- Disliked: Staff & service
Barsala informed me the night before I was due to arrive that they had double booked my room. They tried to move me to another condo they owned that was no where near where I wanted to stay and then they offered me a different unit that was on the 5th floor without working elevators. I am a cancer patient with limited mobility and there is no way I can walk up 5 flights of stairs. I have asked for a refund because I had to book another hotel.