Great location and amazing staff!
I cannot say enough about how wonderful the staff is at this hotel; and how ideal its location is for being able to walk to all the tourist sites -- including the shopping district. It's even close to the bus lines for visiting things that may be a bit too far for walking. The rooms are typical for Europe: small, yet comfortable. The hallways and staircase could use a little TLC (fresh paint would go a long way); but that didn't take away from the overall experience. The lobby, rooms, and roof-top breakfast lounge were all fantastic and very chic. While we were there, the A/C went out in our room sometime overnight, so we woke to a "warm" room. They were very apologetic and changed our room immediately. We said it wasn't necessary if the unit could be repaired while we were out enjoying the sites, but they insisted and even upgraded our room for the remainder of our stay because of the inconvenience. That's just one example of their superb customer service -- it was 5-star all the way! We'd definitely book here again.