Ratings based on 1,312 Verified Reviews

3.5 out of 5
73% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Posted 15-May-2017
This is a great hotel. Things we liked about it are their friendly staffs, the location is close almost anything and they are pet friendly. I just hope they provide a bowl for pets to drink and it when pets are being accommodated, too.
4 out of 5
Recommended
for Students
by A verified traveller

Posted 03-May-2017
Pros: They did well w what they were working with. Clean, cute, well decorated.
Cons: The little details. The rooms would do well with a dock for music. and maybe some lite breakfast option like pastries & oatmeal & coffee in the office
My partner and I rolled into SF in the late evening after driving up from Santa Barbara. The hotel was super cute, especially for the area. It was clean, minimal, but did charming job with itself. The checkin process was quick and easy and we were in out room snoozing in no time.
5 out of 5
Recommended
for Everyone
by A verified traveller from newcastle Australia

Great hotel, close to everything

Posted 02-May-2017
Great hotel to stay at, close to everything, friendly staff and clean rooms
3 out of 5
Recommended
for Everyone
by A verified traveller from Phoenix, AZ

The hotel has a good price

Posted 17-Apr-2017
Pros: The location and the reasonable price for San Francisco. I would like to thank the lady on the front desk Ashley Morris (3-11 p.m shift)
Cons: Make sure that all the windows can be locked and have a small fridge and maybe a small microwave
I wanted to spend some days in San Francisco and i was looking for a reasonable prices hotels, i wanted to stay at other two hotels but could't find a room for the dates i was visiting. The hotel is in a good location comparing to the price but there are things that they need to improve: 1. one of the two windows couldn't be locked (it's important to lock your windows for safety reasons). 2. They wont clean your room unless you confirm it with the front desk. 3. They didn't have a small fridge, or a small microwave.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Apr-2017
Pros: I liked the simpleness of the hotel. This is not some huge Hilton experience, but a quality and well priced hotel.
Location: It is conveniently located in the center of the city and there are plenty of places to go and see such as China Town.
We went here after moving from an awful hotel in the area. The Good Hotel was a wonderful change. The staff was friendly and the rooms clean and quaint. I would recommend this place to anyone going to San Francisco that doesn't want to break the bank to stay in the center.
1 out of 5
by A verified traveller

misleading photos

Posted 07-Apr-2017
don't believe in the photos. The facility is very poor in this hotel and we didn't get a single good sleep during our four nights stay.
2 out of 5
by A verified traveller

Quaint

Posted 22-Mar-2017
It's a nice hotel that tries to be good for the environment. Because of this there was no air conditioning which is okay except that the fan would turn off in the middle of the night because you weren't moving. Mold was on the windows. The hall had stains. The bed was nice and the location is not terrible during the day at least.
3 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Location for gay night life

Posted 19-Mar-2017
Selected hotel for location to gaynight life. Did not like that our room was in front of parking spaces. Staff was great. Asked for extra pillows and towels without issues. Hotel room did have air conditioning which many do not in this area.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome place. Definitely recommend to anyone!

Posted 11-Feb-2017
Receptionist was super nice. Helped us with settling in well. Rooms are very clean. Neighborhood has couple of homeless people but that really wasn't any problem. Very friendly staff. Nice hotel!!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jan-2017
Pros: Convenient locations.
Cons: Carpets.
It would have been good to at least have been informed that we could breakfast across the street.