Title: Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Ribeirao Preto Morning coffee tastes better poolside at this Ribeirao Preto hotel, where guests can easily explore the nearby Dr. Luis Carlos Raya Park on a whim ## Photo gallery for Mercure Ribeirao Preto ![Privilege, Deluxe Apartment, 1 Double Bed | Minibar, in-room safe, desk, soundproofing - Mercure Ribeirao Preto (Ribeirão Preto)](https://images.trvl-media.com/lodging/15000000/14690000/14683800/14683717/756af84f.jpg?impolicy=resizecrop&rw=598&ra=fit) - Overview - Rooms - Location - Policies Mercure Ribeirao Preto offers a convenient base in this Brazilian city. The hotel features a refreshing pool with a bar, a pleasant garden for relaxation, and rooms with WiFi. Practical services like dry cleaning and laundry help keep travel hassles at bay. ## Reviews 8.2 Very good ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym ## Room options ### Check availability for these dates Tonight [Feb 9 - Feb 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=14683717&PinnedHotelID=14683717&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=14683717&PinnedHotelID=14683717&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=14683717&PinnedHotelID=14683717&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=14683717&PinnedHotelID=14683717&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=14683717&PinnedHotelID=14683717&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=14683717&PinnedHotelID=14683717&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=14683717&PinnedHotelID=14683717&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=14683717&PinnedHotelID=14683717&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRibeirao-Preto-Hotels-Mercure-Ribeirao-Preto.h14683717.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRibeirao-Preto-Hotels-Mercure-Ribeirao-Preto.h14683717.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-21.21017%2C-47.79982&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iSxHRYOKhXfDU5NBwgL7tpDJ_Og=) Av Wladimir Meirelles Ferreira 1465, Jd Botanico, Ribeirão Preto, 14021630 ### Getting around - Ribeirao Preto (RAO) 29 min drive ## About this property ### Mercure Ribeirao Preto Hotel near Ribeirão Shopping Mall Located close to Dr. Luis Carlos Raya Park and Figueiredo Ferraz Institute, Mercure Ribeirao Preto provides a poolside bar, a terrace and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services. You'll also find perks such as: - An outdoor pool, along with sunloungers - Buffet breakfast (surcharge), valet parking (surcharge) and express check-out - Coffee/tea in reception, a front desk safe and a lift - Luggage storage, multilingual staff and a vending machine Room features All 152 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Other conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - LED TVs with satellite channels - Fridges, free tea bags/instant coffee and electric kettles ## Similar properties ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/124000000/123220000/123210800/123210783/d8b6fd7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Transamerica Ribeirão Preto Ribeirão Preto - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.6 Excellent 44 reviews £42 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=123210783&PinnedHotelID=123210783&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/19000000/18140000/18133500/18133465/36f01e0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matiz Vilaboim Ribeirão Preto Subsetor Sul - 5 (S-5) - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.8 Excellent 1,002 reviews £43 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=18133465&PinnedHotelID=18133465&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (BRL 39.00 per person)](https://images.trvl-media.com/lodging/13000000/12260000/12259600/12259503/bbfa24b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Tower Express Braz Olaia by Fênix Hotéis Subsetor Sul - 5 (S-5) - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.4 Very good 475 reviews £33 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=12259503&PinnedHotelID=12259503&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/22000000/21770000/21766500/21766473/e8d33afb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Intercity Ribeirao Preto Ribeirão Preto - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 8.4 Very good 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=21766473&PinnedHotelID=21766473&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast buffet](https://images.trvl-media.com/lodging/9000000/8250000/8242200/8242185/119375dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mont Blanc Premium Ribeirão Preto - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,011 reviews £84 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=8242185&PinnedHotelID=8242185&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/21000000/20070000/20064900/20064853/a38c7f2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Ribeirao Preto Convention Jardim Botanico - Pool - Breakfast included - Spa - Free Wi-Fi 9.0 Wonderful 759 reviews £64 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=20064853&PinnedHotelID=20064853&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/121000000/120880000/120874400/120874317/w1096h861x0y0-e02a0220.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flat Mont Blanc Premium Ribeirão Preto - Pool - Air-conditioning - Gym - Parking available £109 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=120874317&PinnedHotelID=120874317&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/43000000/42480000/42477200/42477188/ceceb738.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Apiacás Jardim Paulista - Breakfast included - Free Wi-Fi - Air-conditioning - Housekeeping 7.4 Good 18 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=42477188&PinnedHotelID=42477188&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily self-service breakfast ](https://images.trvl-media.com/lodging/114000000/113010000/113000700/113000678/6387a02e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Apiacás Jardim Paulista - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 8.0 Very good 15 reviews £31 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=113000678&PinnedHotelID=113000678&HadPinnedHotel=true®ionId=-1&adults=2) ![Coffee service](https://images.trvl-media.com/lodging/2000000/1810000/1807800/1807767/9db779fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oasis Tower Hotel Ribeirão Preto - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.2 Very good 781 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=1807767&PinnedHotelID=1807767&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=14683717&PinnedHotelID=14683717&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=14683717,123210783,18133465,12259503,21766473) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Valet parking on site (BRL 28 per night; includes in/out privileges) - Limited on-site valet parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: BRL 54 for adults and BRL 27 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Gym - Outdoor pool ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business centre ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift ### More - 17 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2015 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Minibar - Refrigerator - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 70 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 15 kg per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls and litter trays are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately BRL 54 for adults and from BRL 27 for children - Valet parking fee: BRL 28 per night (in/out privileges) - Pet fee: BRL 70 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Mercure Ribeirao Preto Hotel Mercure Ribeirao Preto Hotel Mercure Ribeirao Preto Ribeirão Preto Mercure Ribeirao Preto Hotel Ribeirão Preto ## Frequently asked questions ### Does Mercure Ribeirao Preto have a pool? ### Is Mercure Ribeirao Preto pet-friendly? ### How much is parking at Mercure Ribeirao Preto? ### What time is check-in at Mercure Ribeirao Preto? ### What time is check-out at Mercure Ribeirao Preto? ### Where is Mercure Ribeirao Preto located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Ribeirao Preto Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 8.2 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 281 8 - Good 155 6 - Okay 58 4 - Poor 38 2 - Terrible 39 ## Reviews ### 10/10 Excellent #### Lucan 27 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very polite and kind staff! Very good structure! ##### Lucan Stayed 1 night in Sep 2024 ### 6/10 Okay #### Nobuko 13 Nov 2023 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness We booked 2 rooms. One room had 2 mugs and the other room had just paper cups. We wanted to use electric kettles, but they are not cleaned at both rooms and so dirty. That was disgusting. At one room, we could not use small shower. Receptionists and staffs at parking area are excellent, and we are very satisfied with that. Pool and gym are nice and breakfast was good. Hotel seems new and clean, and design is nice. ##### Nobuko Stayed 1 night in Nov 2023 ### 8/10 Good #### Walter 12 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### Walter Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Rodrigo 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel de rede, tudp dentro do esperado. ##### Rodrigo Stayed 1 night in Aug 2025 ### 8/10 Good #### Vanessa Cristina 20 Oct 2025 Liked: Staff & service, property conditions & facilities, room comfort Hotel ok. Bem localizado. Serviço de manobrista excelente, com funcionários super educados. Bom café da manhã. Bem localizado. Mas pode melhorar a prestação de serviço, com mais cordialidade. E o café da manhã o espaço é pequeno pra dois hotéis, o que torna a reposicao de alimentos e utensílios muito morosa. ##### Vanessa Cristina Stayed 1 night in Oct 2025 ### 8/10 Good #### Renata 4 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A localização do hotel é excelente, em um dos melhores bairros da cidade. Quarto confortável. Nada a reclamar, apenas a total ausência de proteção acústica! Dá para ouvir absolutamente tudo dos quartos ao lado e do corredor. Muito incômodo! ##### Renata Stayed 1 night in Oct 2025 ### 6/10 Okay #### Glaucio 22 Sept 2025 Liked: Cleanliness Estrutura do Hotel excelente. O quarto e banheiro estavam muito limpos e arrumados o tempo inteiro, mas a manutenção estava precária. Móveis descascados, cama com barulho.. O atendimento inconsistente. De um modo geral extremamente simpático, mas em compensação, alguns funcionários do front desk absolutamente rudes e antipáticos. O café da manhã bem completo, mas as coisas não são muito saborosas... vê-se que falta preocupação de servir o melhor. Mas os manobristas são um capítulo a parte, sempre com uma postura de quem está fazendo um favor e no check-out tive que buscar o carro carregando as bagagens na garagem,,, apesar de ser obrigado a pagar pelo serviço de valet... Por isso a experiência realmente não atendeu as expectativas. Fico bastante na Rede Mercure e fiquei bastante decepcionado com esta estadia. ##### Glaucio Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### ROBERTO 22 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótima opção apesar de ser longe do centro. Hotel muito bom, localizado longe do centro numa área muito boa. Ótimo café da manhã e ótimo quarto. Box do banheiro merece reforma, vaza muita água. Ótima relação custo x benefício. ##### ROBERTO Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### David 15 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito boa a estada. Estive hospedado no hotel a trabalho. Quarto limpo e bem arejado. ##### David Stayed 1 night in Sep 2025 ### 6/10 Okay #### Ana Carolina 13 Sept 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Banheiro alagado O chuveiro do quarto que nos deram estava alagado e o check in foi extremamente demorado ##### Ana Carolina Stayed 1 night in Sep 2025 ### 4/10 Poor #### Juliana 27 Jul 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort O hotel é velho, alguns pontos cheiram mofo ##### Juliana Stayed 1 night in Jul 2025 ### 8/10 Good #### Joao 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom… Poucos canais de TV e sem cobertor. ##### Joao Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Francisco 20 Jul 2025 Nota-se que a conservação dos quartos vem caindo ano a ano. Banheiro com infiltração, azulejos embolorados, pintura soltando. Travesseiros bem surrados, papel de parede soltando, abajures caindo, lampadas queimadas! Tá bem feia a coisa. Café da manhã com atendimento lento, café da nestle mesmo em grãos, com aquela máquina é horrivel! Notei tbem que a qualidade dos alimentos oferecidos decaiu um pouco… uma estadia de praticamente 400,00 (só o estacionamento foi mais de 30,00) já está bem cara pelo que está oferecendo ##### Francisco Stayed 1 night in Jul 2025 ### 10/10 Excellent #### LAIS 1 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Limpeza nota 10 primeira vez que vejo um chão de hotel limpo, estão de parabéns! Café da manhã delicioso! Cama bem confortável! ##### LAIS Stayed 1 night in Jun 2025 ### 8/10 Good #### geórgia 16 Jun 2025 Liked: Cleanliness, staff & service, room comfort hotel ótimo, mas que infelizmente não vale o que foi pago. preços subiram absurdamente em datas específicas o que faz questionar o valor do que se recebe em relação ao que se paga. café da manhã muito bom, porém com mesas insuficientes pra todos os quartos, sem gestão ou controle da refeição por quarto. talvez um ponto a ser aperfeiçoado. fora isso, quarto impecável, limpo e super confortável. ##### geórgia Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Edson R A 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Experiência muito boa! Hotel bem localizado. ##### Edson R A Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Jaqueline 3 Jun 2025 Liked: Cleanliness, room comfort Disliked: Staff & service Atendimento terrivel! Esquecem de estender sua diaria! Estacionamento te deixam esperando mais de 15min ##### Jaqueline Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Fabrício 1 Jun 2025 Liked: Property conditions & facilities, room comfort Disliked: Staff & service O quarto era bom, mas os serviços do hotel deixam a desejar. Deixaram de arrumar meu quarto um dia, embora eu tivesse pedido que o fizessem. E o controle de coisas consumidas é falho. Ainda tentaram me cobrar valor maior do que o devido (pedi um filé de frango a parmegiana no restaurante e tentaram me cobrar como se fosse filé mignon a parmegiana, bem mais caro). Enfim, o serviço é falho e precisa melhorar muito. ##### Fabrício Stayed 3 nights in May 2025 ### 10/10 Excellent #### Eduardo 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nada a reclamar. Atende perfeitamente ao que propõe. Quartos limpos, cama e chuveiros bons. ##### Eduardo Stayed 3 nights in May 2025 ### 6/10 Okay #### Carlos Roberto B 28 Feb 2025 Disliked: Room comfort Muito abaixo do padrão Mercure que conhecia Hotel entre 2 e 3 estrelas ##### Carlos Roberto B Stayed 2 nights in Feb 2025 ### 4/10 Poor #### Jose 14 Feb 2025 Liked: Room comfort #### Pessimo Péssimo. Estacionamento enrolado alem de caro. Quarto com janela que não fecha, banheiro com secador em curto, pouca toalha. Restaurante com comida que nunca chegou. Café da manhã está ok. ##### Jose Stayed 1 night in Feb 2025 ### 8/10 Good #### Caetano 25 Jan 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Quarto razoável. Tem chá,mas não tem xícara nem colher. Tem frigo bar,mas só um copo de papelão. Box do banheiro escorregadio,perigoso. Ar condicionado bom. Café da manhã,bom. Estacionamento,bom. ##### Caetano Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Beatriz 25 Jan 2025 Liked: Room comfort O box do banheiro estava vazando água,deixando o banheiro todo molhado quando tomávamos banho. Não tinha nenhum cabide no armário e quando solicitei na recepção,me mandaram descer pra buscar em vez de mandar a camareira levar,já que foi uma falha do hotel. De resto,a localização é boa,o café da manhã também ##### Beatriz Stayed 2 nights in Jan 2025 ### 6/10 Okay #### adriana 4 Dec 2024 #### Razoável. Hotel precisa de renovação. Razoável. Aptos precisam de renovação. Muita coisa estragada. Televisão com poucos canais e com defeito. ##### adriana Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Luiz Fernando 21 Nov 2024 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort Um barulho insuportável de madrugada , barulho de água no cano , acordei a noite toda , fiquei no 6 andar diária muito cara para ter estes problemas ##### Luiz Fernando Stayed 1 night in Nov 2024 ---