Title: Sapa Mountain Resort, Affiliated by Meliá Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6053145&destination=Sa+Pa%2C+Lao+Cai+Province%2C+Vietnam&selected=1367321&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sapa Mountain Resort, Affiliated by Meliá Mountain retreat where travelers can unwind with spa treatments while taking in panoramic views of the surrounding landscape ## Photo gallery for Sapa Mountain Resort, Affiliated by Meliá ![Breakfast, lunch and dinner served - Sapa Mountain Resort, Affiliated by Meliá (Sa Pa)](https://images.trvl-media.com/lodging/2000000/1370000/1367400/1367321/177a1b0a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - Sapa Mountain Resort, Affiliated by Meliá (Sa Pa)](https://images.trvl-media.com/lodging/2000000/1370000/1367400/1367321/a801b7d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout curtains - Sapa Mountain Resort, Affiliated by Meliá (Sa Pa)](https://images.trvl-media.com/lodging/2000000/1370000/1367400/1367321/cbdec209.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Sapa Mountain Resort, Affiliated by Meliá (Sa Pa)](https://images.trvl-media.com/lodging/2000000/1370000/1367400/1367321/1986829d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Sapa Mountain Resort, Affiliated by Meliá (Sa Pa)](https://images.trvl-media.com/lodging/2000000/1370000/1367400/1367321/2e065573.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies BB Sapa Resort & Spa sits high in the mountains, offering guests a peaceful getaway with spectacular vistas. Visitors can lounge on the sunny terrace, book rejuvenating spa treatments, or enjoy active pursuits at the on-site playground and tennis court. ## Reviews 8.8 Excellent ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=1367321&PinnedHotelID=1367321&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=1367321&PinnedHotelID=1367321&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=1367321&PinnedHotelID=1367321&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=1367321&PinnedHotelID=1367321&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1367321&PinnedHotelID=1367321&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1367321&PinnedHotelID=1367321&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1367321&PinnedHotelID=1367321&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1367321&PinnedHotelID=1367321&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Superior Room ![Superior Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1370000/1367400/1367321/1a168e49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.0 Wonderful 4 reviews - Garden view - 1 bedroom - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Deluxe Room ![Deluxe Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1370000/1367400/1367321/61b0cc91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 1 review - Garden view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Executive Suite ![Executive Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1370000/1367400/1367321/e389e1d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Mountain view - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Family Suite ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1370000/1367400/1367321/21c0cf43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - City view - 1 bedroom - Sleeps 4 - 1 Double Bed OR 2 Single Beds ### View all photos for Family Room (4adults + 1chd) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1370000/1367400/1367321/21c0cf43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (4adults + 1chd) - City view - Sleeps 5 - 1 Double Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSa-Pa-Hotels-Victoria-Sapa-Resort-Spa.h1367321.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSa-Pa-Hotels-Victoria-Sapa-Resort-Spa.h1367321.Hotel-Information) ## About the area Located in Sa Pa, Sapa Mountain Resort, Affiliated by Meliá is in the mountains. Cable Car Station Sapa and Silver Waterfall are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sapa Lake and Ham Rong Mountain. [Visit our Sa Pa travel guide](https://www.expedia.co.uk/Sa-Pa.dx6053145) [View more Resorts in Sa Pa](https://www.expedia.co.uk/Sa-Pa-Hotel-Resorts.d6053145-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.33672%2C103.84231&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xltS_jwz4og0mXDOdr59wy-DCs4=) Hoang Dieu Street, Sa Pa, Lao Cai, 10000 ### What's nearby - ![Red Dao women embroider their beautiful handmade textiles in the sun at the Sapa Town Square.](https://images.trvl-media.com/place/6053145/c0b0318a-43da-4af9-8a4e-e50e989a1187.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sa Pa Square 2 min walk \- 0.1 miles - ![Sapa, Vietnam The View down on Sapa Lake. A very nice walk through scenic gardens and trail behind Sapa Church, leading to a nice view of the town. #packsandaplan ](https://images.trvl-media.com/place/6053145/63eff88d-fe65-4f67-9e20-71dbb9503a20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sapa Lake 3 min walk \- 0.2 miles - Sapa Catholic Church 2 min walk \- 0.1 miles - Cable Car Station Sapa 3 min walk \- 0.2 miles - Ham Rong Mountain 7 min walk \- 0.4 miles ### Getting around - Sapa Station 6 min walk ### Restaurants - Cộng Cà Phê 2 min walk - Le Petit Gecko 2 min walk - nhà hàng ô quý hồ 3 min walk - Le Gecko Cafe 4 min walk - mẩy quán 4 min walk ## About this property ### Sapa Mountain Resort, Affiliated by Meliá Upscale family-friendly resort near Sapa Lake At Sapa Mountain Resort, Affiliated by Meliá, you can look forward to a terrace, a garden and a playground. Treat yourself to spa services, such as a body wrap, a body scrub or a facial. The on-site restaurant, Ta Van, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with an arcade/games room and a library. Additional perks include: - Free self-parking - Buffet breakfast (surcharge), an outdoor tennis court and a local area shuttle - A gift shop, a TV in reception and concierge services Room features All 77 rooms feature comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes. Extra amenities include: - Spring water baths, rainfall showers and free toiletries - TVs with premium channels - Balconies, ceiling fans and daily housekeeping ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/117000000/116260000/116252100/116252070/2720e8a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lestar Hotel Sapa Sa Pa - Spa - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 37 reviews £35 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=116252070&PinnedHotelID=116252070&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/38000000/37920000/37919600/37919573/0bc3515c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KK Sapa Hotel Sa Pa - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 365 reviews £44 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=37919573&PinnedHotelID=37919573&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19680000/19674800/19674739/5e019f27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Silk Path Grand Sapa Resort & Spa Sa Pa - Pool - Spa - Kids’ pool - Parking included 9.6 Exceptional 251 reviews £75 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=19674739&PinnedHotelID=19674739&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/93000000/92880000/92870800/92870758/95ef5e57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lady Hill Sapa Resort Sa Pa - Pool - Hot tub - Spa - Free Wi-Fi 9.6 Exceptional 113 reviews £66 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=92870758&PinnedHotelID=92870758&HadPinnedHotel=true®ionId=-1&adults=2) ![Mountain view](https://images.trvl-media.com/lodging/20000000/19570000/19562900/19562852/af6b1010.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pao's Sapa Leisure Hotel Sa Pa - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 124 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=19562852&PinnedHotelID=19562852&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18440000/18433200/18433185/bd8acbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sapa Highland Resort & Spa Sa Pa - Pool - Spa - Kids’ pool - Parking included 8.0 Very good 54 reviews £53 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=18433185&PinnedHotelID=18433185&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden views, open daily](https://images.trvl-media.com/lodging/28000000/27520000/27517100/27517045/d0b82048.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel de la Coupole - MGallery Sa Pa - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 425 reviews £98 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=27517045&PinnedHotelID=27517045&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (VND 150000 per person)](https://images.trvl-media.com/lodging/115000000/114220000/114212900/114212873/e0dbe767.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stella De Boutique Hotel Sa Pa - Spa - Parking included - Free Wi-Fi - Restaurant 9.8 Exceptional 35 reviews £24 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=114212873&PinnedHotelID=114212873&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/17000000/16450000/16443600/16443510/bcd0c5ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sapa Jade Hill Resort & Spa Sa Pa - Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 35 reviews £52 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=16443510&PinnedHotelID=16443510&HadPinnedHotel=true®ionId=-1&adults=2) ![Nightclub](https://images.trvl-media.com/lodging/9000000/8820000/8815600/8815593/6042ef49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sapa Square, Affiliated by Meliá Sa Pa - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 97 reviews £43 includes taxes & fees 17 Apr - 18 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=8815593&PinnedHotelID=8815593&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=1367321&PinnedHotelID=1367321&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1367321,116252070,37919573,19674739,92870758) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking - Area shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children - A bar/lounge - A restaurant ### Restaurants on site - Ta Van ### Things to do - Arcade/game room - Billiards/pool table - Free children's club - Gym - Library - Outdoor tennis court - Playground - TV in common areas ### Family friendly - Arcade/game room - Free babysitting - Free children's club - Laundry facilities - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 97 square feet of conference space - Business centre - Meeting room ### Outdoors - Garden - In the mountains - Terrace ### Spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 1 building - 2 floors - Banquet hall - Built in 1998 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower/bathtub combination - Slippers - Spring water bathtub - Toothbrush and toothpaste - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Ceiling fan - Desk - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 9 February 2026 to 1 July 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 58.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Christmas Eve (24 December) Gala Dinner per adult: USD 79.89 We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children - Rollaway bed fee: USD 58.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Resort Sapa Resort Victoria Sapa Sapa Resort Sapa Victoria Sapa Victoria Resort Victoria Resort Sapa Victoria Sapa Victoria Sapa Resort Sapa Victoria Hotel Victoria Hotel Sapa Victoria Sapa Hotel Sapa Victoria Sapa Resort Sa Pa Victoria Sapa Sa Pa Sa Pa Victoria Sapa Resort & Spa Resort Victoria Sapa Resort & Spa Sa Pa Victoria Sapa Resort Resort Victoria Sapa Resort & Spa Sa Pa Victoria Sapa Resort Victoria Sapa Resort & Spa Victoria Sapa Resort Spa BB Sapa Resort Spa Victoria Sapa Resort Spa BB Sapa Resort & Spa Sa Pa BB Sapa Resort & Spa Resort BB Sapa Resort & Spa Resort Sa Pa ## Frequently asked questions ### Is Sapa Mountain Resort, Affiliated by Meliá pet-friendly? ### How much is parking at Sapa Mountain Resort, Affiliated by Meliá? ### What time is check-in at Sapa Mountain Resort, Affiliated by Meliá? ### What time is check-out at Sapa Mountain Resort, Affiliated by Meliá? ### Where is Sapa Mountain Resort, Affiliated by Meliá located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sapa Mountain Resort, Affiliated by Meliá Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.4 Location ### 9.2 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 68 8 - Good 35 6 - Okay 7 4 - Poor 8 2 - Terrible 1 ## Reviews Verified ### 6/10 Okay #### Emma 21 Dec 2025 Liked: Cleanliness Disliked: Staff & service, room comfort Booked into a double only to be told on arrival that only a twin was available. Walls of room we're very thin and there was a lot of noise keeping us awake through the night. Should have known this would be a problem when I saw he hotel's standard issue earplugs in the bedside table. Breakfast was good with food variety and hotel room was clean. ##### Emma Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Geoffrey 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel.in SaPa This hotel possibly the best in SaPa. Friendly, English speaking staff, excellent service, great layout of hotel with very comfortable rooms can control the temperature. Great hotel breakfast and features, helpful staff and excellent location. Highly recommended. ##### Geoffrey Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Lorna 3 Dec 2024 Liked: Amenities fantastic property with excellent staff , Food and accommodations. Had a wonderful herbal bath in the nice spa. Beautiful views as well. Definitely worth coming ! ##### Lorna Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Francy 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mr Nam is an excellent customer service staff. The laundry services is quick and well priced. All the staff, housekeeping and dining were all respectful and courteous! We will definitely come back! Thank ypu:) ##### Francy Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Andy 25 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A wonderful place An amazing stay in a lovely hotel. Perfect for our needs. The hotel is perfectly located just away from the busy centre of Sapa. All staff couldn’t do enough for us. I would definitely recommend this place if you are visiting Sapa. ![](https://a.travel-assets.com/ugc/hotel-reviews/95822F69C5BEA6F0586E0180B9D6E0A30B56C85E1721908078433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andy Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Ching 15 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is my second stay in the same hotel. Well located and has good ambience. I wished they offered us early check in as we arrived early by train from Hanoi and had to start our tour without the chance to freshen up. ##### Ching Stayed 2 nights in Sep 2023 Verified ### 10/10 Excellent #### Nhat-Chi 9 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed staying at this hotel a lot. It was beautiful. Room was nice, while the exterior property was covered in lush foliage. Staff was professional and friendly. One thing to note is that the name of the hotel has changed a few times. Expedia refers to it as "BB Sapa Resort & Spa". It also used to be called "Victoria Sapa Resport & Spa" on some other travel sites. However, if you type either names into Google Map, it'll return a location marker with the name "Sapa Mountain Resort, Affiliated by Melia", leaving you to wonder if that is indeed the same place. It is. ##### Nhat-Chi Stayed 2 nights in Jun 2025 Verified ### 6/10 Okay #### Marie 10 Oct 2025 Liked: Cleanliness, staff & service The room itself was spacious and clean, and the staff were friendly and helpful throughout our stay. However, we rated our experience a 3 out of 5 due to several notable drawbacks: - Misleading Amenities: The Gym, Pool, and Spa were all under renovation and completely unavailable. Unfortunately, these amenities were still listed as active on Expedia, which felt misleading. When we brought this up with the front desk, they apologized but didn’t seem interested in updating the listing to reflect the current situation. - Noise Issues: The walls—both between rooms and facing outside—were extremely thin. We could hear everything. Interestingly, the room came with earplugs, suggesting this is a known issue. - Temperature Control Limitations: The air conditioning system is apparently controlled by wing. Guests had limited control, can only adjust the fan speed. We had to push a bit to get control over our room’s temperature, which felt unnecessarily complicated. ##### Marie Stayed 5 nights in Oct 2025 Verified ### 8/10 Good #### Liem 17 Nov 2025 Liked: Cleanliness Clean room and friendly staffs ##### Liem Stayed 3 nights in Nov 2025 Verified ### 4/10 Poor #### Kathleen 5 Feb 2026 The building was under construction, and there was no indication of that when booking. We had hoped to use the sauna facilities but they were closed. We were annoyed by that. The entire public area was cold, empty and unappealing. Employees were friendly enough but the front desk was usually unattended. ##### Kathleen Stayed 1 night in Jan 2026 Verified ### 4/10 Poor #### Sanchit 29 Jan 2026 Disliked: Amenities, property conditions & facilities It was unfortunate that we had to wake up every morning with a banging construction noise starting 8am. It was told over prior messages that the pool is open but it was a false information so that we don’t cancel our booking with them. The exceptional buffet highlighted on the page was also not available because of low room occupancy. We were provided with a separate menu to chose from. Not happy about the dishonesty! ##### Sanchit Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Weihong 23 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel. Lovely hotel, formerly Victoria with its own train from Hanoi. I used its sauna and steam room on both days. Stayed in ground floor room with garden view. ##### Weihong Stayed 2 nights in Dec 2023 Verified ### 8/10 Good #### Danny 28 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A place is in a private area but stilll a lot of noise from the local restaurants at night. ##### Danny Stayed 1 night in Sep 2022 Verified ### 10/10 Excellent #### Yoshiyuki 3 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### Yoshiyuki Stayed 2 nights in Apr 2023 Verified ### 4/10 Poor #### Lydia 12 Feb 2026 Liked: Cleanliness Disliked: Amenities, property conditions & facilities When we arrived at the hotel, we were shown our room by a security guard. There was no staff at the front desk or inside the whole hotel. We were not notified of the Wi-Fi code. The hotel was under construction with the hallways, boarded up. There were no amenities present such as access to the garden, pool and no spa services available. There was breakfast served the next day. We found out we were the only customers to the whole hotel. Staff left at the end of the day and we were alone in the hotel during the night. There was a security guard sitting outside the hotel. We also heard we were the last customers and the hotel was closing after we were leaving. We found it quite disturbing that we were not notified by Expedia that this hotel was under construction and was closing. We paid for full service with amenities, which were not presence during our visit. We would appreciate a refund, certainly for a part of our stay. This was a disappointing experience. We hope Expedia will offer better services next time. We have been using Expedia for many years and are a regular customer. We do expect good service. Thank you, Lydia. ![Diningroom](https://a.travel-assets.com/ugc/hotel-reviews/ab0ecc02-b000-41aa-963b-44cb487c1650-1770861478735.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Entry hotel](https://a.travel-assets.com/ugc/hotel-reviews/9a6c7c5e-ba53-4008-93df-30267c8fcff8-1770861493219.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hallway](https://a.travel-assets.com/ugc/hotel-reviews/8526985d-3f08-48a2-b4f4-20af58799a2a-1770861499805.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lydia Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Fiorenza 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Sono stata presso questa struttura durante un periodo di ristrutturazione e bassa stagione, ma nonostante questo il mio soggiorno è andato benissimo grazie alla preparazione e all'attenzione del personale, alla grandezza della camera, e alla bontà della colazione. Dalla reception mi hanno aiutata a programmare la mia visita al monte Fansipan, uno dei posti più belli, e per cui è essenziale controllare il meteo alla mattina. la colazione è molto ricca e assortita con i migliori prodotti sia dolci che salati e sia di gusto europeo che in linea con la tradizione di Sapa. Se fa freddo consiglio a tutti di chiedere un Ginger tea caldo: è buonissimo! ##### Fiorenza Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### ISABELLE 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Un très bel hôtel très bien situé. Magnifique chambre décorée avec soin. Bon petit déjeuner avec une bonne variété. Personnel très agréable et aux petits soins. ##### ISABELLE Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Dorothy 21 Nov 2025 Liked: Cleanliness, staff & service, amenities The staff was very accommodating!! The breakfast was incredibly diverse and delicious. The rooms were quite spacious and very nice to have a large bathtub.. and bath robes:) ##### Dorothy Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### SUNGPHYO 24 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 객실 크기와 구조, 청결상태, 직원들의 응대 모두 만족하였습니다. 특히 Chenn이 적극적이고 효과적인 도움을 주었고, 그 덕에 우리 부부의 이번 사파 여행이 더 풍부해지고 즐거울 수 있었습니다. Chenn에게 다시 한 번 고마움을 표합니다. ![](https://a.travel-assets.com/ugc/hotel-reviews/7b11eed9-a385-4cf1-9fe8-ebae17736f75-1756038737473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SUNGPHYO Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Verified traveller 25 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 직원 서비스가 아주 좋았습니다. ##### Verified traveller Stayed 1 night in May 2024 Verified ### 8/10 Good #### SUNOK 2 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is clean and close to town. ##### SUNOK Stayed 2 nights in Apr 2022 Verified ### 10/10 Excellent #### Chung Pong 1 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Nice hotel excellent hotel, helpful FO and Lobby bar, good for relax, recommended ##### Chung Pong Stayed 2 nights in Oct 2020 Verified ### 10/10 Excellent #### SU YOUNG 3 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 사파의 가장 좋은 호텔 조용하고 고풍스러워 혼자 또는 연인과 여행에 적합한 호텔 ##### SU YOUNG Stayed 1 night in Jun 2020 Verified ### 10/10 Excellent #### SEUNGEUI 14 Jun 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 1박(디럭스룸)출장 위치,청결,전망,조식의 구성과 맛 모두 최고입니다. 다만 방음이 아주약간 되지않는점은 참고하세요 ![](https://a.travel-assets.com/ugc/hotel-reviews/86011013FB2879B7F36366933800EE458C99255E1592099187384.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4090F0BC1ECF11643A3C3A0EAE60CEB33AEAF1FE1592099206776.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SEUNGEUI Stayed 1 night in Jun 2020 Verified ### 10/10 Excellent #### Miguel 26 May 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel con estilo y encantador, con un personal amable en todo momento. Desayuno estupendo y me hicieron un upgrading de habitación. 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