Title: Hotel Jardines del Carmen Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2215088&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Jardines del Carmen A tranquil garden sanctuary with rooftop views offers the perfect home base, while helpful staff connect travelers with nearby tours and local experiences ## Photo gallery for Hotel Jardines del Carmen ![Smart TV - Hotel Jardines del Carmen (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/dc6efb59.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Jardines del Carmen (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/e8c307a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment, Multiple Beds | Iron/ironing board, free cots/infant beds, travel cot, free WiFi - Hotel Jardines del Carmen (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/57705496.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment, 1 King Bed | Terrace/patio - Hotel Jardines del Carmen (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/e626ba07.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Jardines del Carmen (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/8f303466.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Jardines del Carmen provides a peaceful garden retreat and a rooftop terrace with scenic views. Travelers appreciate the practical amenities—WiFi, laundry facilities, 24-hour front desk service, and luggage storage—along with the notably helpful staff who enhance the stay. ## Reviews 7.4 Good ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Laundry room - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Mar 6 - Mar 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 7 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Apartment, Multiple Beds ![Standard Apartment, Multiple Beds | Private kitchen](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/91e9f4c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Multiple Beds ### Highlights Patio Free cots/infant beds Dining table Smart TV Down duvet 2 bedrooms Private bathroom Cable channels - City view - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Standard Apartment, 1 King Bed ![Standard Apartment, 1 King Bed | Iron/ironing board, free cots/infant beds, travel cot, free WiFi](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/73aeb9e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 King Bed ### Highlights Patio Free cots/infant beds Dining table Smart TV Down duvet Separate bedroom Private bathroom Cable channels - City view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | Iron/ironing board, free cots/infant beds, travel cot, free WiFi](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/90bff81d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Patio Free cots/infant beds Smart TV Down duvet Separate bedroom Private bathroom Cable channels Daily housekeeping - Garden view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room, 2 Double Beds ![Deluxe Double Room, 2 Double Beds | Iron/ironing board, free cots/infant beds, travel cot, free WiFi](https://images.trvl-media.com/lodging/3000000/2220000/2215100/2215088/d1665a34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Double Beds ### Highlights Patio Free cots/infant beds Smart TV Down duvet Separate bedroom Private bathroom Cable channels Daily housekeeping - City view - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Hotel-Jardines-Del-Carmen.h2215088.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Hotel-Jardines-Del-Carmen.h2215088.Hotel-Information) ## About the area Located in San Cristóbal de las Casas, Hotel Jardines del Carmen is in the city centre. Museo de San Cristóbal and Mesoamerican Museum of Jade are cultural highlights, and some of the area's attractions include Centro Cultural de los Altos and Arco de El Carmen & Centro Cultural El Carmen. [Visit our San Cristóbal de las Casas travel guide](https://www.expedia.co.uk/San-Cristobal-De-Las-Casas.dx182182) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.73266%2C-92.63972&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rMAEi43OuS-ev9a22jLb7JFiwdw=) Av. Ignacio Allende No. 22, San Cristóbal de las Casas, CHIS, 29250 ### What's nearby - ![Arches of Carmen featuring heritage elements](https://images.trvl-media.com/place/6274124/af9a4cb4-942e-4b38-99b4-294bcd8fafaa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arches of Carmen 3 min walk \- 0.2 miles - ![Handicrafts Market which includes markets and interior views](https://images.trvl-media.com/place/6274139/97f631e8-72f7-429c-a6e0-ae138091dd6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santo Domingo Handicraft Market 7 min walk \- 0.4 miles - ![Plaza 31 de Marzo featuring heritage elements and a church or cathedral as well as a small group of people](https://images.trvl-media.com/place/553248621532977293/9cf6c44f-3ce5-49d5-aa59-0f78c1468ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza 31 de Marzo 7 min walk \- 0.4 miles - ![Mesoamerican Museum of Jade](https://images.trvl-media.com/place/6274151/0998170e-76a3-44b5-b7e8-e217e1e8db92.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mesoamerican Museum of Jade 8 min walk \- 0.5 miles - ![San Cristobal de las Casas Cathedral showing heritage architecture and night scenes](https://images.trvl-media.com/place/6234046/5bf7fb69-ba5b-4c82-8295-6d40ed090cdb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Cristóbal de las Casas Cathedral 8 min walk \- 0.5 miles ### Getting around - Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) 66 min drive ### Restaurants - Faro Burger 4 min walk - Taqueria El Charrito 5 min walk - Sol & Luna Blvd. 4 min walk - El meson del Taco 2 min walk - Taqueria Los Mixes 4 min walk ## About this property ### Hotel Jardines del Carmen Hotel in the city centre A rooftop terrace, a garden and laundry facilities are just a few of the amenities provided at Hotel Jardines del Carmen. Guests can connect to free in-room WiFi. Other perks include: - Free self-parking - A 24-hour front desk, a porter/bellboy and luggage storage - Tour/ticket information and a front desk safe Room features All guest rooms at Hotel Jardines del Carmen include amenities, such as free WiFi. Other conveniences in all rooms include: - Free infant beds and travel cots - Bathrooms with showers and free toiletries - Smart TVs with cable channels - Wardrobes/cupboards, patios and daily housekeeping ## Similar properties ![Garden](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881030/61fa399d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Casa de Mama Barrio de La Merced - Pool - Free Wi-Fi - Restaurant - Breakfast available 9.0 Wonderful 524 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=1881030&PinnedHotelID=1881030&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/97000000/96430000/96425100/96425091/3cde56fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mukul Na San Cristóbal de las Casas - Parking included - Free Wi-Fi - Restaurant - Bar 9.4 Exceptional 222 reviews £29 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=96425091&PinnedHotelID=96425091&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/18000000/17750000/17749300/17749230/2546bb13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palace Inn SCLC Zona Centro - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 403 reviews £38 includes taxes & fees 7 Mar - 8 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=17749230&PinnedHotelID=17749230&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191743/073b0b45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Don Juan San Cristóbal de las Casas - Parking included - Free Wi-Fi - Restaurant - Business services 8.8 Excellent 476 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=2191743&PinnedHotelID=2191743&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/10000000/9830000/9822600/9822581/af5b39b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mision Colonial San Cristobal Barrio de La Merced - Parking included - Free Wi-Fi - Restaurant - Games room 8.6 Excellent 69 reviews £23 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=9822581&PinnedHotelID=9822581&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/103000000/102190000/102186200/102186134/6d26f34a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL VINAHEL Zona Centro - Free Wi-Fi - Restaurant - Bar - Housekeeping 8.8 Excellent 82 reviews £21 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=102186134&PinnedHotelID=102186134&HadPinnedHotel=true®ionId=-1&adults=2) ![21-inch TV with satellite channels](https://images.trvl-media.com/lodging/12000000/11640000/11630300/11630286/1c91b499.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dulce Luna Santa Lucía - Free Wi-Fi - Breakfast available - Housekeeping - 24/7 front desk 7.2 Good 147 reviews £17 includes taxes & fees 13 Mar - 14 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=11630286&PinnedHotelID=11630286&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4230000/4223700/4223643/4166f627.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mansión de los Ángeles Zona Centro - Free Wi-Fi - Restaurant - Breakfast available - Parking available 8.6 Excellent 169 reviews £40 includes taxes & fees 7 Mar - 8 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=4223643&PinnedHotelID=4223643&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/17000000/16900000/16899900/16899861/d186b14c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tepeyac Barrio de Guadalupe - Free Wi-Fi - Restaurant - Breakfast available - Laundry room 9.0 Wonderful 148 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=16899861&PinnedHotelID=16899861&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/23000000/22190000/22188000/22187984/656a800d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cielo y Selva, San Cristobal de las Casas Barrio de Guadalupe - Breakfast included - Pet-friendly - Free Wi-Fi - Room service 8.6 Excellent 122 reviews £36 includes taxes & fees 7 Mar - 8 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=22187984&PinnedHotelID=22187984&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=2215088&PinnedHotelID=2215088&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2215088,1881030,96425091,17749230,2191743) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Family friendly - In-room cot - Laundry facilities - Travel cot ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Rooftop terrace ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - Smart TV with cable channels ### Food and drink - Limited room service ### More - Access via exterior corridors - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 1 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 150 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: MXN 150 per pet (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Jardines Carmen San Cristobal de las Casas Hotel Jardines del Carmen San Cristobal de las Casas Jardines del Carmen Jardines del Carmen San Cristobal de las Casas Hotel Jardines Carmen Jardines Carmen San Cristobal de las Casas Hotel Andador Jardines Jardines Del Carmen Hotel Jardines del Carmen Hotel Hotel Jardines del Carmen San Cristóbal de las Casas Hotel Jardines del Carmen Hotel San Cristóbal de las Casas ## Frequently asked questions ### Is Hotel Jardines del Carmen pet-friendly? ### How much is parking at Hotel Jardines del Carmen? ### What time is check-in at Hotel Jardines del Carmen? ### What time is check-out at Hotel Jardines del Carmen? ### Where is Hotel Jardines del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Jardines del Carmen Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.4 Location ### 7.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 18 8 - Good 27 6 - Okay 17 4 - Poor 9 2 - Terrible 3 ## Reviews ### 8/10 Good #### jonathan 5 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities This place was off the historic center, I enjoy the stay in the 2 bed apartment. To get to, it requires a narrow side walk walk. They offer a few parking spots but can be challenging to access if traffic is heavy. After 10pm, they lock the property and you have to hit a buzzer to get in. I was not informed about this so I thought I was locked out for the night until I saw a buzzer above head level. I had a good stay. ##### jonathan Stayed 1 night in Apr 2025 ### 4/10 Poor #### Gonzalo 26 Oct 2025 Liked: Staff & service Disliked: Room comfort Camas demasiado duras y maltratadas ##### Gonzalo Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Rene 28 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Limpieza y presentacion Muy tranquilo y limpio ##### Rene Stayed 3 nights in Aug 2024 ### 8/10 Good #### Arturo 15 Aug 2024 Liked: Cleanliness, property conditions & facilities, room comfort El cuarto muy cómodo pero al quedar cerca de la recepción se oía mucho el timbre en la madrugada y las voces. Además fueron dos veces a pedirnos que reacomodaramos el auto. ##### Arturo Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Thelma 7 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buenas atención, limpio y cómodo.!! Recomendable 👍 ##### Thelma Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Alejandro 21 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Estuvo bien se batalla mucho en el estacionamiento. ##### Alejandro Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Ercilda 8 Aug 2021 Liked: Cleanliness Bom! ##### Ercilda Stayed 1 night in Aug 2021 ### 8/10 Good #### Mario, Tuxtla Gutierrez, Chiapas, Mexico. 9 Jan 2020 Liked: Staff & service, amenities, property conditions & facilities Agradable el trato del personal, llegamos 3 horas antes del check in y nos dejaron entrar anticipadamente sin problema, la habitacion esta bien en general excepto por dos aspectos, solo habia un enchufe electrico, por lo cual solo podiamos cargar uno de los tres celulares y una laptop que llevabamos, y el segundo punto negativo seria que al retirar las sabanas de una de las camas, encontre una enorme y desagradable mancha en el colchon, de ahi en general todo correcto, volveriamos de corregirse este ultimo punto, ya que no es un hotel precisamente economico. 7.5/10 -Bueno- ##### Mario Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveller 28 Oct 2019 Liked: Cleanliness Me gusto el trato del personal de recepcion y lo que no me gusto es que no contaban con buena iluminacion por la noche en el comedor y parte de la entrada principal como tampoco el concepto del desayuno continental solamente ofrecen cafe con pan y manzanas, creo que le falta mucho para cumplir con un desayuno continental ##### Verified traveller Stayed 4 nights in Oct 2019 ### 10/10 Excellent #### KARINA CONCEPCIÓN 23 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bien Estuvo cómodo, lo único fue que no me hicieron llegar mi factura solicitada. El hotel es igual al de la imagen. El personal amable y educado. ##### KARINA CONCEPCIÓN Stayed 1 night in Aug 2019 ### 8/10 Good #### Gwennoline 13 Jun 2019 Liked: Cleanliness, property conditions & facilities, room comfort Bien situé, pas loin du terminal de bus et de la vieille ville. Super literie. Petit dej correct ##### Gwennoline Stayed 2 nights in Jun 2019 ### 6/10 Okay #### Verified traveller 27 Mar 2019 Liked: Cleanliness, property conditions & facilities Las instalaciones del hotel son muy lindas y limpias, la atención en general también fue muy buena, el único inconveniente fue una noche que no hubo agua caliente para bañarme y un desayuno que no me dieron porque bajé a desayunar a las 10.30 y aunque el desayuno era hasta las 11.00 ya se había terminado. ##### Verified traveller Stayed 3 nights in Mar 2019 ### 8/10 Good #### Teko,taba 16 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities El hotel está muy bien es grande y las habitaciones confortables. No leímos bien el tipo de desayuno ups. ##### Teko,taba Stayed 2 nights in Mar 2019 ### 6/10 Okay #### Ross 4 Feb 2019 Liked: Cleanliness Disliked: Staff & service Ofrece desayuno continental pero la señorita, comenta que por el momento no tiene servicio, solo fue café y pan el desayuno la habitación que nos tocó está cerca de la recepción y se escucha demasiado ruido y el estacionamiento es limitado, no hay personal ##### Ross Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Manuel 13 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BUENA OPCIÓN personal atento y agradable, el hotel tiene mucho estilo, es muy cómodo y el precio es razonable, teniendo en cuenta su calidad y ubicación ##### Manuel Stayed 1 night in Sep 2018 ### 10/10 Excellent #### JOAQUIN, CDMX 30 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena ubicación e instalaciones!!!! El hotel se encuentra a unos pasos del centro histórico, por lo que su ubicación es inmejorable. El hotel en general tiene un agradable y bonito diseño, la zona es muy tranquila, lo recomiendo. ##### JOAQUIN Stayed 1 night in Aug 2018 ### 4/10 Poor #### Luis, Guatemala 29 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Cozy n Cold Cold weather and no hot water. By the time we had warm water it was checkout time. Continental breakfast consisted of small sweet bread, coffee,tea and ripe bananas, a few apples. ##### Luis Stayed 1 night in Dec 2017 ### 4/10 Poor #### Elisabeth, Australia 24 Nov 2017 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Nice staff, noisy place Staff were very nice to me each time I pointed out there was no hot water in the shower, and I was the only guest that week. Amazingly, it took until my last morning for the hot water to work properly. They did issue me with a refund. ##### Elisabeth Stayed 5 nights in Nov 2017 ### 8/10 Good #### Bryce 20 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Jardines No heat. ##### Bryce Stayed 2 nights in Nov 2017 ### 10/10 Excellent #### MATY, VERACRUZ 18 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### EXCELENTE MUY BUENO Y CERCA DEL CENTRO CAMINDO LLEGAS A TODOS LADOS, RICOS RESTAURANTES. ##### MATY ### 6/10 Okay #### Verified traveller 2 May 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### no agradable no esta muy agradable personal no muy atento las habitaciones no están muy cómodas pésima señal de celulares ##### Verified traveller ### 4/10 Poor #### José Gabriel, Tabasco 21 May 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Pésimo servicio ##### José Gabriel ### 8/10 Good #### Jorge , Tabasco 27 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good price, excellent staff, great location. Good price, excellent staff, great location. very good attention , the days we were there , were fine. Great attention of the team hotel . ##### Jorge ### 4/10 Poor #### FRANK, Guatemala 26 Mar 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pesimo hotel,no lo recomiendo Nos fue muy mal,comenzando por el precio que les pagamos anticipado,la tarifa del hotel es 50% menos de lo que ustedes nos cobraron,.anticipadamente,NOS DEVOLOVERAN EL DINERO DE$ MAS PAGADO?, para acabarnos, nos dieron las habitaciones al pie de la caldera de lavado de ropa, con un gran ruido,a las 8am y la apagaron a las 5 pm, los niños desesperados,no pudieron descansar.En la mañana no había agua caliente,.NO había desayuno no habia gerente, para reclamarle,en fin muy descuidado el hotel, ##### FRANK ### 6/10 Okay #### Tim, Exmouth 13 Mar 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### San Cristobal Chiapas!! Vheap hotel locatef in the centre of San Cristobal with parking Great for sightseeing but was very old and basic We only returned to the hotel at 11pm in the night so was ok for us ##### Tim ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > - [Chan-Kah Resort Village](https://www.expedia.co.uk/Palenque-Hotels-Chan-Kah-Resort-Village-Convention-Center-Maya-Spa.h5034229.Hotel-Information) > - [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > - [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > - [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > - [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > - [The Fives Oceanfront Riviera Maya - All Inclusive Optional](https://www.expedia.co.uk/Cancun-Hotels-The-Fives-Oceanfront-All-Senses-Inclusive.h48885098.Hotel-Information) > - [Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Family-Selection-At-Grand-Palladium-Kantenah-Resort-Spa.h95893460.Hotel-Information) > - [Grand Velas Los Cabos - All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Grand-Velas-Los-Cabos-All-Inclusive.h15407425.Hotel-Information) > - [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > - [Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Catalonia-Costa-Mujeres-All-Suites-Spa.h39132531.Hotel-Information) > - [Hotel Puerto Holbox Beach Front](https://www.expedia.co.uk/Isla-Holbox-Hotels-Hotel-Puerto-Holbox.h4720778.Hotel-Information) > - [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > - [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > - [Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Adult-Scene-Cancun.h38656023.Hotel-Information) > - [Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Margaritaville-Island-Reserve-Riviera-Maya.h78784531.Hotel-Information) > - [Las Ventanas al Paraiso, A Rosewood Resort](https://www.expedia.co.uk/Los-Cabos-Hotels-Las-Ventanas-Al-Paraiso.h41895.Hotel-Information) > - [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > - [Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated](https://www.expedia.co.uk/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) > - [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information) > - [Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information) > - [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > - [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > - [Hard Rock Hotel Los Cabos All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Hard-Rock-Hotel-Los-Cabos-All-Inclusive.h34183472.Hotel-Information) > - [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > - [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) ---