The Shrubbery Hotel

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Overview of The Shrubbery Hotel

The Shrubbery Hotel

3.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
Map
17 Commercial Road, Shepton Mallet, England, BA4 5BU

Explore the area

  • Popular LocationLongleat Safari and Adventure Park26 min drive
  • Popular LocationCheddar Gorge28 min drive
  • Popular LocationLongleat30 min drive
  • AirportBristol (BRS-Bristol Intl.)35 min drive

Choose dates to view prices

About this area

Shepton Mallet

The Shrubbery Hotel is located in Shepton Mallet. Wells & Mendip Museum and Hauser and Wirth Somerset are cultural highlights, and travellers looking to shop may want to visit Clarks Village and Kilver Court. Longleat Safari and Adventure Park and Royal Bath and West Showground are also worth visiting. Spend some time exploring the area's activities, including birdwatching.

What's nearby

  • Kilver Court - 13 min walk
  • Royal Bath and West Showground - 5 min drive
  • Longleat Safari and Adventure Park - 26 min drive
  • Cheddar Gorge - 28 min drive
  • Longleat - 30 min drive

Getting around

  • Castle Cary Station - 13 min drive
  • Bristol International Airport (BRS) - 35 min drive

About this property

The Shrubbery Hotel

3-star bed & breakfast with restaurant and bar/lounge
This smoke-free bed & breakfast features a restaurant, a bar/lounge and WiFi in public areas. Self parking is free. Other amenities include a meeting room and multilingual staff. Housekeeping is not available.
The Shrubbery Hotel offers 8 accommodations.

Languages spoken

English, Polish

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar

Conveniences

  • No lifts

Guest services

  • Luggage storage
  • Multilingual staff
  • No housekeeping

Business services

  • A meeting room

More

  • Smoke-free property

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Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Early check-in subject to availability

Check-out

Check-out before 10:00 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Shrubbery Hotel
Shrubbery Hotel Shepton Mallet
Shrubbery Shepton Mallet
The Shrubbery Hotel Shepton Mallet, Somerset
Shrubbery Hotel Shepton Mallet
Shrubbery Hotel
Shrubbery Shepton Mallet
Guesthouse The Shrubbery Hotel Shepton Mallet
Shepton Mallet The Shrubbery Hotel Guesthouse
Guesthouse The Shrubbery Hotel
The Shrubbery Hotel Shepton Mallet
Shrubbery
The Shrubbery Shepton Mallet
The Shrubbery Hotel Shepton Mallet
The Shrubbery Hotel Bed & breakfast
The Shrubbery Hotel Bed & breakfast Shepton Mallet

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 92 out of 220 reviews
5 - Excellent 42%
Rating 4 - Good. 91 out of 220 reviews
4 - Good 41%
Rating 3 - Okay. 23 out of 220 reviews
3 - Okay 10%
Rating 2 - Poor. 11 out of 220 reviews
2 - Poor 5%
Rating 1 - Terrible. 3 out of 220 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.5/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent also the service . Having booked a two night stay , after the first night we decided to leave and find another hotel in the area . The sheets didn’t fit the mattress , the shower was old and dirty . Decor was very outdated and in desperate need of decoration . The windows were single planed & old . My grand daughter was unable to sleep because of the noise below our room . Not a pleasant experience at all .
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly Old fashioned hotel but everything worked and it was very clean and tidy. Food both in the evening and breakfast was very good. Parking was available at the property.
Stayed 1 night in Mar 2022

4/5 Good

Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 2 nights in Mar 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The Shrubbery Hotel is certainly not a 3*** hotel. It may have been fourty years ago, but its heating system is at the brink of failure. Albeit we got a room swap due a very cold room, the property is generally dated and lacks investment. The single glazed windows and only slightly warm radiators don't contribute towards a cozy room away from home experience. The bathroom ceiling was partially collapsed. The included breakfast was only offered at from 8am, which is far too late for active outdoors loving people. To make the most out of the sparse daylight in winter, one has to be able to get this before sunrise. We hoped to be offered at least some toast and spread, but were left without any breakfast or offer to make up for this with a partial refund. Overall, a 2** chain property offers better value than the Shrubbery Hotel.
Stayed 2 nights in Nov 2021