Ratings based on 1,434 Verified Reviews

3.5 out of 5
71% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia-verified reviews
2 out of 5
by a verified traveller

Posted 26-May-2018
This hotel is God awful, even for the price. It has two distinct rooming areas, a tower and a courtyard. The tower smells like a combination of a wet dog and an unwashed ashtray. It's gross. There is a lot of moisture in the air (with water stains on the ceiling and walls in our room), the rooms aren't air conditioned, and the mattresses are like anvils. The rooms in the courtyard area at least have air conditioning and so the air isn't as bad either, though the rest remains true.
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 22-May-2018
4 out of 5
by a verified traveller from California

The Good Hotel... is only good for the low price!

Posted 14-May-2018
Extremely small room, very cozy to be comfortable. Room needs a good cleaning, lots of dust within the headboards, dirt on wall. Stuffy and heat (possibly from water pipes) along the wall keeps the room quite warm. Room was not clean, requested service and the lady front desk was not hospitable. She insisted the room was cleaned according to her records and called our room to argue her point. The maid brought fresh towels and stated that she was unable to get to our room, very busy day. Overall, somewhat quiet, close access to popular locations.
3 out of 5
by a verified traveller

Posted 12-May-2018
The maid service was very shotty and many times the room wasn't fully cleaned or the toiletries restocked and we had to constantly ask for additional sundries.
4 out of 5
Recommended
for Everyone
by a verified traveller

Easy to find, well-maintained

Posted 23-Apr-2018
Pleasant staff. Room was nicely maintained. Slept pretty well even though the bed was a bit more firm than I am used to. There was some road noise and construction in the morning. I checked in late but it was fast and there were still parking spots available for $39 on-site. I checked out early but was able to leave my car while I walked to brunch since they did not offer breakfast. Overall, I had a very good experience.
4 out of 5
Recommended
for Everyone
by a verified traveller from mtl

Very central location

Posted 06-Apr-2018
Pros: location
Cons: microwave or small fridge
Location: city hall, union square, shopping, restaurants
The hotel is central. 1 block away from civic station, close to city hall. Only problem there's a lot of homeless around civic station which make you feel uneasy if you want to go out at night.
5 out of 5
Recommended
for Everyone
by a verified traveller from san francisco ca

Comfortable

Posted 01-Apr-2018
Love this hotel but you need new or more comfortable chairs in the room
3 out of 5
Recommended
for Everyone
by a verified traveller from Los Angeles

The name says it all.

Posted 30-Mar-2018
It’s a good hotel. It’s not great, it’s not terrible. It’s centrally located, relatively quiet (given the neighborhood), and clean. The bed could’ve been more comfortable, and I would’ve liked AC given the moderate heat wave, but all around, it was a good stay at the Good Hotel.
5 out of 5
Recommended
for Personal Event
by a verified traveller

Posted 20-Mar-2018 on Hotels
Comment from Hotel Management
20-Mar-2018 by Jasmine B., Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by a verified traveller from Arizona

Exactly what you need, not want.

Posted 15-Mar-2018
I really have no negative feelings about this place. In favt, we would stay here again! My only gripe is that the double bed was a bit stiff, but we had just vacationed in Mexico and honestly the bed softness was compariable to a 5 star resort their 😅. Aside from that, this hotel has everything you need! There’s no frills, a bed, a safe, a little bathroom. But what we loved most was the location and price. You are really immersed in what I believe san fran really looks like. And so close to all modes of transportation. We even took the bus to the airport. Sure there’s plenty of homeless people, but they won’t bother you. We were also able to walk to really close and extremely delicious restaurants:) Minus one star for comfort, but overall this was a “Good” hotel!