Ratings based on 49 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by Meryl from East Anglia

A pleasant stay

Posted 04-Apr-2016 on Hotels
Nice room, but lack of staff. We were rung and told receptionist popping to shops, so we were given entrance code. He didn't appear at all in 2 days! Good hot breakfast. Situated 20mins from town on foot. V good value.
4out of 5
by Lynda from Suffolk

Lovely breakfast

Posted 27-Mar-2016 on Hotels
Joe was most helpful Phoned us to say our room was ready earlier than stated. Nothing was too much trouble. breakfast was first class .Lovely free range eggs and locally sourced produce .Really lovely .
4out of 5
by A verified traveller

Posted 25-Mar-2016 on Hotels
It was very nice and a lovely breakfast.
4out of 5
by A verified traveller from Suffolk

Nice B & B in Southwold with good disabled access

Posted 21-Mar-2016
Pros: Very comfortable and clean room. Nice facilities for people with disabilities. Also swimming pool available to use
Cons: individual pots of coffee at breakfast would be good
Location: Easy access to B&B which is situated on main Southwold road, close to town.
We spent 1 night at Newlands where we were made to feel very welcome. We had a very clean comfy room and excellent breakfast. Will definitely use again.
4out of 5
by Caroline from Nottingham

Break for a night

Posted 08-Mar-2016 on Hotels
Good hotel, good location. Breakfast excellent. Bonus was the indoor pool. Only downside had to find the main thermostat to turn the bedroom heating on
1out of 5
by A verified traveller from Oxfordshire

Visit the Marie Celeste

Posted 05-Mar-2016
Pros: Situation
Cons: The idea of customer service - that people going to hotel or B & B want some sort of meeting and greeting
Checking in, if not within the 2-4pm window, is a nightmare. You need a code - to get the code for back door you need to phone a mobile number - but there won't be an answer. So you wait outside for ten minutes and phone again - no response. You eventually go round the back - scary as dark and you are a woman on your own - to find a door ajar. You go in and phone again - hurray - a response. But you also find a sheet of A4 paper with your name on telling you where your room is!! So you do manage to speak to Tom (manager) but Tom doesn't feel it is important in the hospitality industry to come out and greet you and speak to you in person. This is a bed and breakfast in a home - why would you think it appropriate not to greet in person someone coming to your home. Fair enough if at some godawful time - but this was 7.15pm!! Never again will I book in - and I am looking for a good B & B to use on a regular basis. So don't book in if you want any of the personal treatment!!
2out of 5
by A verified traveller from Bucks

Hotel you don't want to stay at!!!

Posted 24-Dec-2015
No staff even when we arrived till we left 9 am , no breakfast up to when we left at 9am. Dirty room, bed previously used, dirty tissues under pillow. Spa bath not working and hairs round water spouts. Took full cost but promised refund of breakfast cost, still waiting. Would not go back even though position in town nice.
5out of 5
by Keith from Doncaster

An excellent one night stay.

Posted 01-Dec-2015 on Hotels
A one night stay to break a journey from home to our daughter. Very friendly arrival. Promptly shown to our room and shown all the facilities. Even got a good recommendation for a good restaurant in Southwold. Definitely would recommend and would stay here again if in the area.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Nov-2015 on Hotels
5out of 5
by Carol from Brighton

A relaxing and well furnished hotel

Posted 08-Nov-2015 on Hotels
we wanted a quiet relaxing break and Newlands County Hotel was perfect. The Walderwick room was spacious and well furnished and the jakuzzi bath in the large bathroom was a delight. The manager Joe was very helpful with special food for my breakfast and my husband really enjoyed the full English breakfast. I used the lovely indoor pool which was furnished with cane chairs with big fat cushions for relaxing in the warm and slighly steamy peace and quiet.