Ratings based on 1,236 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
71% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Los Angeles

Easy walk to the Bart!

Posted 15-Jul-2016
Pros: Proximity to BART and Muni.
Cons: There's an old smell, but I'm assuming that's hard to get rid of in old buildings
Location: Found a great affordable modern Vietnamese restaurant called Tin that is .5 miles away. Delicious!
It was simple and near my work which is off Embarcadaro. Perfect for a business trip. Staff was friendly and quick. Proactively noted that there was no breakfast. Had issues getting on to the wifi, but I didn't try hard enough to trouble shoot.
5out of 5
by A verified traveller from A

Good experience

Posted 26-Jun-2016
Nice hotel, good area, very nice people, the room had everything it needed.
3out of 5
by A verified traveller

Good for business trips

Posted 13-Jun-2016
I really LIKED that the toilets had a grey water recycle system to wash your hands and use the hand wash water for the next flush. The hotel was fine, but was a little bland. The room was a good size and the amenities were pretty much as advertised. The whole place could have been a bit cleaner, but it wasn't too bad overall.
3out of 5
by A verified traveller

For the price it's the best in town.

Posted 22-May-2016
Pros: Room size and convenience. Very clean, great shower.
Cons: No fridge or coffee, tea facilities. Beds very hard.
Location: Shops, sightseeing and Pier Markets.
Good location close to Airport, Market St & Pier 39 shops.
4out of 5
by A verified traveller from New England

nice hotel in downtown and close to BART

Posted 12-May-2016
my room is quite; there is water saving toilet; price is good.
3out of 5
by A verified traveller

Posted 02-May-2016
Pros: Die Lage ist gut und der Preis ist für San Francisco sehr niedrig. Wer morgens früh dran ist kann eines der vier Hotel-Fahrräder gratis ausleihen.
Cons: Im Zimmer roch es sehr unangenehm nach Räucherstäbchen. Der Innenhof ist voller Müll, der direkt vor unserem Fenster lag.
Location: Ecke Market Street/Mission Street - gute Lage!
Die Lage ist gut und der Preis ist für San Francisco sehr niedrig. Die Zimmer sind ok und auch recht sauber. In unserem Nichtraucher-Zimmer roch es leider während des gesamten Aufenthalts sehr unangenehm, irgendwie nach Räucherstäbchen. Unsere Fenster waren zum Innenhof/Hinterhof ausgerichtet, der leider zugemüllt ist und ungepflegt wirkt. Schön fanden wir, dass das Hotel gratis Fahrräder zur Verfügung stellt (ein Rad mieten kostet ansonsten 25 Dollar am Tag). Wer die Räder mieten will sollte früh aufstehen: Es gibt nur vier Fahrräder und die werden an den ersten vergeben, der sie morgens abholt :)
2out of 5
by Henrick

Way too nosiy for my buck

Posted 26-Apr-2016 on Hotels
The hotel is very clean, fairly priced. The staff is very courteous, but it was on two noisy streets. Except for constant slamming doors which I accepted, it being a hotel, there was noise from everywhere. Lots of slamming doors. + a team of Harley riding tourists made so much noise in the courtyard, on their loud bikes. I don't see how that is OK for all other guests to experience that. I will not stay there again.
2out of 5
by A verified traveller

Posted 26-Apr-2016
Rooms lights and fan were on a timer constantly shut off throughout the night. The building next door was so close and loud you open your window and ten ft away were kids playing in there room screaming at 11 at night. Parking was 40$ a night and the lot was so small the lines werent done right my rental car got hit by an opening car door. And toilet had some weird sink on top of it.
1out of 5
by A verified traveller

Posted 14-Apr-2016 on Hotels
I got 3 bites. Very itchy. Its upseting
3out of 5
by A verified traveller

Adequate but lacking

Posted 12-Apr-2016 on Hotels
The hotel is adequate as it has the most basic of necessities but could provide a little bit more to its patrons. Major plus, in the courtyard above the garage, the windows are doubled paned - we didn't hear A thing! I was disappointed to find that they no longer had the free photo both in the lobby as the ad had said. Main complaint is that it was cold in our room and the heater didnt work. We went to the front desk to tell them and they said they would send someone to either fix the heater or bring a portable heater. We also asked for extra pillows. Within 30 min. Our pillows arrived but no word on the heater. We stayed up another hour until midnight and they never showed. We were so tired we just snuggled and fell asleep. Although the hotel is close to the theaters, the neighborhood leaves much to be desired. Overall the hotel was sufficient, quaint and provided rest after a late show.