Hotel was in a great location. Breakfast was included and made a good start to the day.
Room wasn't the cleanest, dust on the floor and a few hairs in the bathroom but not horrible or anything.
Has shuttle to the airport at reasonable price.
Situated in the historic centre of Santiago, the Paris-London district, an area which has been declared as national heritage …More
"Hotel is near the old downtown convenient to metro"
This is an older property and Santiago is pretty damp. That means that there was mold on the walls in the bathroom and the shower stall wall in the unit we occupied.
However, the staff were extremely helpful and overall the property was clean. It is convenient to the metro and some of the points of interest like Sta. Lucia were within walking distance if you don't mind walking.
We were there during the earthquake and saw no relevant damage (it was a 7.0 in Santiago proper). That is a good thing, of course. The after shock we experienced in the hotel later that night was pretty strong but the building rolled with it fairly well.
It was fine for what we wanted - i.e. close to many of the sites. Overall, a good stay.
Traveller from Chicago, IL
Gen Suite and Spa is a modern 3 star hotel in Santiago and architectural gem in the heart of the city. Full of amenities …More
I like the fact that the staff went out of their way to make my stay enjoyable. They answer all my questions and assist with all my needs. It was good that the hotel is right in the plaza.I did enjoy it.
Traveller from Brockton
The Plaza Suites offers high-quality, 3 star Santiago lodging perfectly suited for business travelers and corporate …More
we had the loft apartment and enjoyed the views across the roofs.
we needed a doctor and Caroline, the receptionist, was extremely helpful and we are very grateful to her.
we appreciated the central position so near the underground and the many restaurants nearby.
we recommend the hotel.
Dominated by high-rise buildings, Santiago Center is the city's financial and political hub. The area's diverse residential community is met daily by the working masses coming into the city via the modern and easy-to-use public transportation system. Panoramic mountain views from almost every vantage point serve as a reminder of the pristine nature bordering Santiago's fast-paced urban core.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.