Title: Chan-Kah Resort Village Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Chan-Kah Resort Village Travelers sip cocktails by the poolside bar and enjoy international cuisine in a garden setting where tropical relaxation meets adventure opportunities ## Photo gallery for Chan-Kah Resort Village ![Outdoor pool, pool cabanas (surcharge), pool umbrellas - Chan-Kah Resort Village (Palenque)](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/28ce6665.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Villa Junior Doble | 1 bedroom, premium bedding, in-room safe, soundproofing - Chan-Kah Resort Village (Palenque)](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/a604a5b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Chan-Kah Resort Village (Palenque)](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/6860f4e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Chan-Kah Resort Village (Palenque)](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/5e9bf92c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Villa Junior Doble | Terrace/patio - Chan-Kah Resort Village (Palenque)](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/83e2ea71.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Chan-Kah Resort Village combines sunshine and garden surroundings for a peaceful getaway. Guests enjoy international dishes at Lum restaurant and rejuvenating spa treatments. The outdoor pool, playground and arcade/game room provide entertainment options for families. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £75 includes taxes & fees 15 Feb - 16 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Villa Junior Doble ![Villa Junior Doble | 1 bedroom, premium bedding, in-room safe, soundproofing](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/a604a5b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Junior Doble 9.6 Exceptional 13 reviews ### Highlights Garden Balcony or patio Soundproofed Air conditioning Connecting rooms available Flat-screen TV Premium bedding Ceiling fan - Garden view - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Villa Junior King ![Villa Junior King | Terrace/patio](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/7dcc305d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Junior King 9.0 Wonderful 2 reviews ### Highlights Garden Balcony or patio Soundproofed Air conditioning Connecting rooms available Flat-screen TV Premium bedding Ceiling fan - Garden view - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalenque-Hotels-Chan-Kah-Resort-Village-Convention-Center-Maya-Spa.h5034229.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalenque-Hotels-Chan-Kah-Resort-Village-Convention-Center-Maya-Spa.h5034229.Hotel-Information) ## About the area Palenque is home to Chan-Kah Resort Village. Palenque Archaeological Zone is a local landmark, and the area's natural beauty can be seen at Palenque National Park and Misol-Ha Waterfalls. [Visit our Palenque travel guide](https://www.expedia.co.uk/Palenque.dx9463) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.49309%2C-92.01790&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OTlqkNku3naYWbbcBJr7H8k7iU4=) KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960 ### What's nearby - ![Aluxes Eco Park featuring interior views, zoo animals and outdoor art](https://images.trvl-media.com/place/6274174/e8c29992-9b5c-459d-a36a-219bae82973e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aluxes Eco Park 18 min walk \- 1.0 mile - ![Ruins in Palenque.](https://images.trvl-media.com/place/9463/ab6740fb-f6df-447e-84fd-5dd5b1c3ef5c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palenque National Park 4 min drive \- 0.9 miles - ![Palenque featuring heritage elements and interior views](https://images.trvl-media.com/place/553248635185394610/a74c8833-f15f-49f3-90bd-eeb27dcada44.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Museo de Sitio Palenque 11 min drive \- 2.5 miles - ![Pre-Hispanic City and National Park of Palenque showing heritage architecture](https://images.trvl-media.com/place/6113666/cd91fb30-52f3-4c19-ad57-53e0bf8ac922.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palenque Archaeological Zone 13 min drive \- 3.2 miles - El Panchán 10 min drive \- 3.0 miles ### Getting around - Palenque, Chiapas (PQM-Palenque Intl.) 17 min drive ### Restaurants - Café Fuga 4 min drive - pizzas exprés 6 min drive - Monte Verde Trattoria Pizzeria Italiana 5 min drive - La foresta 12 min walk - Ciudad Real 7 min drive ## About this property ### Chan-Kah Resort Village Property highlights 2 poolside bars, a terrace and a garden are just a few of the amenities provided at Chan-Kah Resort Village. Treat yourself to a massage, a facial or a body scrub at the on-site spa. The on-site restaurant, Lum, features international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a bar. Other perks include: - An outdoor pool and a children's pool, along with cabanas and pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), express check-in and a porter/bellboy - Tour/ticket information, a reception hall and a ballroom Room features All 80 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches such as free Internet and air conditioning. More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and cots/infant beds (surcharge) - Bathrooms with rainfall showers and designer toiletries - Flat-screen TVs with cable channels - Private gardens, ceiling fans and daily housekeeping ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/3000000/2480000/2479900/2479818/c4df78b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Mercedes Palenque Palenque - Pool - Spa - Pet-friendly - Free Wi-Fi 8.8 Excellent 630 reviews £72 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=2479818&PinnedHotelID=2479818&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/116000000/115250000/115247600/115247516/362bb199.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mundo Maya Palenque Palenque - Pool - Spa - Kids’ pool - Parking included 9.6 Exceptional 186 reviews £104 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=115247516&PinnedHotelID=115247516&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/28000000/27580000/27575200/27575115/54710a6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas Adriana Palenque Palenque - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 99 reviews £70 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=27575115&PinnedHotelID=27575115&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/9000000/8700000/8695700/8695673/390f7a19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Piedra de Agua Hotel Boutique Palenque Palenque - Pool - Hot tub - Spa - Pet-friendly 7.8 Good 124 reviews £78 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=8695673&PinnedHotelID=8695673&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/6000000/5270000/5262400/5262325/40a5ee7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Aldea del Halach Huinic Palenque - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 634 reviews £68 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=5262325&PinnedHotelID=5262325&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/8000000/7090000/7083200/7083172/083b8c69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nututun Palenque Palenque - Pool - Hot tub - Spa - Kids’ pool 8.8 Excellent 222 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=7083172&PinnedHotelID=7083172&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch, dinner served; Mexican cuisine, pool views ](https://images.trvl-media.com/lodging/9000000/8090000/8081500/8081452/8208e4ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ciudad Real Palenque Palenque - Pool - Kids’ pool - Water slide - Parking included 8.8 Excellent 595 reviews £60 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=8081452&PinnedHotelID=8081452&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/104000000/103160000/103154500/103154495/w2803h1984x0y0-25306621.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MAYA PALENQUE Palenque - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 210 reviews £64 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=103154495&PinnedHotelID=103154495&HadPinnedHotel=true®ionId=-1&adults=2) ![Gazebo](https://images.trvl-media.com/lodging/1000000/670000/664000/663980/ea712cc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Tulipanes Palenque Palenque - Pool - Spa - Free Wi-Fi - Restaurant 9.0 Wonderful 728 reviews £59 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=663980&PinnedHotelID=663980&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/6000000/5380000/5377300/5377300/393c3079.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kin Balam Cabanas Palenque - Pool - Spa - Parking included - Free Wi-Fi 8.4 Very good 363 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=5377300&PinnedHotelID=5377300&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5034229,2479818,115247516,27575115,8695673) ## Property amenities ### Internet - Available in all rooms: Free wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: MXN 295 to 375 for adults and MXN 265 to 350 for children - 2 poolside bars - A bar/lounge - A restaurant ### Restaurants on site - Lum ### Things to do - Children's pool - Full-service spa - Outdoor pool - Steam room - TV in common areas ### Family friendly - Children's pool - Cot (surcharge) - Laundry facilities - Living room - Outdoor pool - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - Computer station - Conference centre (12 square foot of space) - Meeting room ### Outdoors - Garden - Pool cabanas (surcharge) - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Massage - Mud bath - Spa open select days - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar near toilet - No lift ### More - Ballroom - Designated smoking areas (fines apply) - Mosquito nets - Reception hall ## Room amenities ### Bedroom - Cot (surcharge) - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Connecting rooms available - Laptop-compatible safe - Living room - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 450.0 per night. Cots (infant beds) are available for MXN 450.00 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1500 per person, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 295 to 375 for adults and MXN 265 to 350 for children - Crib (infant bed) fee: MXN 450.00 per night - Rollaway bed fee: MXN 450.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 15 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision ### Property is also known as Chan-Kah Chan-Kah Resort Chan-Kah Resort Village Chan-Kah Resort Village Palenque Chan-Kah Village Chan-Kah Village Palenque Chan Kah Hotel Palenque Chan Kah Hotel Village Chan-Kah Resort Village Hotel Palenque Chan-Kah Resort Village Convention Center Maya Spa Palenque Chan-Kah Resort Village Convention Center Maya Spa Chan-Kah Village Convention Center Maya Spa Palenque Hotel Chan-Kah Resort Village Convention Center & Maya Spa Chan-Kah Resort Village Convention Center & Maya Spa Palenque Chan Kah Resort Village Chan-Kah Village Convention Center Maya Spa ## Frequently asked questions ### Does Chan-Kah Resort Village have a pool? ### How much does it cost to stay at Chan-Kah Resort Village? ### Is Chan-Kah Resort Village pet-friendly? ### How much is parking at Chan-Kah Resort Village? ### What time is check-in at Chan-Kah Resort Village? ### What time is check-out at Chan-Kah Resort Village? ### Where is Chan-Kah Resort Village located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Chan-Kah Resort Village Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 483 8 - Good 250 6 - Okay 73 4 - Poor 22 2 - Terrible 18 ## Reviews ### 8/10 Good #### Stacey 7 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice restaurant ##### Stacey Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Stacey 6 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice pool area ##### Stacey Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Janet 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Our room was surrounded by the beautiful rain forest. In the mornings we heard and saw monkeys in the trees. The room was very clean, the bathroom was spacious, and the shower was nice & hot. Very good air conditioning too. We appreciated the relaxing patio. Staff was very friendly. The pool area was marvelous. ![](https://a.travel-assets.com/ugc/hotel-reviews/fdb00bc3-1576-4963-8dbc-946cc1ec5975-1764991755251.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35194c8a-789c-4583-ade0-08778dfa6aec-1764991755065.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Janet Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Susana 20 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly, clean and beautiful. A little expensive, though. ##### Susana Stayed 1 night in Mar 2025 ### 8/10 Good #### Jaqueline 26 Jan 2025 Liked: Staff & service Disliked: Amenities The pool was nice, rooms are ok but old. ##### Jaqueline Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Diego 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and perfect to visit Palenque. Everything was fine. ##### Diego Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Bibiana 6 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful place to stay This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park. ##### Bibiana Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Maria 12 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love the place because they try to safe the environment ,their food and service was great ##### Maria Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Helen 11 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is an amazing hotel - I always stay here when in Palenque - it is beautiful, great restaurant, nature is around you - we were treated to the sights and sounds of howler monkeys in the trees. It is also very convenient for the ruins. ##### Helen Stayed 3 nights in Jan 2025 ### 8/10 Good #### rosa 3 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoy the stay dislike the Starbucks store The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant. ##### rosa Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Susana 28 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities It is very nice and convenient. Excellent service. Beautiful surroundisngs. Very comfortable. ##### Susana Stayed 1 night in Mar 2025 ### 10/10 Excellent #### NIAN 26 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks. ##### NIAN Stayed 3 nights in Dec 2024 ### 8/10 Good #### David 22 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean. ##### David Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Christian 23 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities The hotel was really nice. Rooms and pool area were amazing. The restaurant was not good, maybe due to low season. Stuff did not speak English and worked very slow. Overpriced and no good quality. The restaurants around are a lot better. ##### Christian Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Maria 14 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome. ##### Maria Stayed 2 nights in Jul 2024 ### 8/10 Good #### Patricia 5 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful resort but restaurant needs attention. We spent 3 nights and Chan-Kah and enjoyed the sites of Palenque and ending the day relaxing around the beautiful pool. My only disappointmennt was the limited menu at the restaurant along with the quality of the food. The lunch menu was the same as the dinner menu and really only had a standard European European selection. In our opinion the restaurant has considerable room for improvement. ##### Patricia Stayed 3 nights in Feb 2024 ### 8/10 Good #### Sophy 15 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely little huts separated from each other, receptionist attention was very friendly, her name was Maria ( joking haha) her real name is Miss Nayalit. The only concern to be aware of is from Maintainance garden people "sneaking" to see whats inside through the back transparent glass. There must be a policy to implement to hotel workers including Security Guard NOT to step in the back of the HUT and specially STOP looking whats inside. There are other ways to go around. Other than that, if you like a quiet environment this is a great option close to ruins with a Superb Swimming Pool and a Starbucks inside (only drinks)! And a great Room Service offering local food :) ##### Sophy ### 10/10 Excellent #### Gregory 17 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay immensely. The rooms in the hot humid jungle are air conditioned and impeccably maintained. The food quality is good enough, lacking in local pride though. There should be more showcasing Mayan ingredients and Mayan cuisine. That’s why everyone goes to this part of the world. To learn the culture. Likewise, music played should be local music, not Miley Cyrus, liver her though I do. Play Mexican music . Chiapas music. Mayan music. Pool is warm to hot but clean. Grounds are stunning and exceptionally well maintained. Staff and service excellent. Howler monkeys chant at dawn and dusk. The blues are clearly older than we think. ##### Gregory Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Rikko 29 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was clean, the staff was capable and efficient, the place was located on a beautiful ground, and the shower had plenty of hot water. The only thing was that no glass was provided. ##### Rikko Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Victor Elías 21 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Victor Elías Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Elsa Ileana 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente hotel! ##### Elsa Ileana Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Gerardo 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exelente ##### Gerardo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sanam 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great eco-hotel. ##### Sanam Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Xochitl 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super nice 😃👍 ##### Xochitl Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### César 14 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a pretty place to stay ##### César Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - 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