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Reception
Indoor spa bath
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

3.9 out of 5 Good
830 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Spa
Restaurant
Gym

Map

Explore the area

Popular LocationPonds Forge International Sports Centre7 min walk
Popular LocationNational Emergency Services Museum10 min walk
Popular LocationSheffield Cathedral12 min walk
AirportDoncaster (DSA-Robin Hood)34 min drive

Choose dates to view prices

    About this area

    Sheffield

    Located in Sheffield, Best Western Plus The Quays Hotel Sheffield is near a train station. Crucible Theatre and Sheffield City Hall are cultural highlights, and travellers looking to shop may want to visit Meadowhall Shopping Centre. Looking to enjoy an event or a game? See what's going on at Ponds Forge International Sports Centre or Motorpoint Arena. Spend some time exploring the area's activities, including golfing.
    Visit our Sheffield travel guide
    View in a map
    Popular Location

    What's nearby

    • Ponds Forge International Sports Centre - 7 min walk
    • National Emergency Services Museum - 10 min walk
    • Crucible Theatre - 11 min walk
    • Sheffield Cathedral - 12 min walk
    • Sheffield Winter Garden - 12 min walk

    Getting around

    • Sheffield Station - 14 min walk
    • AirportDoncaster (DSA-Robin Hood) - 34 min drive

    Restaurants

    • Kebabish - 4 min walk
    • Victoria Junction - 4 min walk
    • The Harlequin - 7 min walk
    • The Bankers Draft - 8 min walk
    • Edo Sushi - 9 min walk

    About this property

    Best Western Plus The Quays Hotel Sheffield

    4-star hotel, walk to Ponds Forge International Sports Centre
    This smoke-free hotel features a restaurant, an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 128 rooms offer WiFi, 24-hour room service and plasma TVs with satellite channels. Guests will also find wired Internet (surcharge), free newspapers and free bottled water.
    Best Western Plus The Quays Hotel Sheffield offers 128 forms of accommodation with a safe and free newspapers. 32-inch Plasma televisions come with premium satellite channels.

    Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Sheffield hotel provides wired and wireless Internet access for a surcharge. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

    Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

    The recreational activities listed below are available either on-site or nearby; fees may apply.

    Property amenities

    Internet

    • Available in all rooms: WiFi (GBP 14.99 per 24-hour period), Wired Internet (surcharge)
    • Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    • Self parking: GBP 7 per night

    Food and drink

    • Buffet breakfast available for a fee daily 7 AM–9 AM: GBP 10.00-13.50 per person
    • 1 restaurant and 1 coffee shop/cafe
    • 1 bar
    • 24-hour room service

    Things to do

    • Aerobics classes
    • Fitness centre
    • Indoor pool
    • Sauna
    • Spa services
    • Steam room

    Family friendly

    • Dry-cleaning service
    • Free cots/infant beds
    • Free rollaway/extra beds
    • Corner/local shop
    • Indoor pool
    • Laundry facilities

    Conveniences

    • Ballroom
    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Front-desk safe
    • Corner/local shop

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Wedding services

    Languages spoken

    • English

    Business services

    • 9 meeting rooms
    • Business centre

    Outdoors

    • BBQ grill(s)
    • Terrace

    Spa

    • Body scrubs
    • Body wraps
    • Manicures and pedicures
    • Massage - deep-tissue

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Assistive listening devices available
    • In-room accessibility
    • Wheelchair-accessible parking

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Free cots/infant beds
    • Free rollaway beds

    Bathroom

    • Free toiletries
    • Hairdryer
    • Shower/bathtub combination

    Entertainment

    • 32-inch plasma TV
    • Premium channels
    • Satellite channels

    Food and drink

    • Free bottled water

    More

    • Connecting rooms available
    • Desk
    • Free newspapers
    • Iron/ironing board
    • Laptop-friendly workspace
    • Safe

    Policies

    Check-in

    Check-in between 4:00 PM and midnight
    Late check-in subject to availability
    Express check-in
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets are allowed for an extra charge of GBP 50.00 per pet, per stay
    1 per room

    Children and extra beds

    Children are welcome
    Kids stay free! Children stay free when using existing bedding
    Free rollaway/extra beds!
    Free cots (infant beds)

    Payment types at the property

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Breakfast fee: between GBP 10.00 and GBP 13.50 per person (approximately)
    • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
    • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
    • Self-parking fee: GBP 7 per night
    • Pet fee: GBP 50.00 per pet, per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

    Property is also known as

    Hilton Sheffield
    Sheffield Hilton
    Sheffield Hilton Hotel
    Hilton Hotel Sheffield
    Hilton International Sheffield
    Hilton Sheffield Hotel Sheffield
    Sheffield Hilton International
    Hilton Sheffield Hotel
    Hilton Sheffield Hotel
    Best Plus The Quays Sheffield
    Best Western Plus The Quays Hotel Sheffield Hotel
    Best Western Plus The Quays Hotel Sheffield Sheffield
    Best Western Plus The Quays Hotel Sheffield Hotel Sheffield

    Frequently asked questions

    Does Best Western Plus The Quays Hotel Sheffield have a pool?
    Yes, this property has an indoor pool.
    Is Best Western Plus The Quays Hotel Sheffield pet-friendly?
    Yes, this property allows pets (limit 1 per room). There's a fee of GBP 50.00 per pet, per stay.
    How much is parking at Best Western Plus The Quays Hotel Sheffield?
    Self-parking is available for GBP 7 per night.
    What time is check-in at Best Western Plus The Quays Hotel Sheffield?
    Check-in is from 4:00 PM to midnight. Late check-in is available during limited hours.
    What time is check-out at Best Western Plus The Quays Hotel Sheffield?
    Checkout is at noon.
    Where is Best Western Plus The Quays Hotel Sheffield located?
    Situated in Sheffield, this hotel is within a 15-minute walk of Ponds Forge International Sports Centre, Sheffield Hallam University and Crucible Theatre. University of Sheffield and Sheffield City Hall are also within 2 miles (3 km). Sheffield Station is 14 minutes by foot.
    3.9
    Good
    830 reviews
    5 - Excellent
    291
    4 - Good
    316
    3 - Okay
    137
    2 - Poor
    54
    1 - Terrible
    32

    4.2/5

    Cleanliness

    4.2/5

    Staff & service

    4.0/5

    Amenities

    3.9/5

    Property conditions & facilities

    3/5 Okay

    Happy face iconLiked: Cleanliness, staff & service
    Sad face IconDisliked: Amenities, property conditions & facilities
    Chose this hotel for spa due to long flights to get there and was told specifically by the hotel that even though they were closing down that the spa services were still available until the close of the hotel. Got there and asked about spa services and was told that the massage therapists were not accepting any more appointments for the last 3 weeks. So no massage no pain relief. Had I known this I would have stayed elsewhere!
    Stayed 4 nights in Dec 2019

    5/5 Excellent

    Business traveller
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    The Hilton is an excellent hotel with friendly and helpful staff, clean and with a well equipped gym.
    Stayed 4 nights in Dec 2019

    4/5 Good

    Travelled with group
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Dec 2019

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Dec 2019

    4/5 Good

    Business traveller, Travelled with partner
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Good location, well-maintained facilities, very clean and excellent service.
    Stayed 1 night in Dec 2019
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