Ratings based on 25 Verified Reviews

3.4 out of 5
67% of guests recommend
3.9 Room cleanliness
3.3 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3out of 5
by Tammy from Phoenix, USA

Don't go during the off season.

Posted 06-Mar-2015 on Hotels
Took a week here to enjoy a belated honeymoon with my Tunisian husband. it was obviously the off season and the food was so depressing. Nothing really authenticly Tunisian, and when I asked the restaurant manager he said we are cooking the comfort foods our European guests are used to,not Tunisian food. I said, I am from America,if I want American food I could stay home. When I travel the world I want to experience the culture and food. Also the hallway stunk and there was building construction going on right outside our balcony, noisy. I am not sure why I would never stay there again,the only good thing was the Moorish cafe Hookah lounge with candle light
4out of 5
for Everyone
by A verified traveller

Beautiful hotel for a great price

Posted 31-Dec-2014
Overall great experience. See my ratings below. Food Quality: 5/5 -I loved the food. There was more good food than I was able to try! Selection of Food: 5/5 -I always found plenty of variety. Restaurant: 4/5 -Overall good but it seemed a little old. Friendliness/courteousness of staff: 3/5 -This was the hotel's only weak point. Some of the staff were great, but the majority you could tell didn't like their jobs. Comfort of room: 5/5 Bed: 5/5 Bathroom: 4/5 -My only complaint is the shower was a little old, and splashed water outside the shower area. Layout of buildings: 3/5 -There were a few buildings that didn't seem to be in use, so I couldn't really figure out the layout of the property. Condition of buildings: 4/5 Location: 5/5 -We walked to most places because it's close to downtown. Price (compared to overall quality): 5/5 Pool: 4/5 -We were there in the winter, so used the inside pool. It was nice in general. There were some swim team practices going on in the afternoon, so we could only use a small portion of the pool when that was going on. There were no advisories about the practice times though.
1out of 5
by A verified traveller

Poor hotel

Posted 27-Nov-2014
Poor hotel service and rude staff as I booked on Expedia and paired all the fee with e mail confirm payment and reservation and when arrive there they said that there is no reservation and they don't deal with Expedia when I contacted expedian customers service where they was very polite and helpful they sort it out so I staied that night and in the morning reception staff ask me to pay all the fee or they will not give me my passport so I paied 110 Tunisian dinar to take my passport Terrible hotel and con staffaymen
2out of 5
by Val from AZ

close to the beach

Posted 07-Jul-2013
While some of the staff were pleasant, the ones that weren't stood out more than the pleasant ones. Room was dirty, urine still on the commode seat, dirty towels from previous occupant. Would not recommend.
5out of 5
by Lisaj74

This traveller left a rating score only Posted 30-Jun-2013 on Hotels
5out of 5
for Everyone
by Amin from Annaba

Amazing Time

Posted 25-May-2012
Pros: Animation , Bar
I passed an Amazing Time , Staff was friendly everything was great !
4out of 5
for Everyone
by Della from UK

Dec 2011

Posted 03-Jan-2012
The hotel was great, i really enjoyed my stay, the New Years Eve Gala was the best New Year ive had in ages and i didnt even realise anything would be happening, the only critism i have is some of the bar staff could learn how to smile a bit more, most looked miserable all the time!
4out of 5
for Other
by A verified traveller from Glasgow, Scotland

poor all inclusive

Posted 09-Jul-2010
The hotel food was excellent as was the animation team however the bar staff were not very good. The tumblers used for lager were small half pint size and by the time it arrived you were ready to order another. the bars also frequently ran out of glasses. They were interested if booked with thompsons and hadn't really heard of Expedia.All in all it was fine however they need to sort out the drinks side of the all inclusive.
5out of 5
for Everyone
by A verified traveller from hammam-sousse

Luxe voor een zeer betaalbare prijs

Posted 27-Mar-2017
Pros: De luxe en compleetheid voor de prijs kwaliteitverhouding. De hoofdreden voor de meeste vakantiegangers is de zorgeloosheid ,en dit is hier het geval
Location: Dit hotel is centraal gelegen ,niet ver van de medina(centrum) van sousse,en direct aan het privéstrand Winkels/terras/restaurant op loopafstand.
Wij zijn woonachtig in sousse en hebben bijna alle hotels bezocht,zo ook nu dit hotel . Het is ons zeer bevallen ,we kunnen gerust stellen dat dit een van de betere hotels is. Het gaat meer naar de 5 dan 4 sterren in vergelijk met de andere 4 sterren hotels. De service is uitzonderlijk hoog ,het personeel doet er alles aan het de gast naar de zin te maken .Het aanwezige animatieteam is de gehele dag bezig de gasten te vermaken ,zowel met sport als met de shows. De kamers zijn heel netjes en vooral schoon. Wij hadden all.in geboekt en hiervoor krijg je alles wat je je maar wensen kan . De buffetmaaltijden zijn uitgebreid er is voor ieder wat wils,zowel lokale gerechten als internationale. Het ontbijtbuffet was,zeker in vergelijk met andere hotels,zeer uitgebreid. Wij bevelen een ieder die sousse bezoeken wil dit hotel dan ook ten zeerste aan ,hier is een zorgeloze vakantie gegarandeerd.
3out of 5
for Everyone
by A verified traveller from Paris

Proche de la plage, personnel négligeant

Posted 20-Nov-2016
Cet Hotel aurait pu être plus dynamique si le personnel était plus accueillant et un peu plus au service des clients en l'occurrence ceux du bar, de la réception et dans les chambres