Protur Biomar Sensatori Resort

5.0 star property

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Protur Biomar Sensatori Resort

Photo gallery for Protur Biomar Sensatori Resort

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Exterior
Junior Suite | Premium bedding, down duvets, minibar, in-room safe
Terrace/patio
LED TV

Overview of Protur Biomar Sensatori Resort

9.4

Exceptional

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Breakfast available
  • Spa

Explore the area

Carrer dels Baladres, 5, Sa Coma, Sant Llorenc des Cardassar, Mallorca, 7560
  • Popular LocationPlaya de Sa Coma8 min walk
  • Popular LocationCala Millor Beach14 min walk
  • Popular LocationSafari Zoo20 min walk
  • AirportPalma de Mallorca (PMI)66 min drive
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Room options

Standard Double Room, Balcony (Adult's Only Area)

  • 301 sq ft
  • Sleeps 2
  • 2 Large Single Beds

Standard Double Room, Balcony

  • 301 sq ft
  • Sleeps 2
  • 2 Large Single Beds

Double Room, Private Pool (Adult's Only Area)

  • 301 sq ft
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Sa Coma

Located in Sant Llorenc des Cardassar, Protur Biomar Sensatori Resort is near the beach. Ajuntament De Son Servera and Museu D'Historia de Manacor are cultural highlights, and some of the area's landmarks include Punta de N'Amer Watch Tower and Coves dels Hams. Fantasy Park and Safari Zoo are also worth visiting. Scuba diving, snorkelling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Playa de Sa Coma - 8 min walk
  • Punta de N'Amer - 12 min walk
  • Cala Millor Beach - 14 min walk
  • Safari Zoo - 20 min walk
  • Dragon Caves - 12 min drive

Getting around

  • Manacor Station - 24 min drive
  • Palma de Mallorca (PMI) - 66 min drive

Restaurants

  • Burger King - 8 min walk
  • 4 Fogons - 8 min drive
  • Cafè S'illot - 8 min drive
  • Mile's By Chucca Island - 6 min drive
  • Restaurante Perla del Mar - 18 min walk

About this property

Protur Biomar Sensatori Resort

Luxury hotel, revitalised in 2022
At Protur Biomar Sensatori Resort, you can look forward to a free breakfast buffet, a nightclub and an airport shuttle. Tee up with amenities such as a driving range at this hotel. Treat yourself to a body treatment, a facial or hydrotherapy at Biomar Spa, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Asian cuisine and more. Enjoy the health club, as well as activities such as racquetball/squash. In addition to a swim-up bar and a poolside bar, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and an indoor pool, with sunloungers, pool umbrellas and a swim-up bar
  • Breakfast (surcharge), free bike hire and hot springs on-site
  • 15 outdoor tennis courts, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-in, smoke-free property and concierge services
  • Guest reviews say good things about the overall condition
Room features
All 354 individually furnished rooms include comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with separate baths/showers and free toiletries
  • LED TVs with satellite channels
  • Furnished balconies or patios, coffee/tea makers and heating

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (surcharge)

Food and drink

  • Breakfast available for a fee
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Asian
  • Azafran
  • Grill
  • La Toscana

Things to do

  • 15 outdoor tennis courts
  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Health club
  • Hot springs
  • Indoor pool
  • Nightclub
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Stereo

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,764 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot springs
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Lift (85 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 4 floors
  • Built in 2008
  • Renovated entire property - April 2022
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 31 October and 1 April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 90 per vehicle
  • Airport shuttle fee per child: EUR 0 (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Protur Biomar Sensatori Resort have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

Is Protur Biomar Sensatori Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protur Biomar Sensatori Resort?

Self-parking is available for a fee.

What time is check-in at Protur Biomar Sensatori Resort?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Protur Biomar Sensatori Resort?

Checkout is at 11:00 AM.

Does Protur Biomar Sensatori Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 90 per vehicle applies.

Where is Protur Biomar Sensatori Resort located?

Situated near the beach, this luxury hotel is within a 10-minute walk of Strandpromenade, Playa de Sa Coma, and Torrent de Ca n'Amer. Punta de N'Amer and Cala Millor Beach are also within 15 minutes.

Protur Biomar Sensatori Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 143 out of 209 reviews" "
Rating 8 - Good. 56 out of 209 reviews" "
Rating 6 - Okay. 9 out of 209 reviews" "
Rating 4 - Poor. 1 out of 209 reviews" "
Rating 2 - Terrible. 0 out of 209 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was just perfect. We got the room with the private pool. (Junior swim up I think it was called) absolutely amazing! Perfect views. Staff are helpful polite and just great. Two members of staff really made our stay perfect. Tomas
Stayed 7 nights in Sep 2021

8/10 Good

Pedram

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good, quiet and well-equiped hotel
The hotel and it's cleanliness and facilities were better than average and satisfactory. Service and staff were spot on although there was a few challenges with their English conversational skills. The main drawbacks were a very unstable internet connection and unavailability of spa services. The gym area also needs attention.
Stayed 7 nights in Oct 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super five star hotel
Hard working & friendly staff -no one walks past you without saying hello. Everything runs like clockwork. Good selection of food at breakfast and dinner. There are two pools-one for adults and one for children. There is access to the spa, tennis, golf etc and other restaurants.
Stayed 12 nights in Sep 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very chilled out and relaxing stay, staff are super friendly, the food is really tasty and the hydro therapy pool is the stuff of dreams !!!!
Stayed 7 nights in Sep 2021

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2021

10/10 Excellent

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled with our 17 month old daughter and stayed in a ground floor suite with a large terrace. The room was perfect for 3 of us and the terrace big enough for our daughter to run around which she loved. The pool and pool area are great and kept very clean. The terrace restaurant was great for lunch and breakfast and dinner in the buffet restaurant were both excellent. The beach at Sa Coma is lovely and sandy with sun beds for rent for the day. Sa Coma itself isn’t great (very touristy with a few average restaurants) but the hotel made it worth it. Would definitely recommend for a family.
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort but not 5-star service.
Overall we enjoyed our stay but we expected more from a 5-star resort. The front desk staff was very friendly, breakfast was very good, dinner was fair - one night was very good, the other nights the food was average. Service at dinner could have been better. For example, one night we ordered a bottle of wine and a bottle of water and the wine was delivered to the table but not opened. Once I found a waiter, I asked if he could open the bottle and he responded, "Just a minute" and he stood there entering something on his tablet. Eventually he sent someone over to open the wine which was unnecessary as i could see he was carrying an opener. We stayed in the 4th floor with the semi private pool and the first day there was a dead bird in there. We arrived on a Friday but the pool wasn't cleaned until Monday (the bird was removed immediately when we contacted the front desk). There were many bugs and a dead lizard in the overflow area. Not ideal. The mini fridge in the room took more than a day to cool items off because it was initially on the lowest setting. The room was spacious, the beds were awesome, and there was plenty of room. The furniture was uncomfortable though and we had small ants on the counter by the TV and the coffee maker. Very odd as there was no food up there. The hotel had free bikes which were nice and the spa area was nice. One day we received fresh fruit in our room which was a nice touch. Overall, good experience but room for improvement.
Stayed 3 nights in Sep 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel with amazing staff!
By far, the best hotel we have ever stayed in. Where to begin! The pools were both huge and very clean, with plenty of sun loungers and 4-poster sun beds available. The breakfast was incredible, such a huge variety of great quality and fresh food. The lunch available at the Terrace Restaurant was delicious and the swim-up bar offered very 'generous' servings. The cleanliness was incredible, with the cleaning staff doing a fantastic job to keep such a large hotel incredibly clean as well as the sun loungers being disinfected after each use. At night time, the piano bar had live music and plenty of outdoor seating to enjoy the warm evenings. The location was fantastic! We travelled to around 10 beaches on the island, but our favourite was still the beach nearest to us, with large stretches of sandy beach, plenty of restaurants and very calm water. However, above everything else mentioned in this review, we would really love to thank the staff. Every morning we were greeted with a smile and chat from the friendly staff working at breakfast time. The breakfast area remained open despite my partner and I running late regularly. They even bought me coffee after the machines had been turned off and breakfast had technically ended! During lunch we would speak in Spanish and they would help us to learn the correct pronunciations and words. One of the hardest parts of leaving this hotel was leaving the staff who we befriended. Overall, a fantastic hotel with amazing and friendly staff.
Stayed 15 nights in Jul 2021

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely holiday
The hotel service was excellent. The rooms were generous in size, cleaned daily and plenty of amenities available. The beds were large but the mattress might be too hard for some. Pool areas excellent - separate adults and children. Good food choices and a well stocked bar. Free bikes available and a sports centre as well.
Stayed 5 nights in Aug 2021