Ratings based on 235 Verified Reviews

2.5 out of 5
32% of guests recommend
2.4 Room cleanliness
3.1 Service & staff
2.4 Room comfort
2.1 Hotel condition
Expedia-verified reviews
2 out of 5
by a verified traveller from Adelaide, South Australia

Below average

Posted 10-Aug-2018
Needs a huge overhaul or at least the broken thinks fixed like the tap, hole in the floor and the cleaner sacked, dirty ring in the bath food and leaves still on the floor come breakfast time, really disappointed
1 out of 5
by a verified traveller from scotland

Hotel was run down no effort made to keep clean

Posted 04-Aug-2018
Thankfully we were only there for 1 night Staff were not helpful.
1 out of 5
by a verified traveller from newcastle

verry poor

Posted 27-Jul-2018
Pros: Nothing
Cons: Everything
Very uncomfortable mattress, floorboards Brocken, toilet walls coming to bits,door fittings coming to bits very very niosy
3 out of 5
by a verified traveller

Posted 20-Jul-2018
Pros: very well situated with onsite parking, free wifi in all areas and breakfast was excellent.
Cons: The decor was a dark and in severe need of updating and bathroom needed maintaining/ updating
Location: Excellent location, we chose accommodation for Highland wildlife park and various activities and this was perfect for getting out and about.
Hotel was well situated and room did our needs, it was comfortable however it was dark and overall very tatty, in need of brightening/sprucing up and a bit of a deep clean. Whilst we were not impressed with the evening food options the breakfast was excellent.
3 out of 5
by a verified traveller from Glasgow

Posted 29-Jun-2018
It’s exactly what it says PUB WITH ROOMS !! Decor to be desired , great breakfast and evening food ! Shower works , bed comfortable, room a little grubby but hey I’ve stayed in worse !! Guy basically a one man bad in there trying his best so cut him some slack
2 out of 5
by a verified traveller

Dated room, nice staff

Posted 27-Jun-2018
Room was dated and not very well maintained, amongst other things the toilet was not secure, I fell off it and hurt myself. Romm was also overpriced. The 1 positive thing is the staff were good.
1 out of 5
by a verified traveller

Awful hotel

Posted 25-Jun-2018
This hotel needs a complete overhaul, rooms are dated mouldy smelly and the bed I had was broken, don’t think the sheets where clean either! Think the staff have given up just moody and very unhelpful, I had to find alternative accommodation after 1 night!! Avimore is a wonderful place don’t stay at Mackenzie’s and spoil your trip!!!
3 out of 5
by a verified traveller

Bad night

Posted 22-Jun-2018
Got a room for one night with two single beds both beds where so uncomfortable I had to take the quilt of one bed put on top of other to pad it enough to sleep on
1 out of 5
by a verified traveller

Posted 19-Jun-2018
On arrival cigarette ends littered at entrance. Floors dirty with food debris in dining area. Handrail on stairs insecure. Fittings in shower room coming away from walls and toilet seat insecure. .on return after first night bed unmade cups and saucers unwashed and no hot water.we were told we should make our own beds! We decided to leave after 2 nights instead of the 3 booked. We were refunded the 3 rd nights payment. This is undoubtedly the worst Inn with rooms that we have ever stayed in
1 out of 5
by a verified traveller from Whitby

the dirty hotel i ever stayed in

Posted 06-Jun-2018
it was very very dirty and horrible it should never be recommended to any one, it was very expensive not worth a penny of the £84 we paid,there was no hot water, the shower was dirty, the bed sheet was washed but never seen a iron,the carpet was grey with dust and very stained,it would be very nice if we were compensated in some way for our horrible experience. i still have nightmares about it.