- Disliked: Staff & service
Location was good and the breakfast was excellent. Having booked an economy room I was placed in the annex. Economy meant there was no safe (on asking I was told that if I wanted one I would have to upgrade to a more expensive room). Also the TV did not work and the bed and bedding was poor quality. The room was only cleaned once during a four night stay (one day they came to clean the room at 6.00pm, which was not convenient). Avoid booking an economy room if you don’t want to be treated like a second class guest. Staff at breakfast were very nice but Reception staff were not at all helpful. On check out, the member of staff did not even look up from his phone when I handed over the key, with no attempt to ask how my stay had been. Overall, although the hotel is well located, it does not warrant its star rating and I would not recommend it to other visitors to Riga.