Ratings based on 138 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by Edward
Disappointed
Posted 19-Sep-2017 on HotelsVery comfortable. No restaurant or bar available something we didn't expect. Receptionist declined to give us two additional 'milks' for our coffee probably because we hadn't ordered breakfast that we thought too pricey. On check out a different receptionist told us that what we had paid did not include the 'city tax' of just under €3.00, which when then paid. What a rip off but a very comfortable bed and a pleasant restaurant found nearby. Wouldn't recommend.
Recommended
for Everyoneby A verified traveller from kent
Ideal stopover/ short stay
Posted 07-Aug-2017Easy to find just off autoroute. Modern with all basic amenities. Lovely deck area over looking countryside to relax. Short walk to local village
by Kevin
Terrible service and staffing levels. Rooms ok.
Posted 01-Aug-2017 on HotelsThere were no staff!! Arrived Sunday evening and just one girl working at the hotel. So restaurant closed/No food being served. Reception was empty while she served bar and hen when we went to bar after checking in she was busy at reception so had to wait ages. Then she had no idea what was what at bar and couldn't find the wine we ordered from menu. Breakfast was similar in morning - one person on duty so nothing was being replenished or cleared up properly and the hot breakfast ran out by 9 when we can down and was not replaced even though breakfast service did not end until 10. That is not a four star hotel or worth 100 quid a night to stay in. The room was nice and bed and bathroom great as new but no shower gel in bathroom as it had run out! Again - probably a lack of staff issue. Wished I'd used a campanile motel as usual. Will not use best western again.
by A verified traveller
Recommended.
Posted 27-Jul-2017 on HotelsGreat location as a stop over. God restaurant.
by A verified traveller from Aberdour
Nice looking hotel In great position.
Posted 26-Jul-2017
Pros: The rear view to the hills was nice.
Cons: More relaxing space, rather than too many set tables.
Location: We only used the hotel as a stopover en route to Spain, so no time to sight see.
Great site, just south of Clermond Ferrand, off motorway. Bar area was very restricted, and food was average. Decided against having breakfast after an average dinner.
Recommended
for Everyoneby A verified traveller from Winchester
Isolated beautiful location
Posted 04-Jul-2017
Pros: clean, new , modern, great views
Cons: Evening meals being available over the weekend
perfect for a quick stop off, very new and modern
Recommended
for Everyoneby A verified traveller
Nice hotel though looking a little tired.
Posted 24-Jun-2017
Cons: Advertise that you werent serving dinner, if i had known i wouldn't have booked here.
Clean and comfy room, great shower. Friendly staff, though after driving down from the uk to be told we are not serving dinner the last i wanted to do was drive somewhere to get food..
by A verified traveller
Visible from motorway
Posted 29-Nov-2016 on HotelsVery disappointed to find restaurant not available on a Sunday evening. Also, glass of wine I ordered on room service was tiny!
But the hotel is visible from the motorway and good for a stopover on a long drive.
by A verified traveller
Posted 18-Nov-2016 on Hotels
by A verified traveller
Good short stay
Posted 04-Oct-2016 on HotelsThe initial cost of the room at this hotel is very good value, but breakfast and a couple of drinks at the bar soon negates this - you can partake of neither of these of course! The hotel is very easy to reach, parking is free, and it's the odeal location for visiting Puy de Dome without having to stay in Clermont Ferrand itself. On the downside, the hotel has a restaurant but this was closed on Sunday evening, whch certainly wasn't clear at the time of booking. There are restaurants within a 5 minute drive, but not within walking distance. Fine for a short stay.
