rail to name a few. Food was very nice although I did wait over 20 minutes to place my order, I was dinning alone and the restaurant was far from busy.
All in all not impressed.
Id like to add photos but can work out how...?