"Check in was chaos. Fully booked and no rooms ready at check in. Had to wait in the overly crowded (15+ people) for an hour. A man walked up and threw a pity party to the front desk guy, who got him a room right away (same room as we booked). How did he skip the waiting list, yet we had to wait hours? Short staffed it seemed. LOUD- planes going over continually with no sound barrier walls. PARKING IS NOT FREE- $32 a day. PARKING LOT NOT OWNED BY HOTEL. No shuttle service anywhere except airport. Breakfast was good and hot. Garbage bins overflowing most of the areas. Staff at the desk was very nice, just very rushed, overworked, and the system they have doesn’t suit the needs of the business. "