Ratings based on 568 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Alberta Canada

Great location and staff

Posted 05-May-2016
Have stayed there twice. Good location and safe. Close to shopping pharmacy and restaurant on site
3out of 5
by A verified traveller from Costa Rica, San Jose

Nice hotel close of the main city activities

Posted 04-May-2016
The bed was very noisy just with a little movement it sounds very noisy
3out of 5
by A verified traveller from Indiana

Decent hotel right downtown

Posted 26-Apr-2016
Pros: Central location
Cons: Mattresses and put a coffee maker in the rooms
Location: Near to shopping and museums
The hotel was clean enough, and centrally located. A coffee maker in the room would have been nice instead of having to make the journey to the restaurant for a cup of coffee. Mattresses could use an upgrade, but overall the hotel is clean and comfortable. And they serve a good breakfast.
4out of 5
by A verified traveller from Boynton Beach, FL

Nice Hotel within an excellent location.

Posted 12-Apr-2016
Pros: Location and service.
Cons: Nothing Major!
Location: Close to center of town and near historic areas.
Hotel staff was excellent, supportive and service orientated. Facilities and services provided were top notch!
5out of 5
by A verified traveller from Puerto Rico

Right in the heart of San José

Posted 28-Mar-2016
Pros: Location, the rooms and the hotel restaurant.
Love the location of this hotel, the rooms are really clean and the wood finishes are very warm! The bathroom was really clean. Just two blocks from everything: Teatro Nacional (National Theater), the Market, etc.
5out of 5
by A verified traveller from Kentucky, US

Great Trip

Posted 07-Mar-2016
Pros: Clean , Great Beds, Great Staff, Custom Buffet Breakfast
Cons: Don't know what I would Improve
Location: National Theatre- 1.5 Blocks, National Gold Museum- 1 Block, National Museum -3 Blocks, Pedestrian Only Shopping Walkway in front of Hotel
Would recommend Hotel Balmoral to anyone visiting San Jose. Fast easy Check In, Great Staff, Close to all Central San Jose Locations
4out of 5
by A verified traveller

Posted 04-Mar-2016
Pros: Comfortable accomodations; cleaning staff was excellent; hygiene is important; front desk staff very friendly and helpful
Cons: A grander lobby entrance; I was taken through the garage to the hotel; first impressions are everything;
Location: centralized, easy to get to any part of the country...reminds me a bit of NYC vibe...very nice
Confortable accomodations; loved the fact that it was in a central location, where you could get to any part of the country by private or public transportation.
4out of 5
by Rochelle

This traveller left a rating score only Posted 28-Feb-2016 on Hotels
4out of 5
by Lila

This traveller left a rating score only Posted 26-Feb-2016 on Hotels
4out of 5
by A verified traveller from Canada

Idéalement située. Chambre bruyante.

Posted 23-Feb-2016
Pros: La proximité du centre ville. Cet hotel est vraiment central.
Cons: Améliorer l'insonorisation. On entend tout. Les gens qui circulent dans les corridors. On entend toutes les conversations.....
Location: Rue piétonnière juste en face. On peut flâner sut cette rue pour savourer la ville. Par contre tout se barricade le soir venu. Sècurité obligé......
Chambre correct. Sonorisation déficiente. Propre, lit confortable. Bon petit déjeuner Buffet.