Title: Chan-Kah Resort Village Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Chan-Kah Resort Village Family-friendly hotel with full-service spa and poolside bars ![Terrace/patio](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/b92e2873.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Villa Junior Doble | 1 bedroom, premium bedding, in-room safe, soundproofing](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/bd677872.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/5e9bf92c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/6860f4e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Villa Junior Doble | View from room](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/a2b1ecb7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Chan-Kah Resort Village combines sunshine and garden surroundings for a peaceful getaway. Guests enjoy international dishes at Lum restaurant and rejuvenating spa treatments. The outdoor pool, playground and arcade/game room provide entertainment options for families. VIP Access 8.8 Excellent ## Popular amenities - Spa - Bar - Breakfast available - Pool - Room service - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates # Tonight [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=5034229&PinnedHotelID=5034229&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Villa Junior King | 1 bedroom, premium bedding, in-room safe, soundproofing](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/f9113726.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Junior King 9.0 Wonderful 2 reviews ### Highlights Garden Balcony or patio Soundproofed Air conditioning Connecting rooms available Flat-screen TV Ceiling fan Premium bedding - 1 bedroom - Sleeps 2 - 1 King Bed ![Villa Junior Doble | 1 bedroom, premium bedding, in-room safe, soundproofing](https://images.trvl-media.com/lodging/6000000/5040000/5034300/5034229/bd677872.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Junior Doble 9.6 Exceptional 13 reviews ### Highlights Garden Balcony or patio Soundproofed Air conditioning Connecting rooms available Flat-screen TV Ceiling fan Premium bedding - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalenque-Hotels-Chan-Kah-Resort-Village-Convention-Center-Maya-Spa.h5034229.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalenque-Hotels-Chan-Kah-Resort-Village-Convention-Center-Maya-Spa.h5034229.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.49301%2C-92.01789&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-JzhWHapILfzSojwgafuf_2ezQk=) KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960 #### What's nearby - Aluxes Eco Park - 18 min walk - 1.0 mile - Palenque National Park - 3 min drive - 0.9 miles - Museo de Sitio Palenque - 6 min drive - 2.5 miles - El Panchán - 7 min drive - 3.0 miles - Palenque Archaeological Zone - 8 min drive - 3.2 miles #### Getting around - Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive #### Restaurants - ‪El Panchán - ‬16 min walk - ‪Don Mucho's - ‬16 min walk - ‪La foresta - ‬12 min walk - ‪Café Fuga - ‬4 min drive - ‪Pizzas Exprés - ‬6 min drive ## About this property ### Chan-Kah Resort Village Family-friendly hotel 2 poolside bars, a terrace and a garden are just a few of the amenities provided at Chan-Kah Resort Village. Treat yourself to a facial, a body wrap or a massage at the on-site spa. The on-site restaurant, Lum, features international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a playground and an arcade/games room. Other perks include: - An outdoor pool and a children's pool, along with cabanas and pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), express check-in and luggage storage - 1 meeting room, a reception hall and a TV in reception Room features All 80 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches such as free Internet and air conditioning. More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and cots/infant beds (surcharge) - Bathrooms with rainfall showers and designer toiletries - Flat-screen TVs with cable channels - Private gardens, ceiling fans and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: MXN 295 to 320 for adults and MXN 150 to 200 for children - 2 poolside bars - A bar/lounge - A restaurant ### Restaurants on site - Lum - Ya’x ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Outdoor pool - Playground - Steam room - TV in common areas ### Family friendly - Arcade/game room - Children's pool - Cot (surcharge) - Free children's club - Laundry facilities - Living room - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - Computer station - Conference centre (12 square foot of space) - Meeting room ### Outdoors - Garden - Pool cabanas (surcharge) - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Massage - Mud bath - Spa open select days - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar near toilet - No lift ### More - Ballroom - Designated smoking areas (fines apply) - Mosquito nets - Reception hall ## Room amenities ### Bedroom - Cot (surcharge) - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Connecting rooms available - Laptop-compatible safe - Living room - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 450.0 per night. Cots (infant beds) are available for MXN 450.00 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1500 per person, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 295 to 320 for adults and MXN 150 to 200 for children - Crib (infant bed) fee: MXN 450.00 per night - Rollaway bed fee: MXN 450.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 15 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision ### Property is also known as Chan-Kah Chan-Kah Resort Chan-Kah Resort Village Chan-Kah Resort Village Palenque Chan-Kah Village Chan-Kah Village Palenque Chan Kah Hotel Palenque Chan Kah Hotel Village Chan-Kah Resort Village Hotel Palenque Chan-Kah Resort Village Convention Center Maya Spa Palenque Chan-Kah Resort Village Convention Center Maya Spa Chan-Kah Village Convention Center Maya Spa Palenque Hotel Chan-Kah Resort Village Convention Center & Maya Spa Chan-Kah Resort Village Convention Center & Maya Spa Palenque Chan Kah Resort Village Chan-Kah Village Convention Center Maya Spa ## Frequently asked questions ### Does Chan-Kah Resort Village have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Chan-Kah Resort Village pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Chan-Kah Resort Village? > Self-parking is free at this property. ### What time is check-in at Chan-Kah Resort Village? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Chan-Kah Resort Village? > Checkout is at noon. ### Where is Chan-Kah Resort Village located? > This family-friendly Palenque hotel is within 3 mi (5 km) of Palenque National Park, Museo de Sitio Palenque and Palenque Archaeological Zone. Museo Del Textil and El Panchán are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Chan-Kah Resort Village Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 9.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 462 8 - Good 248 6 - Okay 73 4 - Poor 21 2 - Terrible 17 ### 10/10 Excellent #### Sanam 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great eco-hotel. ##### Sanam Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### César 14 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a pretty place to stay ##### César Stayed 1 night in Aug 2024 ### 10/10 Excellent #### marielen 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### marielen Stayed 2 nights in May 2025 ### 10/10 Excellent #### Susana 20 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly, clean and beautiful. A little expensive, though. ##### Susana Stayed 1 night in Mar 2025 ### 8/10 Good #### rosa 3 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoy the stay dislike the Starbucks store The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant. ##### rosa Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Diego 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and perfect to visit Palenque. Everything was fine. ##### Diego Stayed 1 night in Mar 2025 ### 8/10 Good #### Jaqueline 26 Jan 2025 Liked: Staff & service Disliked: Amenities The pool was nice, rooms are ok but old. ##### Jaqueline Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Susana 28 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities It is very nice and convenient. Excellent service. Beautiful surroundisngs. Very comfortable. ##### Susana Stayed 1 night in Mar 2025 ### 10/10 Excellent #### cesar 2 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### cesar Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Yolanda 12 Jul 2024 Liked: Staff & service, amenities, property conditions & facilities Our experience in Chan- ka was excellent! We loved the surroundings. A beautiful place to stayed and relax ##### Yolanda Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Maria 12 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love the place because they try to safe the environment ,their food and service was great ##### Maria Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Bibiana 6 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful place to stay This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park. ##### Bibiana Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Francisco 21 Feb 2025 Liked: Cleanliness This hotel is actually in the middle of the jungle, the setting is gorgeous but the rooms are a bit too old and the food was not very good. ##### Francisco Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### NIAN 26 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks. ##### NIAN Stayed 3 nights in Dec 2024 ### 8/10 Good #### David 22 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean. ##### David Stayed 3 nights in Dec 2023 ### 8/10 Good #### Jurgis 29 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food should be improved,tasteless and very overpriced! ##### Jurgis Stayed 1 night in Sep 2024 ### 8/10 Good #### Jurgis 29 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Food schould be improved.Very overpriced ad tasteless. ##### Jurgis Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Christian 23 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities The hotel was really nice. Rooms and pool area were amazing. The restaurant was not good, maybe due to low season. Stuff did not speak English and worked very slow. Overpriced and no good quality. The restaurants around are a lot better. ##### Christian Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Maria 14 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome. ##### Maria Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Perla 21 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 000 ##### Perla Stayed 1 night in Oct 2024 ### 4/10 Poor #### Jose 3 Mar 2024 Disliked: Cleanliness, staff & service, property conditions & facilities On my arriving hotel already charge my credit card. I choose pay when I check in ##### Jose Stayed 1 night in Mar 2024 ### 8/10 Good #### Patricia 5 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful resort but restaurant needs attention. We spent 3 nights and Chan-Kah and enjoyed the sites of Palenque and ending the day relaxing around the beautiful pool. My only disappointmennt was the limited menu at the restaurant along with the quality of the food. The lunch menu was the same as the dinner menu and really only had a standard European European selection. In our opinion the restaurant has considerable room for improvement. ##### Patricia Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Jenifer 17 Apr 2024 Liked: Amenities, property conditions & facilities Disliked: Cleanliness Beautiful property however the room had termites right on top of the bed. Also some of the servers were super late with our food( it would take 1hr and a half from when we ordered to get our food) meanwhile most other families got their food in 30 minutes ##### Jenifer Stayed 5 nights in Apr 2024 ### 4/10 Poor #### Mark 27 Jul 2023 Disliked: Cleanliness, property conditions & facilities Room was not clean, stains on the bathroom wall. ##### Mark Stayed 2 nights in Jul 2023 ### 8/10 Good #### Sophy 15 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely little huts separated from each other, receptionist attention was very friendly, her name was Maria ( joking haha) her real name is Miss Nayalit. The only concern to be aware of is from Maintainance garden people "sneaking" to see whats inside through the back transparent glass. There must be a policy to implement to hotel workers including Security Guard NOT to step in the back of the HUT and specially STOP looking whats inside. There are other ways to go around. Other than that, if you like a quiet environment this is a great option close to ruins with a Superb Swimming Pool and a Starbucks inside (only drinks)! And a great Room Service offering local food :) ##### Sophy ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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