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Get an overview of this hotel3.5-star resort with pools and private beach



Nestled on the beach, this Playacar resort is within 3 mi (5 km) of Playacar Golf Club, Mamitas Beach Club, and Playa del Carmen Maritime Terminal. Pier Navega and Yucatek Divers are also within 3 mi (5 km).

Resort Features

Catch some rays on Iberostar Tucan All inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.

Room Amenities

All 350 rooms offer WiFi, free minibar items, and balconies. Other amenities available to guests include private yards, satellite TV, and room service.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball


  • Aerobics


  • Access to onsite clubs

Hotel Amenities

Iberostar Tucan All inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Iberostar Tucan All inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered. Dining is available at one of the resort's 8 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. High-speed wireless Internet access is available for a surcharge. This all-inclusive resort also offers a children's pool, a health club, and a steam room. Complimentary self parking and valet parking are available on site.

  • Children's club (surcharge) 
  • Number of bars/lounges - 3 
  • Business center 
  • Number of coffee shops/cafes - 2 
  • Free breakfast 
  • Conference space 
  • Fitness facilities 
  • Full-service spa 
  • Arcade/game room 
  • Total number of rooms - 350 
  • Number of floors - 3 
  • Meeting rooms 
  • Nightclub 
  • Free valet parking 
  • Poolside bar 
  • Luggage storage 
  • Number of restaurants - 8 
  • Free self parking 
  • Tennis on site 
  • Wedding services 
  • Gift shops or newsstand 
  • Health club 
  • Number of outdoor pools - 3 
  • Pool umbrellas 
  • WiFi (surcharge) 
  • Multilingual staff 
  • On private beach 
  • Sauna 
  • Shopping on site 
  • Garden 
  • Spa services on site 
  • Steam room 
  • Children's pool 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Arcade/game room  


Available in all rooms: Wireless internet access ( 10.00 MXN per day )

Available in some public areas: WiFi (surcharge)


Free self parking, Free valet parking

Room Amenities

  • Room service (limited hours) 
  • Phone 
  • Minibar (stocked, free items) 
  • Video-game console 
  • Pay movies 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Balcony 
  • Ceiling fan 
  • Air conditioning 
  • Coffee/tea maker 
  • Satellite TV service 
  • Daily housekeeping 
  • Desk 
  • WiFi (surcharge) 
  • Yard 

Where to Eat

Guests are offered a complimentary buffet breakfast.

Bonsai Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only.

Tropical Restaurant - This restaurant specializes in international cuisine and serves dinner only. Reservations are required.

La Marimba - This steakhouse serves dinner only.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

La Gondola - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

A private beach and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Golfing nearby 
  • Yoga classes/instruction on site 
  • Aerobics on site 
  • Ecotours on site 
  • Kayaking on site 

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include body treatments.

  • Body treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available


The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

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