Title: The Well Inn Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Well Inn Hotel with free parking, near Royal Bath and West Showground ![Miscellaneous](https://images.trvl-media.com/lodging/49000000/48460000/48459000/48458919/6da987bb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Double Room, Ensuite | 1 bedroom](https://images.trvl-media.com/lodging/49000000/48460000/48459000/48458919/ad00c989.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite, Ensuite (Thatchers ) | 1 bedroom](https://images.trvl-media.com/lodging/49000000/48460000/48459000/48458919/56ac2637.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/49000000/48460000/48459000/48458919/w1535h1412x0y280-b086605c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite, Ensuite (Thatchers ) | Bathroom](https://images.trvl-media.com/lodging/49000000/48460000/48459000/48458919/b968acd5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Well Inn sits conveniently near the Royal Bath and West Showground. Guests appreciate practical amenities including laundry facilities, a business center, and WiFi access in public areas. The cozy bar provides a perfect spot to relax after a day of sightseeing. 7.2 Good ## Popular amenities - Bar - Housekeeping - Laundry - Parking included - Free WiFi £82 includes taxes & fees 31 Oct - 1 Nov ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=48458919&PinnedHotelID=48458919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=48458919&PinnedHotelID=48458919&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=48458919&PinnedHotelID=48458919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=48458919&PinnedHotelID=48458919&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=48458919&PinnedHotelID=48458919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=48458919&PinnedHotelID=48458919&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=48458919&PinnedHotelID=48458919&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=48458919&PinnedHotelID=48458919&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 7 of 7 rooms ![Suite, Ensuite | 1 bedroom](https://images.trvl-media.com/lodging/49000000/48460000/48459000/48458919/fcff74a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Ensuite ### Highlights Heating TV Separate bedroom Private bathroom Electric kettle Coffee/tea maker Digital channels Daily housekeeping - 1 bedroom - Sleeps 5 - 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed ![Comfort Double Room, Ensuite | 1 bedroom](https://images.trvl-media.com/lodging/49000000/48460000/48459000/48458919/acadb9bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, Ensuite ### Highlights Heating TV Separate bedroom Private bathroom Electric kettle Coffee/tea maker Digital channels Daily housekeeping - 1 bedroom - Sleeps 2 - 1 Double Bed ![Single Room, Ensuite | 1 bedroom](https://images.trvl-media.com/lodging/49000000/48460000/48459000/48458919/9487fc56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Ensuite ### Highlights Heating TV Separate bedroom Private bathroom Electric kettle Coffee/tea maker Digital channels Daily housekeeping - 1 bedroom - Sleeps 1 - 1 Queen Bed ![Double Room, Ensuite | 1 bedroom](https://images.trvl-media.com/lodging/49000000/48460000/48459000/48458919/ad00c989.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ensuite 8.0 Very good 1 review ### Highlights Heating TV Separate bedroom Private bathroom Electric kettle Coffee/tea maker Digital channels Daily housekeeping - 1 bedroom - Sleeps 2 - 1 King Bed ![Superior Suite, Ensuite (2nd floor) | 1 bedroom](https://images.trvl-media.com/lodging/49000000/48460000/48459000/48458919/bf3766e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Ensuite (2nd floor) ### Highlights Heating TV Separate bedroom Shower/bath combination Private bathroom Electric kettle Coffee/tea maker Digital channels - 1 bedroom - Sleeps 4 - 1 Double Bed OR 1 Single Bed ![Superior Twin Room, Ensuite (2nd floor) | 1 bedroom](https://images.trvl-media.com/lodging/49000000/48460000/48459000/48458919/0ecef48f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Ensuite (2nd floor) ### Highlights Separate sitting area TV Separate bedroom Shower/bath combination Private bathroom Electric kettle Coffee/tea maker Digital channels - 1 bedroom - Sleeps 2 - 1 Double Bed ![Superior Suite, Ensuite (Thatchers ) | 1 bedroom](https://images.trvl-media.com/lodging/49000000/48460000/48459000/48458919/26b01800.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Ensuite (Thatchers ) ### Highlights Separate sitting area Heating TV Separate bedroom Shower/bath combination Private bathroom Free bottled water Coffee/tea maker - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShepton-Mallet-Hotels-The-Well-Inn.h48458919.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShepton-Mallet-Hotels-The-Well-Inn.h48458919.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.17478%2C-2.53571&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LnfxhCTIU-ehBQegO3Ibos8ERHk=) Cannards Grave Road, Shepton Mallet, England, BA4 4LY #### What's nearby - Kilver Court - 3 min drive - 1.3 miles - Royal Bath and West Showground - 4 min drive - 2.3 miles - Wells Cathedral - 13 min drive - 7.2 miles - Glastonbury Tor - 16 min drive - 10.2 miles - Wookey Hole Caves - 21 min drive - 10.3 miles #### Getting around - Castle Cary Station - 11 min drive - Bristol International Airport (BRS) - 45 min drive #### Restaurants - ‪Costa Coffee - ‬3 min drive - ‪Whitstone's - ‬2 min drive - ‪The Cheeky Bean - ‬4 min drive - ‪Highwayman Inn - ‬1 min walk - ‪The Thatched Cottage Inn - ‬17 min walk ## About this property ### The Well Inn Hotel near Royal Bath and West Showground Located close to Wells Bishop's Palace and Wells Cathedral, The Well Inn provides a coffee shop/cafe, laundry facilities and a bar. Guests can connect to free WiFi in public areas. Additional perks include: - Free self-parking - Smoke-free property ## Similar properties ![Games room](https://images.trvl-media.com/lodging/5000000/4110000/4108700/4108609/9426e1db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wookey Hole Hotel Wells - Parking included - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 1,010 reviews £63 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=4108609&PinnedHotelID=4108609&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/113000000/112580000/112571700/112571683/747ad4eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Thatched Cottage Inn Shepton Mallet - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.0 Very good 41 reviews £100 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=112571683&PinnedHotelID=112571683&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast for a fee](https://images.trvl-media.com/lodging/5000000/4640000/4633300/4633216/df7902bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The George Hotel Castle Cary - 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6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=16520247&PinnedHotelID=16520247&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily English breakfast ](https://images.trvl-media.com/lodging/33000000/32140000/32138900/32138828/7780cafe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mullions 51 B&B Street - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 407 reviews £88 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=32138828&PinnedHotelID=32138828&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/96000000/95720000/95713400/95713330/b7616ef2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Shrubbery Hotel Shepton Mallet - Parking included - Free WiFi - Restaurant - Breakfast available 9.0 Wonderful 22 reviews £92 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=95713330&PinnedHotelID=95713330&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1690000/1683700/1683650/cb6ea4e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Centurion Hotel Radstock - Parking included - Free WiFi - Restaurant - Gym 8.8 Excellent 618 reviews £76 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1683650&PinnedHotelID=1683650&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/5000000/4560000/4556800/4556758/256cf002.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Crossways Shepton Mallet - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 501 reviews £102 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4556758&PinnedHotelID=4556758&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/112000000/111600000/111591200/111591190/e49ffffe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO The Walnut Tree Yeovil - Parking included - Free WiFi - Housekeeping 7.4 Good 26 reviews £60 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=111591190&PinnedHotelID=111591190&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site parking ### Food and drink - A bar/lounge - A coffee shop/cafe ### Family friendly - Laundry facilities ### Conveniences - Laundry facilities - Limited-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - Smoke-free property ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 10:00 PM Early check-in subject to availability Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 4:00 PM - 10:00 PM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for in-room wireless Internet: GBP 00 per stay (rates may vary) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property is professionally cleaned Property Registration Number 12115991 If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties A car is recommended for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as The Well Inn Hotel The Well Inn Shepton Mallet The Well Inn Hotel Shepton Mallet ## Frequently asked questions ### Is The Well Inn pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at The Well Inn? > As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at The Well Inn on 31 Oct 2025 start from £81.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Shepton-Mallet-Hotels-The-Well-Inn.h48458919.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Well Inn? > Self-parking is free at this property. ### What time is check-in at The Well Inn? > Check-in start time: 4:00 PM; check-in end time: 10:00 PM. ### What time is check-out at The Well Inn? > Checkout is at 10:00 AM. ### Where is The Well Inn located? > Situated in Shepton Mallet, this hotel is 1.9 mi (3.1 km) from Royal Bath and West Showground, and within 9 mi (15 km) of Wells Cathedral and Wells Bishop's Palace. Wookey Hole Caves and Glastonbury Tor are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Well Inn Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 19 8 - Good 20 6 - Okay 12 4 - Poor 11 2 - Terrible 4 ### 8.6/10 Cleanliness ### 7.8/10 Staff & service ### 6.4/10 Amenities ### 7.4/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 10/10 Excellent #### Kaye 26 Aug 2025 Liked: Cleanliness, staff & service Clean and functional. Road noise is noticeable but not constant. The location does make the property easy to find and had plenty of easy parking space. ##### Kaye Stayed 1 night in Aug 2025 ### 6/10 Okay #### Alexander 9 Feb 2025 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities Comfortable bed and great staff. Baaic room with tiny old TV ##### Alexander Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Adam 22 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great staff very helpful ##### Adam Stayed 1 night in Oct 2024 ### 8/10 Good #### Robert 7 Jul 2024 Room comfortable and spacious. A good base for visiting the area or staying for work. ##### Robert Stayed 2 nights in Jul 2024 ### 8/10 Good #### N 4 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ticks all the boxes for a decent overnight stay. Decent stay , ticks all the basics well. Ideal for an overnight work stay . Nice continental breakfast . Downstairs decor modern and was nice and quiet . ##### N Stayed 1 night in Apr 2024 ### 10/10 Excellent #### trevor 2 Apr 2024 Conveniently situated ##### trevor Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Michael 28 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well laid out. Had interesting history ##### Michael Stayed 2 nights in Oct 2024 ### 8/10 Good #### Benjamin 17 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Short stay Comfortable and clean 2 night stay. Nice layout of a dining area and great Pea and spinach burger! Would recommend. Staff very accommodating. ##### Benjamin Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Jocelyn 28 Dec 2023 Room was small but it was a good price and had everything it needed to have. Only issue was the location of the room meant the free WiFi didn’t work, but other than that it was a lovely place to stay. ##### Jocelyn ### 10/10 Excellent #### Laura 12 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Little Country Gem Stayed for one night for business. Really good location to where I needed to be and very fairly priced. The lady who runs it was so helpful and very attentive. The room was basic but perfect for what I needed and the bed was clean and comfortable. ![](https://a.travel-assets.com/ugc/hotel-reviews/425ABDD7C7CCBB3680C0800C9B2058BD1D2393B91691823552017.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/667FDCCCB9C116246A621703258117D3F10929241691823559698.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BBE4EACF6B7CC0B90C33BB727B3D9DB85021A3841691823564781.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laura Stayed 1 night in Aug 2023 ### 8/10 Good #### Colin 12 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Double bed! Lovely place, nicely decorated internally but in need of work outside. Smallest double bed ever but room clean and all staff very friendly and courteous. ##### Colin Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Simon 25 Aug 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The condition of the hotel was very dated and the carpet on the stairs and in the landing is very dirty. ##### Simon Stayed 2 nights in Aug 2023 ### 8/10 Good #### T M 23 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very clean, good condition, onsite Restaurant. Very clean. Great that there is a restaurant onsite with Vegan, Vegetarian, and some gluten and lactose free options available. Good service. All facilities in the room worked well, however, the shower could do with more water pressure. We were permitted to check out at 11am, however, a window cleaner appeared at our window unexpectedly around 10:30ish(our room was on the 1st floor) Nevertheless, we would visit again. ##### T M Stayed 2 nights in Jul 2022 ### 6/10 Okay #### Perry 26 Nov 2024 #### Over priced in my opinion. In my opinion this room was not worth £150 for the night as I have stayed in much better hotels for almost half the cost. There was only half a roll of toilet paper and no milk for the tea and only one sachet of coffee. This was remedied when I asked for more in the morning. Room also seemed a bit out dated and could do with a freshen up. ##### Perry Stayed 1 night in Nov 2024 ### 4/10 Poor #### Mary 3 Sept 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointing Very disappointing hotel, felt like it was all too much trouble for the staff, especially at breakfast. Only continental breakfast don't recall seeing this at the time of booking. Had to ask for fresh pillow case as tge in the room was dirty. Very noisy room ##### Mary Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Verified traveller 21 Aug 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort #### Bad Wi-Fi bad nights sleep Wi-Fi was only available in the bar. No Wi-Fi at all from room 12. Asked to be moved where there was signal (had a lot of work to do) but unable to help. Booked 3 nights but left after 2. Terrible nights sleep with the sound of HGVs passing by all night. Bed was comfy and room was clean. But won’t be staying again. I did like the Inns history provided in the welcome book. ##### Verified traveller Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Mark 18 May 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### OK I had the cheapest room, so have to take this into account. However, the free wifi was very limited in the room, about a 50% chance of getting connectivity, and constantly dropping out. The room was small (the small table had a small foot stool type chair, not a proper chair as there wasn't enough room). The staff were excellent and friendly, however the hotel is a bit run down by modern standards. OK for the price. ##### Mark Stayed 1 night in May 2023 ### 6/10 Okay #### Sau 13 May 2024 Disliked: Staff & service, amenities, property conditions & facilities The overall property was reasonable and the rooms were comfortable, if small. The toilet and shower facilities were clean. However, there were some major issues: (1) There was no cook and hence no hot food available. Also no food on a Sunday evening in the close vicinity. (2) There was a leak in a sewer waste pipe which was dripping in the restaurant area but it was not closed off. (3) Although the rooms were generally clean there was a brown smear under the handle in one room. Also a kettle in a room was brown inside and not in a fit state for use. (4) There were no lounging facilities outside of the hours that staff were on duty. (5) There was no staff on site overnight and no emergency contact in case of an incident. ##### Sau Stayed 2 nights in May 2024 ### 6/10 Okay #### Hayleigh 30 Jul 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Disappointing nights sleep but lovely staff & food Staff were lovely and very welcoming. Hotel was clean and presented nicely. Food was great. However the beds in the family room were extremely uncomfortable. The bunk bed made so much noise it was impossible to sleep on resulting on us having to move the kids matresses onto the floor. The mattresses were veey lumpy and bumpy and had to double over the duvet to try and help (luckily we had blankets we brung for the kids to stay warm). The walls are paper thin and can every single noise. Not nice when you're next to a room with loud swearing people next door. Could also here every foot step up and down the stairs in the corrider. Some soundproofing and new beds are definitely needed. Definitely not worth the money paid for an awful nights sleep which was a shame as we was due to go longleat the next day and had very tired and miraerble kids who usually sleep well in hotels we've stayed in before. ##### Hayleigh Stayed 1 night in Jul 2023 ### 4/10 Poor #### Verified traveller 12 Apr 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### No Breakfast and not recommended! Its the type of building you hope you are not staying in when you drive up to it as it is very run down and filthy. Beds are very uncomfortable and squeak all night. Breakfast is advertised as 7.30 but no one showed up on the first day until 8am and then on the Monday no one showed up at all so we had no breakfast! When I called the emergency contact it went to voice mail and they never replied to my message I left. Also I emailed them about the breakfast issue and no one replied. ##### Verified traveller Stayed 2 nights in Apr 2023 ### 8/10 Good #### Brian 4 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean and comfortable, spacious room. Easy check in and out ##### Brian Stayed 1 night in Aug 2024 ### 6/10 Okay #### J 28 Jul 2024 Disliked: Staff & service #### Trip to sticks No point having (continental) breakfast if dining room is not opened until 8am. The same time most business people have to be at work at 8am. Also, forget Mondays, bingo night leaves no room for eating in. ##### J Stayed 1 night in Jul 2024 ### 6/10 Okay #### Gary 26 May 2024 #### Adequate for my needs. Arrived on a Thursday to be told there was no food being served until Friday. They were also waiting on an alcohol delivery so there was nothing on tap apart from a lager. I did eat there on the Friday, burger and chips which was fine. I did only require a bed and a shower for three nights so I did find it suited my requirements but would have been disappointed had I required more than that. The room was located next to a very busy road, it was advertised stating this so was of no surprise to me. Too noisy to have a window open daytime or nightime. ##### Gary Stayed 3 nights in May 2024 ### 4/10 Poor #### Micheala 12 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Dont choose the family room squeaky beds Room on entry was perfect for a family very clean and tidy,thats where it ends when putting the kids to bed the metal bunk beds squeak so bad they even squeak when moving a foot,the single metal bed is no better,the wardrobe was not fixed on the wall and wobbled,the matress on the double bed was perfect the mattresses on the kids beds were horrendous the metal was digging into them i ended up making beds on the floor as it was too late to move the kids and we couldnt find any other accommodation,when trying to start the shower u literally had to get in the cubicale and turn it on, no way was u going to stay dry, no plug protecters in the sockets and the bottom bunk had a socket right by there head kirsty did apologise and move us to the executive suite but we wouldnt have all fitted also the hot tap in the bathroom was very loose kirsty was very apologetic in the morning when we explained we slept on the floor all night no refund was offered even a partial refund, breakfast was good! ##### Micheala Stayed 1 night in May 2024 ### 4/10 Poor #### anne 20 Feb 2023 Liked: Staff & service Disliked: Property conditions & facilities The room odour was very unwelcoming - alike a drain smell. The coffee sachet was solid and when opened was unpleasant and unusable. The TV remote did not work. We requested replacement batteries but it still did not work. A very disappointing stay ##### anne Stayed 1 night in Feb 2023 ## Expedia's Latest Trends ### Hotels > [DoubleTree by Hilton Hotel and Spa Chester](https://www.expedia.co.uk/Chester-Hotels-DoubleTree-By-Hilton-Hotel-And-Spa-Chester.h527788.Hotel-Information) > > [Grosvenor Pulford Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-Grosvenor-Pulford-Hotel-Spa.h790572.Hotel-Information) > > [Pine Lake Resort](https://www.expedia.co.uk/Carnforth-Hotels-Pine-Lake-Resort.h1928661.Hotel-Information) > > [The Pecking Mill Inn](https://www.expedia.co.uk/Shepton-Mallet-Hotels-The-Pecking-Mill-Inn.h31835998.Hotel-Information) > > [DoubleTree by Hilton Cheltenham-Cotswolds](https://www.expedia.co.uk/Cheltenham-Hotels-Doubletree-By-Hilton-Cheltenham.h65899.Hotel-Information) > > [The Crossways](https://www.expedia.co.uk/Shepton-Mallet-Hotels-The-Crossways.h4556758.Hotel-Information) > > [De Vere Cotswold Water Park](https://www.expedia.co.uk/Cirencester-Hotels-De-Vere-Cotswold-Water-Park.h1770053.Hotel-Information) > > [Cambridge Belfry Hotel & Spa](https://www.expedia.co.uk/Cambridge-Hotels-Cambridge-Belfry.h1103020.Hotel-Information) > > [Oulton Hall Hotel, Spa & Golf Resort](https://www.expedia.co.uk/Leeds-Hotels-Oulton-Hall-Hotel.h15948.Hotel-Information) > > [The Park Royal Hotel & Spa](https://www.expedia.co.uk/Warrington-Hotels-The-Park-Royal.h24462.Hotel-Information) > > [Fairmont Windsor Park](https://www.expedia.co.uk/Egham-Hotels-Fairmont-Windsor-Park.h60335617.Hotel-Information) > > [Last Drop Village Hotel and Spa](https://www.expedia.co.uk/Bolton-Hotels-Last-Drop-Village-Hotel-And-Spa.h9341.Hotel-Information) > > [Cave Hotel & Golf Resort](https://www.expedia.co.uk/Faversham-Hotels-Cave-Hotel-Golf-Resort.h33410673.Hotel-Information) > > [ibis budget Manchester Airport](https://www.expedia.co.uk/Manchester-Hotels-Ibis-Budget-Manchester-Airport.h75715089.Hotel-Information) > > [Ufford Park Woodbridge Hotel, Golf & Spa](https://www.expedia.co.uk/Woodbridge-Hotels-Ufford-Park-Woodbridge-Hotel.h12685.Hotel-Information) > > [Dunston Hall Hotel, Spa and Golf Resort](https://www.expedia.co.uk/Norwich-Hotels-Dunston-Hall.h519081.Hotel-Information) > > [Redworth Hall Hotel](https://www.expedia.co.uk/Newton-Aycliffe-Hotels-Redworth-Hall-Hotel.h517266.Hotel-Information) > > [Royal Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Royal-Hotel.h57917040.Hotel-Information) > > [The Natterjack Inn](https://www.expedia.co.uk/Shepton-Mallet-Hotels-The-Natterjack-Inn.h16520247.Hotel-Information) > > [Four Seasons Hotel Hampshire](https://www.expedia.co.uk/Hook-Hotels-Four-Seasons-Hotel-Hampshire.h986107.Hotel-Information) > > [Hilton Garden Inn Silverstone](https://www.expedia.co.uk/Towcester-Hotels-Hilton-Garden-Inn-Silverstone.h48251404.Hotel-Information) > > [Radisson Hotel Manchester City Centre, A Verified Net Zero Hotel](https://www.expedia.co.uk/Manchester-Hotels-Park-Inn-By-Radisson-Manchester-City-Centre.h2601411.Hotel-Information) > > [De Vere Tortworth Court](https://www.expedia.co.uk/Bristol-Hotels-De-Vere-Tortworth-Court.h570412.Hotel-Information) > > [ORIDA Maidstone Hotel](https://www.expedia.co.uk/Maidstone-Hotels-ORIDA-Maidstone-Hotel.h74419166.Hotel-Information) > > [Lakes Hotel and Spa](https://www.expedia.co.uk/Windermere-Hotels-Lakes-Hotel-And-Spa.h901040.Hotel-Information) > > [5* Detached Stone Cottage with a Private Indoor Pool (Not Shared)](https://www.expedia.co.uk/Ashbourne-Hotels-5-Detached-Stone-Cottage-With-A-Private-Indoor-Pool.h31752210.Hotel-Information) > > [The Windermere Hotel](https://www.expedia.co.uk/Windermere-Hotels-The-Windermere-Hotel.h13431161.Hotel-Information) > > [Harbour Hotel Christchurch](https://www.expedia.co.uk/Christchurch-Hotels-The-Christchurch-Harbour-Hotel-And-Spa.h18097.Hotel-Information) > > [Hampton by Hilton Bristol Airport](https://www.expedia.co.uk/Bristol-Hotels-Hampton-By-Hilton-Bristol-Airport.h16543862.Hotel-Information) > > [De Vere Wokefield Estate](https://www.expedia.co.uk/Reading-Hotels-De-Vere-Wokefield-Estate.h1044123.Hotel-Information)