Ratings based on 1,245 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
71% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 22-Aug-2016
War toll und super Lage, Zimmer sehr sauber aber ohne Tageslicht. Personal war freundlich. Kaution wird erst nach 3 Tagen wieder überwiesen.
4out of 5
by A verified traveller from Los Angeles

Easy walk to the Bart!

Posted 15-Jul-2016
Pros: Proximity to BART and Muni.
Cons: There's an old smell, but I'm assuming that's hard to get rid of in old buildings
Location: Found a great affordable modern Vietnamese restaurant called Tin that is .5 miles away. Delicious!
It was simple and near my work which is off Embarcadaro. Perfect for a business trip. Staff was friendly and quick. Proactively noted that there was no breakfast. Had issues getting on to the wifi, but I didn't try hard enough to trouble shoot.
5out of 5
by A verified traveller from A

Good experience

Posted 26-Jun-2016
Nice hotel, good area, very nice people, the room had everything it needed.
3out of 5
by A verified traveller

Good for business trips

Posted 13-Jun-2016
I really LIKED that the toilets had a grey water recycle system to wash your hands and use the hand wash water for the next flush. The hotel was fine, but was a little bland. The room was a good size and the amenities were pretty much as advertised. The whole place could have been a bit cleaner, but it wasn't too bad overall.
3out of 5
by Chelsea

This traveller left a rating score only Posted 26-May-2016 on Hotels
3out of 5
by Hans Rudolf from Schweiz

Posted 24-May-2016 on Hotels
2out of 5
by Martin from Buenos Aires, Argentina

Tiene muchas cosas para mejorar

Posted 23-May-2016 on Hotels
El hotel dejo bastante que desear, solo habia 2 enchufes (no alcanzan), el secador de pelo no tenia nada de potencia, No habia mantas adicionales o si quiera un acolchado grueso y hacia 10° en la ciudad. 2 dias seguidos nos dejaron basura en el medio de la habitacion porque SE LA OLVIDAVAN en el piso!!!, La zona en la que se encuentra el hotel es en SOMA(south of Market st) que de dia no pasa nada pero despues de las 6pm da miedo!! mucho homeless y gente pasada de falopa. Los ultimos 2 dias se les rompio el wifi, asique tampoco contamos casi con wifi. El estacionamiento te cobran 35usd por noche!, pero si se busca lugar en la calle encontras. Para encontrar lugares para comer bien o tomar un cafe tenes que caminar bastante. Lo mejor fue que no te cobraban por recibirte los paquetes que mandes anticipados por amazon o ebay, y lo unico que puedo considerar bueno es que es bastante moderno al lado de lo que ofrecen los otros por el mismo precio.
4out of 5
by Caroline from California

Ok but probably won't stay again

Posted 23-May-2016 on Hotels
It's an ok hotel for the neighborhood. We've stayed there before because of the location and the parking. It's convenient for our work but certainly not fancy. This time, the only room left was with twin beds and that was really uncomfortable. Also the price this time was quite high so for that rate we should have stayed somewhere else and take a uber to move around. We checked in at 9:30 pm without problem but two of our colleagues arrived at 11pm, they had prepaid their rooms, yet they were told that the hotel was full and had to find another hotel. That does not make me confident in booking a room in this hotel in the future.
3out of 5
by A verified traveller

For the price it's the best in town.

Posted 22-May-2016
Pros: Room size and convenience. Very clean, great shower.
Cons: No fridge or coffee, tea facilities. Beds very hard.
Location: Shops, sightseeing and Pier Markets.
Good location close to Airport, Market St & Pier 39 shops.
4out of 5
by gregory from Denver

Cheap and reasonable for a conference

Posted 20-May-2016 on Hotels
I was attending a conference at the Moscone Center and this hotel was cheap and close. I was attending by myself and had work to do so isolation was what I was after. This room was perfect for that, not noisy at all, they left my Do Not Disturb in place for 5 nights with no hassle and the wireless was a good speed. There was no desk which could have been annoying but the small table and chair worked for me. The TV was small and you couldn't adjust the aspect ratio but that's very much minor. Coffee was there in the morning the water was instantly hot in the shower and everything that I needed was there and clean. Really, nice and cheap (for San Francisco). The neighborhood left a little to be desired because it's several blocks walk, lots of people living a very hard life but everyone pretty much leaves everyone else alone, just do your own thing. There's food nearby but I opted for a few blocks down the road most times.