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Manor Spa Hotel

Photo gallery for Manor Spa Hotel

Featured image
Beach nearby
Indoor pool, outdoor pool
Outdoor spa bath
Indoor pool, outdoor pool

Overview of Manor Spa Hotel

Manor Spa Hotel

3 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Melville Street, Sandown, England, PO36 9DH

Explore the area

  • Popular LocationSandown Pier7 min walk
  • Popular LocationShanklin and Sandown Golf Club14 min walk
  • Popular LocationIsle of Wight Zoo3 min drive
  • AirportBembridge (BBP)6 min drive

Choose dates to view prices

About this area

Sandown

Located in Sandown, Manor Spa Hotel is in a rural area and near the beach. Shanklin Old Village and Bembridge Windmill are local landmarks, and some of the area's activities can be experienced at Shanklin and Sandown Golf Club and Cliff Lift. Sandown Pier and Isle of Wight Zoo are also worth visiting. Sailing and surfing/boogie boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Sandown Pier - 7 min walk
  • Shanklin and Sandown Golf Club - 14 min walk
  • Isle of Wight Zoo - 3 min drive
  • Shanklin Chine - 5 min drive
  • Isle of Wight Steam Railway - 11 min drive

Getting around

  • Sandown Station - 4 min walk
  • Southampton (SOU) - 138 min drive

Restaurants

  • Restaurant — 1 min walk
  • Flanagans - 5 min walk
  • Royal China Restaurant - 5 min walk
  • The Beach Cafe - 5 min walk
  • Bellamy's Bistro - 8 min walk

About this property

Manor Spa Hotel

Adults-only hotel with 2 spa tubs and full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge. All 15 rooms offer free WiFi, room service and flat-screen TVs with digital channels. Other amenities available to guests include coffee makers, hairdryers and safes.
Manor Spa Hotel offers 15 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sandown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Utopia Spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 8:00 AM–10:00 AM: GBP 2.50-9.5 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 hot tubs
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts
  • Water dispenser

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 2.50 and GBP 9.5 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, Switch and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Melville Hall
Melville Hall Hotel
Melville Hall Hotel Sandown
Melville Hall Sandown
Melville Hall Hotel Sandown, Isle Of Wight
Melville Hall Hotel Utopia Spa Sandown
Melville Hall Hotel Utopia Spa
Melville Hall Utopia Spa Sandown
Melville Hall Utopia Spa
Eden Spa Hotel
Manor Spa Hotel Hotel
Manor Spa Hotel Sandown
Manor Spa Hotel Hotel Sandown
Melville Hall Hotel Utopia Spa
Eden Spa Hotel at Melville Hall

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 43 out of 162 reviews
5 - Excellent 27%
Rating 4 - Good. 60 out of 162 reviews
4 - Good 37%
Rating 3 - Okay. 37 out of 162 reviews
3 - Okay 23%
Rating 2 - Poor. 13 out of 162 reviews
2 - Poor 8%
Rating 1 - Terrible. 9 out of 162 reviews
1 - Terrible 6%

3.9/5

Cleanliness

4.1/5

Staff & service

3.1/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Amenities
I have read previous reviews and think most are out of order. This is an OK hotel doing its best in hard times. Yes it is run down slightly but most of the IOS is to a certain extent. The entrance is fark at night, however its not as bad as to walk and see where your going, yes you do not get a key for the front door but a quick press on the intercom and someone lets you in within a minute on all our occasions (3 nights). The rooms are not perfect for a 3* if on the mainland but its IOS and they are clean and fine (i must admit out bed was noisey however when simply moving). The facilities were fine we spent a few hours outside at the pool and this area is nice, the pool was too cold to enter for me though, the spa inside too needs a refurb but again perfectly fine if you change in your room and not in the changing rooms - these are closed anyway at present but your only allowed in in your bubble too so privacy is no issues. The bar was closed when we were here which i assume is staff and capacity issues - if this is a problem just a few mins walk is the CAstle bar which was great and onyl a few mins back to your room. the staff are always friendly and defaintely doing their best, i would give the place a chance just remember its not the mainland and dont expect the earth
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! All were so super friendly and polite. Everyone was super helpful and always up for a little chat. So welcoming and warm
Stayed 4 nights in Sep 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location, disliked everything else about it
Stayed 9 nights in Aug 2021

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
On Arrival and first impressions the hotel looked tired and unkempt with dirty windows and untrimmed foliage. however Andy at front desk was very welcoming and accommodating and when we had a problem with our room the issue was resolved very quickly, the hotel has a internal and external swimming pool which wasn't used by many residents, their is also a external spa ,the gym is of a good size and has perfectly adequate equipment,, i did notice that some internals doors leading to the interior pool were in a very bad state, rotting away and mouldy not creating a good impression and could discourage clientele was using the facilities. The rooms i encountered suffered from a poor standard of finish, not very well insulated from other rooms, the bathroom had poorly finished sealant around the bath, shower fittings were worryingly loose and the wrong type of fitment to use them comfortably, housekeeping standard could be better as layers of dust were quite visible on the tops of furniture, their was no courtesy lighting at the front of hotel so coming back late evening is not very reassuring for the room, we had a broken window pane and the actual opening window did not fit in the frame leaving and possibly unusable. I feel that the hotel could do with a complete overhaul, the parking in busier times will be first come ,first served. overall if you are not too fussed and just need a base to put your head down and not be too far away from the beach it is fine.
Stayed 8 nights in Aug 2021

3/5 Okay

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Whilst the proprietor was welcoming and helpful and the rooms were adequate - comfortable clean beds and working showers, the whole place is tired and shabby. Everything needs attention and it was not the “spa” experience we hoped for. Could do with a full refurb but we appreciate times are hard. A perfectly serviceable place to lay your head and base yourself for going out and about.
Stayed 4 nights in Aug 2021