Ratings based on 1,799 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-May-2018
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 17-May-2018
3 out of 5
by A verified traveller

Posted 15-May-2018
Definitely showing it's age. Rust in the bathtub, walls are paper thin. Cramped room, but they're definitely trying.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-May-2018
Great spot very clean staff friendly Staff helpful Tea and. Coffee good idea need some cookies
5 out of 5
Recommended
for Everyone
by A verified traveller

Cool hotel

Posted 10-May-2018
I think this is a really cool hotel. It is in a historic building with lots of ambience. There is an Elks lodge and a theater in the building as well. It is really close to Union square. The staff was excellent. Great value in an expensive market. Would definitely stay again.
3 out of 5
by A verified traveller from Delray Beach

Posted 10-May-2018
Old hotel needs renovation doesn’t look the pictures
3 out of 5
by A verified traveller from Rarely go to S.F.

Posted 09-May-2018
No cable on TV, supposed to be. $3.50 for a small bottle of water. Should be free in a hotel this costly. Nothing special, just a room.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 08-May-2018
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-May-2018
Nicely maintained hotel in a unique, older building. Very comfortable bed and up-to-date room. The unique layout of the hotel, as well as the fact that it shares a building with the San Francisco Playhouse and Elks Lodge added to the character of the place. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Charming

Posted 30-Apr-2018
Charming hotel close to Union Square. Loved the little touches like tea & sherry in the afternoon.