Ratings based on 1,889 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Feb-2017
客室内に冷蔵庫がなかったのが少し不便を感じました。 その他はホテルの従業員さんの対応は丁寧で良かったです。
3out of 5
by A verified traveller

Posted 23-Feb-2017
Lobby is very tired. Needs remodel badly. Good location
4out of 5
Recommended
for Everyone
by A verified traveller

SF Hotels 1 minute from Union Square

Posted 21-Feb-2017
Pros: Location & perfect rooms
Cons: A bar would have been perfect but not essential
Location: One of the best located hotels I have stayed in in SF
Super hotel located within 1 block from Union Square and Market
Comment from Hotel Management
22-Feb-2017 by Fernando , Hotel Management
Thank you for taking the time to give us your feedback. are happy to hear that you enjoyed many of our amenities, including our location, I apologized for the inconvenience of not having a bar, i will make a note of that and bring it up on my next meeting, It is great to hear that you are enjoying your time in San Francisco and that your stay with us contributes to your positive experience. Thank you again!
3out of 5
by A verified traveller

Bargain hotel compared to others

Posted 20-Feb-2017
The good: location, friendly staff, not as expensive as the better known brands, Wi-Fi was free and did its job. Never had to wait for the elevator for more than 30 seconds. The not so good: old carpet, old mattress, scratched furniture. Instead of renovating they have been patching up the walls, bathroom tile, plumbing, etc. It is functional, but doesn't look pretty. There are no other amenities like a restaurant or a fitness room. Overall it is a decent bargain hotel if you must stay in the downtown. You get what you pay for.
Comment from Hotel Management
22-Feb-2017 by Fernando , Hotel Management
Thank you for choosing the Kensington Park Hotel. We are happy to hear that you enjoyed many of our amenities, including our location, price, and WiFi,. We are sorry about your dissatisfaction at the hotel and appreciate your feedback. The experience you described certainly falls short of our expectations, please know that we are currently planning an extensive interior design and remodeling project that we believe will offer an enhanced experience for all of our guests. We are glad that you enjoyed your stay and hope to see you again in the near future.
2out of 5
by A verified traveller from SF, CA

Boutique hotel close to SF Union Square

Posted 17-Feb-2017
Pros: Great location
Cons: Rooms have awkward older or mixed furniture that does not fit. Room needs and overall refresh, carpet, paint, replace tile and mirrors
Great location but hotel is in sad shape. No AC. Rooms have awkward older or mixed furniture that does not fit. Room needs and overall refresh, carpet, paint, replace tile and mirrors. Booked two queens, received one king.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Feb-2017
Ideal location, I surely will recommend it to friends
Comment from Hotel Management
17-Feb-2017 by Fernando , Hotel Management
Thank you for choosing the Kensington Park Hotel. We are happy to hear that you enjoyed our location. We are glad that you enjoyed your stay and hope to see you and your friends again in the near future.
3out of 5
Recommended
for Everyone
by A verified traveller from Buenos Aires, Argentina

San Francisco Enero 2017

Posted 30-Jan-2017
Pros: la atencion de la gte y mas de Mario que fue muy amable indicandome los lugares para toda actividad
Cons: Esta muy bien para el fin que uno lo usa
Location: Bien ubicado
El Hotel si bien tiene sus años , es confortable, muy bien atendido por todo el personal, esta bien ubicado en el centro de la ciudad y comodo, para pasar unos dias es ideal.
Comment from Hotel Management
09-Feb-2017 by Fernando , Hotel Management
Gracias por elegir el Kensington Park Hotel. Estamos contentos de saber que disfrutó de muchas de nuestras comodidades, incluyendo nuestra ubicación, estamos contentos de que haya disfrutado de su estancia y esperamos volver a verlo en un futuro próximo.
4out of 5
Recommended
for Everyone
by A verified traveller

Very enjoyable

Posted 29-Jan-2017
We enjoyed our stay, the staff was incredibly friendly and helpful.
Comment from Hotel Management
09-Feb-2017 by Fernando , Hotel Management
Thank you for choosing the Kensington Park Hotel. We are glad that you enjoyed your stay, We are happy to hear that our staff was helpful and friendly hope to see you again in the near future.
5out of 5
Recommended
for Couples
by A verified traveller from Mercer Island, WA

Old world charm close to Union Square

Posted 27-Jan-2017
Pros: Old world charm, comfortable and clean, location close to Union Square
Cons: Furniture in the rooms needs a little cosmetic care
Location: It is literally half a block off Union Square, so convenient to everything!
My husband and I have stayed at this hotel more than once. It is a beautiful old space updated with comfortable beds and old but clean furnishings in the rooms. The coffee and sherry in the lobby in the afternoons is a relaxing haven from the bustle of downtown San Francisco, and the Friday afternoon we were there had an excellent keyboardist playing lovely romantic tunes. We were on the seventh floor near the elevator, and we were surprised at the relative quiet. Staff is very helpful and friendly. We will definitely stay there again.
Comment from Hotel Management
11-Feb-2017 by Fernando , Hotel Management
Dear Valued Guest, We are happy to hear that you enjoyed many of our amenities, including our location, We are pleased to hear that you enjoyed our staff, Thank you for sharing your experience we value your time.
3out of 5
by A verified traveller

Posted 20-Jan-2017
It did not live up to what all the reviews and pictures showed it to be, won't be staying here again.
Comment from Hotel Management
11-Feb-2017 by Fernando , Hotel Management
Greetings We are very sorry to hear about your disappointing stay here. We will be updating the hotel this year so we hope you will give us another chance should your plans once again includes San Francisco. Again, thank you for your feedback.