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Overview of Promenade Park Hotel

Photo gallery

Reception
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Promenade Park Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationArbat Shymkent4 min walk
    Popular LocationFontan Aquapark5 min walk
    Popular LocationShymkent Plaza18 min walk
    AirportShymkent (CIT-Shymkent Intl.)28 min drive

Choose dates to view prices

  • Superior Double Room

    Photos of Superior Double Room

    Room amenities

    • 291 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details

  • Classic Twin Room

    Photos of Classic Twin Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details

  • Standard Double Room

    Photos of Standard Double Room

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Shymkent

Located in Shymkent, Promenade Park Hotel is in the city centre and near the airport. Shymkent Plaza and Mega Planet are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fontan Aquapark and Shymkent Circus. Enjoy an event or a match at Kazhymukan Stadium, and consider making time for Shymkent Zoo—a top attraction that's not to be missed. Guests appreciate the hotel's central and quiet location.
Visit our Shymkent travel guide
View in a map
Map
Popular Location

What's nearby

  • Arbat Shymkent - 4 min walk
  • Fontan Aquapark - 5 min walk
  • Abay Park - 15 min walk
  • Shymkent Plaza - 18 min walk
  • Mega Planet - 19 min walk

Getting around

  • AirportShymkent (CIT-Shymkent Intl.) - 28 min drive

Restaurants

  • Центр плова - 9 min walk
  • Natim - 10 min walk
  • Адана - 12 min walk
  • Мизам - 12 min walk
  • Nandu - 12 min walk
View in a map

About this property

Promenade Park Hotel

4-star hotel near Arbat Shymkent
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning. All 19 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find plasma TVs with satellite channels, and other amenities include room service and coffee makers.
Promenade Park Hotel offers 19 forms of air-conditioned accommodation with minibars and a safe. Plasma televisions come with satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Russian

Business services

  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – January 2014
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: KZT 3000.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Promenade Park Hotel Shymkent
Promenade Park Shymkent
Promenade Park
Promenade Park Hotel Hotel
Promenade Park Hotel Shymkent
Promenade Park Hotel Hotel Shymkent

Frequently asked questions

Can I cancel my reservation for free at Promenade Park Hotel and receive a full refund?
Yes, Promenade Park Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Promenade Park Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Promenade Park Hotel?
As of 24 Feb 2021, prices found for a 1-night stay for 2 adults at Promenade Park Hotel on 25 Feb 2021 start from £31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Promenade Park Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Promenade Park Hotel?
Self-parking is free at this property.
What time is check-in at Promenade Park Hotel?
Check-in is from 2:00 PM - midnight.
What time is check-out at Promenade Park Hotel?
Checkout is at noon.
Does Promenade Park Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of KZT 3000.00 per vehicle, one-way, applies.
Where is Promenade Park Hotel located?
Located in the heart of Shymkent, this hotel is within a 10-minute walk of Arbat Shymkent and Fontan Aquapark. Abay Park and Shymkent Plaza are also within 1 mi (2 km).
4.5
Wonderful
Rating 5 - Excellent. 7 out of 10 reviews
5 - Excellent 70%
Rating 4 - Good. 1 out of 10 reviews
4 - Good 10%
Rating 3 - Okay. 2 out of 10 reviews
3 - Okay 20%
Rating 2 - Poor. 0 out of 10 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 10 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good and centrally located hotel
Hotel centrally located, walking distance to Shymkent Plaza. Room is big and comfortable. For breakfast you'll be offered 5 options to choose from, we tried 2 of them, both tasty. Hotel needs a little refurbishment in general areas, but overall is good.
Stayed 1 night in Jan 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff answered my questions about how to get to Turkistan. Curtains in room were beautiful but did not block out the light at night.
Stayed 1 night in Jun 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience in this property. Super helpful staff 👌
Stayed 1 night in May 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, highly recommended
Great hotel, great room, great location, very central yet very quiet as it is set back from the main road within a green enclosure, only a few steps from Shimkent's largest and newest shopping mall. The staff at reception were also very helpful, quiet and timid which may seem cold at first, but actually I reckoned they just feel coy about their English (which was absolutely fine!) and when asked they did everything they could to help!! Breakfast is a sore point, why ask for an exact time and selection of items the night before, if the next morning they still make it up from scratch? Also it could be more abundant, but only a minor issue on an otherwise great experience.

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