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Grand Hotel Europa Palace

Star Rating
4 out of 5

Photo gallery

Featured image
Private beach
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool

Guest reviews

4.1 out of 5 Very good
196 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
48-hour vacancy between guest room stays
Hand sanitiser provided

Map

Via Correale, 34/36, Sorrento, NA

Explore the area

Popular LocationCorso Italia4 min walk
Popular LocationPiazza Tasso5 min walk
Popular LocationSorrento Marina9 min walk
AirportNaples (NAP-Naples Intl.)52 min drive

Choose dates to view prices

  • Standard Double Room, City View

    Photos of Standard Double Room, City View

    3.8/5 guest room rating

    Room amenities

    • 205 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Double Room, City View

  • Superior Double Room, Partial Sea View

    Photos of Superior Double Room, Partial Sea View

    Room amenities

    • 205 sq ft
    • Partial sea view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Double Room, Partial Sea View

  • Superior Double Room, Sea View

    Photos of Superior Double Room, Sea View

    5/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sea view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Double Room, Sea View

  • Economy Double or Twin Room, 1 Double or 2 Single Beds

    Photos of Economy Double or Twin Room, 1 Double or 2 Single Beds

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsEconomy Double or Twin Room, 1 Double or 2 Single Beds

  • Single Room

    Photos of Single Room

    Room amenities

    • 129 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room

  • Executive Suite, Sea View

    Photos of Executive Suite, Sea View

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sea view
    • Sleeps 4
    • 2 Double Beds and 1 Large Single Bed
    More detailsExecutive Suite, Sea View

  • Junior Suite, Sea View

    Photos of Junior Suite, Sea View

    5/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsJunior Suite, Sea View

About this area

Sorrento

Located in Sorrento, Grand Hotel Europa Palace is on a private beach. Sorrento Marina and Marina Grande Beach are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Corso Italia. Discover the area's water adventures with waterskiing and windsurfing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

Visit our Sorrento travel guide
Map
Popular Location

What's nearby

  • Corso Italia - 4 min walk
  • Piazza Tasso - 5 min walk
  • Sorrento Marina - 9 min walk
  • Sorrento Lift - 12 min walk
  • Marina Grande Beach - 16 min walk

Getting around

  • Sorrento Station - 4 min walk
  • Naples (NAP-Naples Intl.) - 52 min drive

Restaurants

  • Ristorante Pizzeria Tasso - 3 min walk
  • Il Leone Rosso - 5 min walk
  • Ristorante Da Gigino - 6 min walk
  • Meating - 6 min walk
  • Chantecler's Trattoria - 7 min walk

About this property

Grand Hotel Europa Palace

4-star hotel on the beach, near Sorrento Marina
At Grand Hotel Europa Palace, hit the private beach, dine on-site at the restaurant or spend the day at a marina. All 69 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and balconies. Other amenities available to guests include plasma TVs, minibars and room service (during limited hours).
Grand Hotel Europa Palace offers 69 forms of accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a private beach, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 25 per day
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • Shopping
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Garden
  • Marina on site
  • Private beachfront location
  • Rooftop terrace

Spa

  • Massage/treatment rooms

More

  • Fireplace in reception
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV/satellite channels
  • Plasma TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 6:30 PM
Express check-in

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during February, March, April, October, November and December:
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to September

Property is also known as

Europa Grand Hotel Sorrento
Europa Grand Sorrento
Grand Hotel Europa Palace Sorrento
Grand Hotel Europa Palace
Grand Europa Palace Sorrento
Grand Europa Palace
Europa Palace Grand Sorrento
Hotel Europa Palace Grand
Europa Grand Hotel Restaurant
Grand Europa Palace Sorrento
Grand Hotel Europa Palace Hotel
Grand Hotel Europa Palace Sorrento
Grand Hotel Europa Palace Hotel Sorrento

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel Europa Palace and receive a full refund?
Yes, Grand Hotel Europa Palace offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel Europa Palace cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hotel Europa Palace have a pool?
Yes, this property has a seasonal outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hotel Europa Palace?
Self-parking is available for EUR 25 per day.
What time is check-in at this hotel?
Check-in is from 2 PM to 6:30 PM.
What time is check-out at this hotel?
Checkout is at 10 AM.
Does Grand Hotel Europa Palace provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Grand Hotel Europa Palace located?
Nestled on the beach, this Sorrento City Centre hotel is within a 5-minute walk of Sorrento Peninsula, Corso Italia and Piazza Tasso. Sorrento Marina and Sorrento Lift are also within 15 minutes. Sorrento Station is only a 4-minute walk and Sant'Agnello Station is 24 minutes.

Guest reviews

Overall score and ratings for Grand Hotel Europa Palace

4.1
Very good
196 reviews
5 - Excellent
76
4 - Good
83
3 - Okay
23
2 - Mediocre
7
1 - Poor
7
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
3.9
Property condition
2.0 out of 5 Poor
Monica, San Diego, CA
Travelled with family
3 Aug 2020
  • Disliked: Cleanliness, amenities, property conditions & facilities

The location of the hotel is wonderful but it need several million euros to remodel and update to 2020 quality level they advertise. After we checked into our room in used the restroom. I found hair on the floor form previous guests. We had a bottle of wine and wanted to use the mini-frig but it wasn't working. We called down to the manager's office to ask for some help and what we got was workman who got it to work for a few minutes and then it stopped. The manager and front desk staff was not willing to move us to another room, so we what we prepaid for was a dirty uncomfortable non working room. Never again will we stay there

Stayed 3 nights in Jul 2020
4.0 out of 5 Good
Eric, Saginaw, MI USA
22 Jun 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities

It's in a great location, the view of the sea could have been better, but there were scaffolds near my window that obstructed the view. Make sure that you let them know that you have the free parking amenity because there was some confusion when I inquired about mine.

Stayed 2 nights in Jun 2020
4.0 out of 5 Good
Verified traveller
Travelled with partner
21 Jan 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view from the breakfast room and hotel balcony is beautiful. Staff are helpful. The hotel is old and dated. In Sorrento you expect to get fresh squeezed orange juice with breakfast, which was not the case. Otherwise the coffee and food was as expected. the location of the Hotel was ideal as we needed to be near the center and close to the train station and SITA bus stop.

Stayed 1 night in Jan 2020
5.0 out of 5 Excellent
Verified traveller
Travelled with family
1 Jan 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property by the sea and excellent location

Stayed 4 nights in Dec 2019
5.0 out of 5 Excellent
Octopus
Travelled with family
31 Dec 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Conveniently close to train station with great ocean view.

Stayed 2 nights in Dec 2019

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