Title: The Thatched Cottage Inn Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=112571683&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Thatched Cottage Inn Hotel in Shepton Mallet with free breakfast and restaurant ## Photo gallery for The Thatched Cottage Inn ![Front of property - The Thatched Cottage Inn (Shepton Mallet)](https://images.trvl-media.com/lodging/113000000/112580000/112571700/112571683/d3e123f5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lunch served - The Thatched Cottage Inn (Shepton Mallet)](https://images.trvl-media.com/lodging/113000000/112580000/112571700/112571683/bf4c0fe6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Double Room | Laptop workspace, iron/ironing board, free WiFi - The Thatched Cottage Inn (Shepton Mallet)](https://images.trvl-media.com/lodging/113000000/112580000/112571700/112571683/6f58af76.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Double Room | Laptop workspace, iron/ironing board, free WiFi - The Thatched Cottage Inn (Shepton Mallet)](https://images.trvl-media.com/lodging/113000000/112580000/112571700/112571683/c83f4d03_edited_8aa6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Double Room | Laptop workspace, iron/ironing board, free WiFi - The Thatched Cottage Inn (Shepton Mallet)](https://images.trvl-media.com/lodging/113000000/112580000/112571700/112571683/a9bcbc66.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Free English breakfast, a garden and a bar are just a few of the amenities provided at The Thatched Cottage Inn. The on-site restaurant, The Thatched Cottage Inn, offers lunch, light fare and happy hour. Stay connected with free in-room WiFi. ## Reviews 8.0 Very good ## Popular amenities - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Business services £86 includes taxes & fees 30 Jan - 31 Jan ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=112571683&PinnedHotelID=112571683&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=112571683&PinnedHotelID=112571683&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=112571683&PinnedHotelID=112571683&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=112571683&PinnedHotelID=112571683&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=112571683&PinnedHotelID=112571683&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=112571683&PinnedHotelID=112571683&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=112571683&PinnedHotelID=112571683&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=112571683&PinnedHotelID=112571683&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Classic Double Room ![Classic Double Room | Laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/113000000/112580000/112571700/112571683/f742131b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 7.4 Good 3 reviews ### Highlights Patio Hairdryer Shower/bath combination Private bathroom Laptop workspace Daily housekeeping Changing table High chair - Sleeps 2 - 1 Double Bed ### View all photos for Classic Twin Room ![Classic Twin Room | Laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/113000000/112580000/112571700/112571683/ec2ea361.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room 10.0 Exceptional 3 reviews ### Highlights Patio Hairdryer Shower/bath combination Private bathroom Laptop workspace Daily housekeeping Changing table High chair - Sleeps 2 - 2 Single Beds ### View all photos for Family Triple Room ![Family Triple Room | Laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/113000000/112580000/112571700/112571683/25f156e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room 8.0 Very good 2 reviews ### Highlights Patio Hairdryer Shower/bath combination Private bathroom Laptop workspace Daily housekeeping Changing table High chair - Sleeps 3 - 1 Single Bed and 1 Double Bed ### View all photos for Superior Double Room ![Superior Double Room | Laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/113000000/112580000/112571700/112571683/48393ae8_edited_a211.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.8 Excellent 3 reviews ### Highlights Patio Hairdryer Separate bath and shower Private bathroom Laptop workspace Daily housekeeping Changing table High chair - Sleeps 2 - 1 Double Bed ### View all photos for Executive Double Room ![Executive Double Room | Laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/113000000/112580000/112571700/112571683/9df6359c_edited_d8a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room ### Highlights Patio Hairdryer Separate bath and shower Private bathroom Laptop workspace Daily housekeeping Changing table High chair - Sleeps 2 - 1 Double Bed ### View all photos for Family Cottage ![Family Cottage | Laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/113000000/112580000/112571700/112571683/94b9451d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Cottage ### Highlights Patio Separate dining area Separate sitting area Kitchenette Full-sized fridge/freezer Separate bedroom Hairdryer Private bathroom - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShepton-Mallet-Hotels-The-Thatched-Cottage-Inn.h112571683.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShepton-Mallet-Hotels-The-Thatched-Cottage-Inn.h112571683.Hotel-Information) ## About the area Shepton Mallet is home to The Thatched Cottage Inn. Wells & Mendip Museum and Hauser and Wirth Somerset are cultural highlights, and travellers looking to shop may want to visit Kilver Court and Clarks Village. Longleat Safari and Adventure Park and Center Parcs Longleat Forest are also worth visiting. [Visit our Shepton Mallet travel guide](https://www.expedia.co.uk/Shepton-Mallet.dx177982) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.18647%2C-2.53017&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XWe6OiI4wxDXIJ8p6ltmxOOBa1I=) 63-67 Charlton Rd, Shepton Mallet, England, BA4 5QF ### What's nearby - ![Longleat is one of the widest Safari Parks in Europe. It's very well preserved and supplying shelter to many species. #LifeAtExpedia](https://images.trvl-media.com/place/6092191/c61f28e4-adf7-475e-8df4-6c9f33825fed.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Longleat Safari and Adventure Park 25 min drive \- 18.3 miles - ![Centre parcs showing cyclists on a beautiful blue and white lit road. Colourful picture showing the fun of exploring the forest park at Longleat. ](https://images.trvl-media.com/place/553248628305051930/73b81e8d-abd5-44e6-8eb4-6592475c5931.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Center Parcs Longleat Forest 27 min drive \- 19.8 miles - ![Stonehenge which includes heritage elements and building ruins](https://images.trvl-media.com/place/6050515/0aef18d7-e588-4210-b7a3-598e02560823.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Stonehenge 52 min drive \- 42.6 miles - Kilver Court 8 min walk \- 0.5 miles - Royal Bath and West Showground 6 min drive \- 3.4 miles ### Getting around - Castle Cary Station 11 min drive - Bristol International Airport (BRS) 41 min drive ### Restaurants - Costa Coffee 3 min drive - The Cheeky Bean 19 min walk - Whitstone's 5 min walk - The Thatched Cottage Inn 1 min walk - Subway 3 min drive ## About this property ### The Thatched Cottage Inn Property highlights Consider a stay at The Thatched Cottage Inn and take advantage of free English breakfast, a garden and a bar. The on-site restaurant, The Thatched Cottage Inn, offers lunch, light fare and happy hour. Stay connected with free in-room WiFi. Additional perks include: - Free self-parking - Smoke-free property, outdoor furniture and meeting rooms Room features All guest rooms at The Thatched Cottage Inn have comforts, such as laptop-friendly workspaces, as well as More amenities include: - Changing tables and highchairs - Bathrooms with hairdryers and shampoo - Patios, heating and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/93000000/92820000/92811900/92811866/e457b6ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Horseshoe Inn Shepton Mallet - Pet-friendly - Free Wi-Fi - Restaurant - Bar 8.0 Very good 63 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=92811866&PinnedHotelID=92811866&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/1000000/520000/517300/517268/d066ee1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Montigo Resorts, Somerset Shepton Mallet - 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Parking included - Free Wi-Fi - Breakfast available - Business services 9.4 Exceptional 123 reviews £95 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=10129443&PinnedHotelID=10129443&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/120000000/119020000/119016300/119016207/3372d5b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 1 Bed Hut - Sleeps 2 - Parking - Smoking Bristol - Kitchen - Parking included - Outdoor space [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=119016207&PinnedHotelID=119016207&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/4000000/3070000/3066900/3066870/08598242.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Old House At Home Chippenham - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 291 reviews £70 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=3066870&PinnedHotelID=3066870&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/116000000/115920000/115912200/115912159/d17f4e05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rooms at the Huntsman Inn Falfield - Parking included - Free Wi-Fi - Restaurant - Bar 9.4 Exceptional 16 reviews £64 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=115912159&PinnedHotelID=115912159&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=112571683&PinnedHotelID=112571683&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=112571683,92811866,517268,114092025,102519295) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free English breakfast available 8:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends - A bar/lounge - A restaurant ### Restaurants on site - The Thatched Cottage Inn ### Family friendly - Changing table - High chair ### Guest services - Housekeeping (daily) ### Business services - Meeting rooms ### Outdoors - Garden - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 19 accessible parking spaces - Front entrance ramp - No lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible restaurant ### More - Smoke-free property ## Room amenities ### Bathroom - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### More - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Late check-in subject to availability ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property The host will greet guests on arrival If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs only Pets cannot be left unattended ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as The Thatched Cottage Inn Hotel The Thatched Cottage Inn Shepton Mallet The Thatched Cottage Inn Hotel Shepton Mallet ## Frequently asked questions ### Is The Thatched Cottage Inn pet-friendly? ### How much does it cost to stay at The Thatched Cottage Inn? ### How much is parking at The Thatched Cottage Inn? ### What time is check-in at The Thatched Cottage Inn? ### What time is check-out at The Thatched Cottage Inn? ### Where is The Thatched Cottage Inn located? ## Reviews ## The Thatched Cottage Inn Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.6 Amenities ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 29 8 - Good 19 6 - Okay 7 4 - Poor 4 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Tina 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was lovely. The bed was so comfy. Staff happy, friendly and helpful. ##### Tina Stayed 1 night in Nov 2025 ### 8/10 Good #### MICHAEL 19 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room spotless.Bottle of water and a few biscuits would have been good. Shower needs attention. My offer included breakfast...the hotel does not do breakfast. Any refund for this? ##### MICHAEL Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Paul 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great Great Great. Lovely room clean and fresh. Polite friendly staff and amazing food. ##### Paul Stayed 2 nights in Nov 2025 ### 8/10 Good #### Pauline 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff all terrific. Nice cosy space. Walkable distance to the town ##### Pauline Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Andrew 14 Sept 2025 Liked: Cleanliness, staff & service, amenities Convenient location for town centre, easy parking, clean and quiet ##### Andrew Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Colin 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Thatched Cottage inn was exactly as we had expected. A lovely room with a large en-suite all very clean and ready for occupation. The towels were large and really soft. In the morning they offer continental breakfast only, with a good range of products to choose from. ##### Colin Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Sonia 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Full of character. Large comfortable room and huge bathroom. Staff at breakfast very friendly. ##### Sonia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Nichola 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safe parking. Excellent staff. Friendly and helpful. Menu is excellent and value for money. Beds comfortable and rooms clean with tea coffee facilities. Bathroom with large white fluffy towels and complementary shampoo conditioner shower gel. ##### Nichola Stayed 1 night in Oct 2025 ### 8/10 Good #### Jonathan 8 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Easy to get, clean, quiet, comfy bed, ##### Jonathan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Bernadette 8 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly. Helpful staff Staff very friendly and helpful. Room clean and comfortable. Had a soundproof window so very quiet. Food exceptional. ![Family room ](https://a.travel-assets.com/ugc/hotel-reviews/241571eb-c153-4425-b157-435919ab779a-1757346518432.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom](https://a.travel-assets.com/ugc/hotel-reviews/19dc1fd4-3f8e-4b71-9947-daf7188b1cfb-1757346518558.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bernadette Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Tracy 5 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is a lovely property with a lot of local history. The staff was exceptional and the food delicious. ##### Tracy Stayed 1 night in Jul 2025 ### 8/10 Good #### Khatereh 31 Aug 2025 Liked: Cleanliness, property conditions & facilities I was so satisfied with bedsheets and towels cleanliness. We had a nice and comfort sleep ##### Khatereh Stayed 1 night in Aug 2025 ### 8/10 Good #### Sean 23 Sept 2025 Liked: Cleanliness, staff & service, room comfort #### Value for money No food available Monday, and toilet seat broken, but staff friendly and good value for money ##### Sean Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Iain 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Under new management and keen eager to please friendly staff. Executive beldroom of an excellent size and very comfortable. Handily placed to use as base for travelling to surrounding areas. ##### Iain Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Stephen 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was large and clean and the nights were quiet and confortable. The staff were helpful and willing to adjust checkin and checkout times without imposing extra charges. Restaurant times were limited, 1 hour for breakfast and no evening meal served Sunday night. Breakfast is included in the price, though the selection of food on offer for breakfast is a lot less than you would find at, say, premier inn. So, in short, it is a small independent hotel and that has pros and cons. ##### Stephen Stayed 2 nights in Sep 2025 ### 8/10 Good #### Verified traveller 12 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort Excellent room, good continental breakfast and welcoming staff. Disappointing evening meal experience with multiple advertised aspects of the food and wine not available. ##### Verified traveller Stayed 1 night in Jul 2025 ### 6/10 Okay #### Sonia 7 Sept 2025 Disliked: Property conditions & facilities Tired rooms need to be painted and wall paper either updated or restuck to walls. Breakfast was limited and not ready at gje designated time. Room was spacious and a good quality matress. Bathroom was large and clean. ##### Sonia Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Emma 27 Apr 2025 Liked: Cleanliness, staff & service, amenities Lovely inn to stay in with my two small dogs in way through to Devon - spacious immaculate room with separate bath and walk in shower, ample parking - soon to be hooked up for EV charging too! Friendly staff and good breakfast - what’s not to love! ##### Emma Stayed 1 night in Apr 2025 ### 6/10 Okay #### Pauline 6 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was lovely, a huge en-suite with shower and a bath. Comfortable mattress, quality bedding and towels. We booked here because of the free parking and the full English breakfast included. However on arrival we read on the menu in our room that they only provide a continental breakfast. Apparently the new owners, although having reopened 4 months ago have not changed the wording of the breakfast on their site or that of all the other booking sites. So I was expecting bread rolls with a choice of ham and cheese, mixed fruit etc. but was underwhelmed at the offering which isn’t even continental….cereal, yoghurts and fruit juices. Although we were offered toast, hot drinks and croissants as well. Also they appear to be short staffed as the bar was often left unattended while the barman ran around waiting on tables as well. With a few tweaks this could be a great place to stay ie. more staff, especially on a Saturday evening and a cooked breakfast or at least honesty about the breakfast offering. ##### Pauline Stayed 2 nights in Oct 2025 ### 4/10 Poor #### James 5 Dec 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Its a bad review due to the poor staffing circumstances. We booked two nights B&B a few weeks ago. We arrived to be told the hotel had been bought the week before. A manager was down from London to oversee for the weekend. Our room was very nice and we had food on Saturday evening from a very limited menu completely different to the one we were expecting, which was very nice. We got up to a nice breakfast. We had to explain that we were not paying for it as we were staying bed and B&B. There was no breakfast menu, and the lady had started 2 days before. We had to ask for juice which she provided unsure what to do. We went out for the day to a Christmas market and Frome. We returned to the hotel at 6pm completlely closed and in darkness. All staff had left and we were unsure if we were the only one's there. We heard music from one other room so, assumed it was a staff member or another guest? We wanted food, so had tyo leave again to find somewhere. Luckily there was a chip shop down the road. We awoke to no breakfast. No staff. The other room were guests too on the way out. We agreed to leave after them and locked the front door. We posted the keys in a letterbox and left to look for breakfast. All staff had left at 3pm and no more were returning until Wednesday. Why did no one tell us in the morning? I've never had to close up my own hotel after visiting!! ##### James Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Lucy 1 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a lovely weekend stay here in November, the place is charming and has a lot of character. The room was large, clean , well furnished and there was everything you needed , I also loved the view and that you could look out and see the thatched roof . Check in was easy , all the staff we met over the weekend were very welcoming , friendly and helpful so it made you feel very relaxed. New management had just taken over when we stayed , I was really happy with stay here and would recommend it. ##### Lucy Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Malcolm 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Enjoyed our stay at The Thatched Cottage inn Excellent room. Christmas Lunch was good, hot plates, large portions and very well served. ##### Malcolm Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Julie 6 Oct 2025 Lovely place to stay ##### Julie Stayed 1 night in Oct 2025 ### 4/10 Poor #### Julie 21 Dec 2025 Disliked: Staff & service, amenities It was limited dining. They offer season veg and gave us peas. And for the price it was expensive. Breakfast was shocking. The toaster didn't work. The bread was moled. There was nothing else to eat. The one staff that was on.said nothing at and just looked at us. He didn’t care. You need to get better staff. The room was ok. sheets were clean. But i won't be staying again. ##### Julie Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Douglas 30 Jun 2025 Liked: Cleanliness, property conditions & facilities Nice little hotel with thatched roof. ##### Douglas Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Crafted at Powdermills](https://www.expedia.co.uk/Battle-Hotels-Powdermills-Country-House-Hotel.h195688.Hotel-Information) > > [Hampton by Hilton Canterbury](https://www.expedia.co.uk/Canterbury-Hotels-Hampton-Inn-Canterbury.h66541221.Hotel-Information) > > [Wild Rose Caravan Park](https://www.expedia.co.uk/Appleby-In-Westmorland-Hotels-Wild-Rose-Caravan-Park.h24459296.Hotel-Information) > > [White Hart, Exeter by Marston's Inns](https://www.expedia.co.uk/Exeter-Hotels-White-Hart.h11899395.Hotel-Information) > > [The Stables Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Stables-Whitby.h23322490.Hotel-Information) > > [Samsara Retreat and Yoga - Adults Only](https://www.expedia.co.uk/Maidstone-Hotels-Samsara-Retreat-And-Yoga.h41349775.Hotel-Information) > > [Cromer Country Club](https://www.expedia.co.uk/Cromer-Hotels-Cromer-Country-Club.h1927781.Hotel-Information) > > [The Skipton Hotel - Formerly Hotel Rendezvous](https://www.expedia.co.uk/Skipton-Hotels-Hotel-Rendezvous.h41466.Hotel-Information) > > [Bear Lodge - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Bear-Lodge-Aspinall-Foundation.h40101484.Hotel-Information) > > [Pinewood Camping Pods - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Pinewood-Apinall-Foundation.h40101599.Hotel-Information) > > [Sandman Signature Sheffield Quays Hotel](https://www.expedia.co.uk/Sheffield-Hotels-The-Quays-Hotel-Sheffield.h46197620.Hotel-Information) > > [Skegness The Royal Hotel](https://www.expedia.co.uk/Skegness-Hotels-The-Royal-Hotel-Skegness.h23931999.Hotel-Information) > > [Soar Mill Cove Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Soar-Mill-Cove-Hotel.h2042032.Hotel-Information) > > [Seven Hotel](https://www.expedia.co.uk/Southend-On-Sea-Hotels-Seven-Hotel.h19282555.Hotel-Information) > > [Chewton Glen Hotel & Spa - an Iconic Luxury Hotel](https://www.expedia.co.uk/New-Milton-Hotels-Chewton-Glen-Hotel-Spa.h528432.Hotel-Information) > > [OYO Shanklin Beach Hotel](https://www.expedia.co.uk/Shanklin-Hotels-OYO-Shanklin-Beach-Hotel.h7539838.Hotel-Information) > > [DoubleTree by Hilton London Elstree](https://www.expedia.co.uk/Borehamwood-Hotels-DoubleTree-By-Hilton-London-Elstree.h18549.Hotel-Information) > > [Exeter Rougemont hotel by Sunday](https://www.expedia.co.uk/Exeter-Hotels-Exeter-Rougemont-Hotel-By-Sunday.h7784.Hotel-Information) > > [Crow Wood Hotel & Spa Resort](https://www.expedia.co.uk/Burnley-Hotels-Crowwood-Hotel-Spa-Resort.h38222710.Hotel-Information) > > [The Swan Hotel](https://www.expedia.co.uk/Wells-Hotels-The-Swan-Hotel.h26791.Hotel-Information) > > [The Aviator, formerly Smugglers Cove, Clacton On Sea by Marston's Inns](https://www.expedia.co.uk/Clacton-On-Sea-Hotels-Smugglers-Cove-By-Marstons-Inns.h35853904.Hotel-Information) > > [Yeoldon House](https://www.expedia.co.uk/Bideford-Hotels-Yeoldon-House.h2764122.Hotel-Information) > > [Brock Cottage private Hot Tub DOG/Cat FRIENDLY\* with on site fishing](https://www.expedia.co.uk/Pickering-Hotels-Spacious-Stone-Cottage-DOG-FRIENDLY.h36805890.Hotel-Information) > > [Chimney House Hotel](https://www.expedia.co.uk/Sandbach-Hotels-Chimney-House-Hotel.h527768.Hotel-Information) > > [Mermaid, Ipswich by Marston's Inns](https://www.expedia.co.uk/Ipswich-Hotels-Mermaid.h31883430.Hotel-Information) > > [Lock Keeper, Worksop by Marston's Inns](https://www.expedia.co.uk/Worksop-Hotels-Lock-Keeper.h27479298.Hotel-Information) > > [voco Leicester by IHG](https://www.expedia.co.uk/Leicester-Hotels-Voco-Leicester.h76596043.Hotel-Information) > > [Canterbury Bell, Margate by Marston's Inns](https://www.expedia.co.uk/Broadstairs-Hotels-Canterbury-Bell.h33103125.Hotel-Information) > > [Wild Thyme & Honey](https://www.expedia.co.uk/Cirencester-Hotels-Wild-Thyme-Honey.h9241983.Hotel-Information) ---