Title: The Towers At Kahler Grand Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Towers At Kahler Grand Hotel Central hotel connected to a shopping centre in Rochester with 2 restaurants ![Front of property](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/fe413203.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Concierge desk](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/5b562205.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/acf22658.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/c5ed6677.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/f5e99e08.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Towers At Kahler Grand Hotel, in Downtown Rochester, offers a comfortable retreat. Guests enjoy a free self-serve breakfast and relax by the pool. The concierge team assists with Mayo Clinic appointments using insider knowledge. 9.4 Exceptional ## Popular amenities - Bar - Parking available - Pool - Room service - Breakfast included - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 7 - Oct 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/f965bdd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Queen Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Plasma TV Blackout curtains Premium bedding - Sleeps 4 - 2 Queen Beds ![Suite, 2 Bedrooms, Kitchen | Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/88358ddc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Kitchen ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen Plasma TV Blackout curtains - Sleeps 6 - 2 King Beds ![Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/8c0d477c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Plasma TV Blackout curtains Premium bedding - Sleeps 2 - 1 King Bed ![Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/2d5e80be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 2 Bedrooms ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Plasma TV Blackout curtains Premium bedding - Sleeps 6 - 2 King Beds ![Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/f965bdd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 2 Queen Beds ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Plasma TV Blackout curtains Premium bedding - Sleeps 4 - 2 Queen Beds ![Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/8c0d477c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 3 Bedrooms ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Plasma TV Blackout curtains Premium bedding - Sleeps 7 - 3 King Beds ![Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/1939845e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed 10.0 Exceptional 6 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Plasma TV Blackout curtains Premium bedding - Sleeps 3 - 1 King Bed ![Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/5f24c47e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Plasma TV Blackout curtains Premium bedding - Sleeps 4 - 1 King Bed ![Executive Suite | Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/300b4348.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Plasma TV Blackout curtains Premium bedding - Sleeps 4 - 1 King Bed ![Premium bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/2d5e80be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen Plasma TV Blackout curtains - Sleeps 6 - 2 King Beds ## You may also like Ad ![Room, 2 Queen Beds, Pool View | Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/2300/2270/a120768d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Austin, MN Austin - 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Pool - Hot tub - Spa - Free WiFi 9.6 Exceptional 515 reviews £152 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Rochester-Hotels-Hilton-Rochester-Mayo-Clinic-Area.h27426319.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=3041&destination=Rochester&destType=MARKET&latLong=44.02151,-92.46309&searchId=20dac7b1-999f-4686-8637-40482d3c1887&top_cur=GBP) Ad ![Property entrance](https://images.trvl-media.com/lodging/1000000/460000/455600/455558/c3584a83.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Country Inn & Suites Rochester South Mayo Clinic Rochester - Pool - Hot tub - Breakfast included - Parking included 8.4 Very good 1,002 reviews £73 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Rochester-Hotels-Country-Inn-Suites-By-Radisson.h455558.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=3041&destination=Rochester&destType=MARKET&latLong=44.02151,-92.46309&searchId=20dac7b1-999f-4686-8637-40482d3c1887&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-The-Towers-At-Kahler-Grand-Hotel.h16119557.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-The-Towers-At-Kahler-Grand-Hotel.h16119557.Hotel-Information) ## About the area Located in Downtown Rochester neighbourhood, The Towers At Kahler Grand Hotel is connected to a shopping centre. Rochester Civic Theater and Rochester Art Center are cultural highlights, and travellers looking to shop may want to visit Shops University Square and Apache Mall. Looking to enjoy an event or a game while in town? See what's going on at Mayo Civic Center, or consider a night out at Regional Sports Center. [Visit our Rochester travel guide](https://www.expedia.co.uk/Rochester.dx3041) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C44.02327%2C-92.46566&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XqEA1BHgBS2UF90Lg0b2OMNgNWo=) 20 2nd Ave SW, Rochester, MN, 55902 ### What's nearby - Mayo Clinic - 2 min walk - 0.1 miles - University of Minnesota-Rochester - 3 min walk - 0.2 miles - Mayo Civic Center - 5 min walk - 0.3 miles - Mayo Clinic Hospital - Saint Marys Campus - 14 min walk - 0.8 miles - Apache Mall - 3 min drive - 1.3 miles ### Getting around - Rochester, MN (RST-Rochester Intl.) - 16 min drive ### Restaurants - ‪Chester's Kitchen & Bar - ‬3 min walk - ‪Pittsburgh Blue Steakhouse - ‬3 min walk - ‪Caribou Coffee - ‬2 min walk - ‪Ruth's Chris Steak House - ‬3 min walk - ‪Patient Cafeteria - Subway Level - ‬2 min walk ## About this property ### The Towers At Kahler Grand Hotel Upscale hotel located in Downtown Rochester A short walk from Mayo Clinic, The Towers At Kahler Grand Hotel provides free self-service breakfast, a free daily manager's reception and a shopping centre on-site. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and American cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a hair salon. You'll also enjoy the following perks during your stay: - An indoor pool, along with sunloungers and pool umbrellas - Free valet parking, plus self-parking (surcharge) - Tour/ticket information, smoke-free property and a gift shop - A banquet hall, a front desk safe and concierge services - Guest reviews give top marks for the helpful staff Room features All guest rooms are individually furnished, and boast comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes. Other conveniences in all rooms include: - Down duvets and free cots/infant beds - Designer toiletries, showers and hairdryers - Plasma TVs with digital channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/30000/25600/25516/a12994da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kahler Grand Hotel Downtown Rochester - Pool - Hot tub - Free WiFi - Restaurant 8.2 Very good 1,641 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=25516&PinnedHotelID=25516&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/28000000/27430000/27426400/27426319/b1555778.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Rochester Mayo Clinic Area Downtown Rochester - Pool - Hot tub - Spa - Free WiFi 9.6 Exceptional 515 reviews £152 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=27426319&PinnedHotelID=27426319&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/57000000/56840000/56833100/56833067/369065b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt House Rochester/Mayo Clinic Area Downtown Rochester - 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Pool - Breakfast included - Pet-friendly - Free WiFi 8.0 Very good 1,452 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=171566&PinnedHotelID=171566&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/47000000/46300000/46291500/46291477/50c22b07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Berkman Folwell - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 348 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=46291477&PinnedHotelID=46291477&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/5400/5327/48e45010.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Rochester – Mayo Clinic Area by IHG Downtown Rochester - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 835 reviews £68 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5327&PinnedHotelID=5327&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/904700/904615/6c7e0658.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aspen Suites Rochester - Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 659 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=904615&PinnedHotelID=904615&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free covered valet parking on site - Covered parking on site (USD 24 per night) - Wheelchair-accessible parking and van parking available ### Food and drink - Free self-serve breakfast available daily 6:00 AM to 9:00 AM - 2 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - Concierge Lounge - Lord Essex Tavern & Grill - QDOBA Mexican Eats - Ruth Chris Steak House ### Things to do - Gym - Indoor pool - Shopping centre ### Family friendly - In-room cot - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - Business centre ### Outdoors - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar in shower - Grab bar near toilet - In-room roll-in shower - Lift - Pool access ramp on site - Raised toilet seat - Stair-free path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchair-width doorways ### More - 1 building - 2 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Pay films - Plasma TV with digital channels ### Food and drink - Coffee/tea maker - Free bottled water - Late-night room service - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Covered self-parking fee: USD 24 per night - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This hotel is directly connected to the Mayo Clinic. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Towers Kahler Grand Hotel Rochester Towers Kahler Grand Hotel Towers Kahler Grand Rochester Towers Kahler Grand The Towers At Kahler Grand The Towers At Kahler Grand Hotel Hotel The Towers At Kahler Grand Hotel Rochester The Towers At Kahler Grand Hotel Hotel Rochester ## Frequently asked questions ### Does The Towers At Kahler Grand Hotel have a pool? > Yes, this property has an indoor pool. ### Is The Towers At Kahler Grand Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at The Towers At Kahler Grand Hotel? > Valet parking is free at this property. ### What time is check-in at The Towers At Kahler Grand Hotel? > Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at The Towers At Kahler Grand Hotel? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Where is The Towers At Kahler Grand Hotel located? > Located in Downtown Rochester, this hotel is within a 5-minute walk of Shops University Square and Mayo Clinic. Mayo Clinic Hospital - Saint Marys Campus is 1 mi (1.6 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Towers At Kahler Grand Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 72 8 - Good 9 6 - Okay 4 4 - Poor 1 2 - Terrible 2 ### 9.6/10 Cleanliness ### 9.8/10 Staff & service ### 9.4/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### David 6 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location next to Mayo Clinic. ##### David Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Renee 8 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hospitality and very helpful, I will stay there anytime I need to be in the area. ##### Renee ### 10/10 Excellent #### Christine 18 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place to stay if going to Mayo. You don’t have to go outside to get to the buildings at Mayo with the subway level. Food is good for 2 meals a day. There’s room service & deliveries from Instacart if needed for groceries or outside food/beverage source. Personalized concierge service is good. Our stay was 10 days - they accommodated our extended stay flawlessly. My only complaint is the room temperature everywhere; it can be stuffy moving place to place. Take a fan to cool off in your room. ##### Christine Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### PAMELA 27 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast ##### PAMELA Stayed 8 nights in Nov 2023 ### 10/10 Excellent #### Steven 5 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and the concierge service is incredible. ##### Steven Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Julie 6 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities Convenient to the Mayo Clinic. It was so nuce to have a place to rest between appointments! ##### Julie Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Rolland 4 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### comfortable and convenient comfortable convenient staff was amazing, very helpful and accommidating ##### Rolland Stayed 3 nights in May 2024 ### 8/10 Good #### Carmen 11 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable suite, restful environment, attentive professional team ##### Carmen Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Shelby 2 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff and accommodations. Felt like a queen. ##### Shelby Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Kelly 17 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff here is outstanding and the rooms are spacious, updated and clean. This is my second time staying and I’ll come back again if I’m in town. ##### Kelly Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Caroline 5 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are super helpful. ##### Caroline Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Jan Jeffrey 1 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely exceptional service, especially from David. Wonderful meals/snacks and super comfortable bed! ##### Jan Jeffrey Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### judy 20 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities food in the concierge lounge was great. worth the extra cost for the convenience of location to Mayo Clinic and the ease of meals across the hall. ##### judy Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### kainath 28 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Tower is amazing ##### kainath Stayed 7 nights in May 2023 ### 10/10 Excellent #### christopher 2 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service top of line ##### christopher Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Michael 9 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was amazing. The staff though were above and beyond. Truly what customer service should be about. ##### Michael Stayed 3 nights in Sep 2022 ### 8/10 Good #### Sandra 11 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Employees were very nice although the reception lady was a little confused. Property needs updating. Mattress was soft. Complimentary food on the concierge level was mediocre at best but the drinks were nice! ##### Sandra Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Jack 13 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was outstanding. Shane in particular (although all other interactions were very positive) worked to understand our needs and met or exceeded the support expected. Really an unusual and very positive experience. So close to all the Mayo service nearby. Will stay here again when we are in town (lots of great treats/drinks/extras too)! ##### Jack Stayed 2 nights in Sep 2023 ### 8/10 Good #### Daniel 11 Jun 2024 Liked: Cleanliness, staff & service David the concierge was fantastic. Dropped my car off and picked my car up for me on the street. The TV in the room was old and hard to navigate. The rooms are quite dated, Super hard to get the thermostats to work and the hotel is under construction in the lobby. ##### Daniel Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller 6 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel if you like the old, grand style I like old, grand hotels. The top two floors of this hotel are like that. The day concierge was nice, and she was helpful and friendly. The night concierge was not helpful, and was in a hurry. I would stay there again because I prefer that old style room and hote to the newer, nice Marrit and Day's Inn. ##### Verified traveller ### 4/10 Poor #### Jennifer 20 Dec 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities We like the concierge services and the private lounge and the amenities that were offered to us. We had an issue with water pressure in the toilet. We left a message and had to call back 4 hours later when no one re. Toilet worked for a few hours and broke again. It was also unclear how to check into the towers. We were taken to the desk but told that a separate phone number needed to be called. The valet assisted with luggage and accepted my tip but then took money from my husband who didn’t know that I already gave a good tip for the amount of work that he did. We were told to move away from the front desk with our full luggage cart. This is where the valet instructed us to be only to be told we were in the way and needed to move our luggage cart away from their front desk. We had to wait for a representative from the towers to come down and bring us upstairs. ##### Jennifer Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Robert 24 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities The hotel called me the day before check in, wanted me to have cell phone of concierge so that I could call 15 minutes before arrival and that they would be waiting in the main lobby. They were, the front desk couldn’t see my reservation so they weren’t sure I was in the right place, and that’s because they have the main hotel and The Towers which I was in. The lady finally came, put my luggage on a cart and it fell into a door and damaged it. Then when I actually needed the concierge it went to voicemail 3 times. The place is very posh, and I definitely will stay there again. The service was lacking, and maybe it’s because they were focused on the Indonesian royalty that took up a whole floor, and the rest of the guests took second best. The staff in the luxury lounge was great! They were attentive, and wanted the guests to be well taken care of. Overall, check in needs help, and maybe don’t call the day before and set the expectations for too notch service if it can’t be followed through on. Again, I would stay again, but for the price it fell a little short. ##### Robert Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Sherry 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Concierge was amazing! Breakfast and amazing dinner included with stay. Literally across the street from Mayo and Ruth Chris on the first level. ##### Sherry Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Krystal 5 May 2025 ##### Krystal Stayed 1 night in May 2025 ### 10/10 Excellent #### James 5 Jan 2025 ##### James Stayed 3 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Gay-Friendly Hotels in Dundee](https://www.expedia.co.uk/Dundee-Hotels-Gay-Friendly-Hotel.0-0-d1036-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Steigenberger Hotel El Tahrir Cairo](https://www.expedia.co.uk/Cairo-Hotels-Steigenberger-Hotel-El-Tahrir.h15378385.Hotel-Information) > > [Hotels in Paris](https://www.expedia.co.uk/Paris-Hotels.d179898.Travel-Guide-Hotels) > > [Hotels with Early Check-in in Miraflores](https://www.expedia.co.uk/Miraflores-Lima-Hotels-Hotel-With-Early-Check-In.0-n6053555-0-thotelwithearlycheckin.Travel-Guide-Filter-Hotels) > > [The Louis Fitzgerald Hotel](https://www.expedia.co.uk/Dublin-Hotels-The-Louis-Fitzgerald-Hotel.h1723702.Hotel-Information) > > [The Waves Bar Cafe B and B Hotel](https://www.expedia.co.uk/Birchington-Hotels-The-Waves-Bar-Cafe-B-And-B-Hotel.h46350481.Hotel-Information) > > [Mersea Island Holiday Park](https://www.expedia.co.uk/Colchester-Hotels-Mersea-Island-Holiday-Park.h93511572.Hotel-Information) > > [Garner Edinburgh Haymarket by IHG](https://www.expedia.co.uk/Edinburgh-Hotels-Garner-Edinburgh-Haymarket-By-IHG.h5589159.Hotel-Information) > > [Lakehouse at The Waterhead Inn](https://www.expedia.co.uk/Ambleside-Hotels-Ambleside-Lake-House.h13221.Hotel-Information) > > [Hotels in Dublin](https://www.expedia.co.uk/Dublin-Hotels.d178256.Travel-Guide-Hotels) > > [Hotels in Rosses Point](https://www.expedia.co.uk/Rosses-Point-Hotels.d5018.Travel-Guide-Hotels) > > [Dandy Hotel & Kitchen](https://www.expedia.co.uk/Paris-Hotels-Hotel-Dandy.h70097748.Hotel-Information) > > [Family-Friendly Hotels in Paphos](https://www.expedia.co.uk/Paphos-Hotels-Family-Friendly-Hotel.0-0-d6051505-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Will's Tree House](https://www.expedia.co.uk/Warwick-Hotels-Wills-Tree-House.h47068014.Hotel-Information) > > [All-Inclusive Hotels in Weymouth](https://www.expedia.co.uk/Weymouth-Hotels-All-Inclusive-Hotel.0-0-d5470-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.co.uk/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information) > > [The Hollywood Roosevelt](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Hollywood-Roosevelt.h34142.Hotel-Information) > > [Hotels in East Village](https://www.expedia.co.uk/East-Village-New-York-Hotels.0-n6142500-0.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in West Yorkshire](https://www.expedia.co.uk/Destinations-In-West-Yorkshire-Budget-Hotels.0-0-d6048822-tBudgetHotels.Hotel-Filter-Destinations) ### Flights > [Flights from Bermuda](https://www.expedia.co.uk/lp/flights/20/flights-from-bermuda) > > [Flights from London (LHR) to Sochi (AER)](https://www.expedia.co.uk/lp/flights/lhr/aer/london-to-sochi) > > [Flights from Zakynthos (ZTH) to Birmingham (BHX)](https://www.expedia.co.uk/lp/flights/zth/bhx/zakynthos-to-birmingham) > > [Iran Air](https://www.expedia.co.uk/Iran-Air-Flights.cIR.Travel-Guide-Airlines) ### Packages > [Bora Bora Holidays](https://www.expedia.co.uk/Bora-Bora.d602861.Holidays-City-Breaks) > > [Agatti Island Holidays](https://www.expedia.co.uk/Agatti-Island.d317.Holidays-City-Breaks) ### Holiday Rentals > [Catania Holiday Rentals](https://www.expedia.co.uk/Destinations-In-Catania.d6052963.Holiday-Rental-Destinations) > > [Mellieha Holiday Rentals](https://www.expedia.co.uk/Mellieha-Holiday-Rentals.d4804.Travel-Guide-HolidayRentals) ### General > [Visit Kuwait City](https://www.expedia.co.uk/Kuwait-City.dx6144602) > > [Visit Rock](https://www.expedia.co.uk/Rock.dx6084980) > > [Visit Leopoldstadt](https://www.expedia.co.uk/Vienna-Leopoldstadt.dx6051488)