Ratings based on 133 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by Edward

Disappointed

Posted 19-Sep-2017 on Hotels
Very comfortable. No restaurant or bar available something we didn't expect. Receptionist declined to give us two additional 'milks' for our coffee probably because we hadn't ordered breakfast that we thought too pricey. On check out a different receptionist told us that what we had paid did not include the 'city tax' of just under €3.00, which when then paid. What a rip off but a very comfortable bed and a pleasant restaurant found nearby. Wouldn't recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller from kent

Ideal stopover/ short stay

Posted 07-Aug-2017
Easy to find just off autoroute. Modern with all basic amenities. Lovely deck area over looking countryside to relax. Short walk to local village
2 out of 5
by Kevin

Terrible service and staffing levels. Rooms ok.

Posted 01-Aug-2017 on Hotels
There were no staff!! Arrived Sunday evening and just one girl working at the hotel. So restaurant closed/No food being served. Reception was empty while she served bar and hen when we went to bar after checking in she was busy at reception so had to wait ages. Then she had no idea what was what at bar and couldn't find the wine we ordered from menu. Breakfast was similar in morning - one person on duty so nothing was being replenished or cleared up properly and the hot breakfast ran out by 9 when we can down and was not replaced even though breakfast service did not end until 10. That is not a four star hotel or worth 100 quid a night to stay in. The room was nice and bed and bathroom great as new but no shower gel in bathroom as it had run out! Again - probably a lack of staff issue. Wished I'd used a campanile motel as usual. Will not use best western again.
5 out of 5
by A verified traveller

Recommended.

Posted 27-Jul-2017 on Hotels
Great location as a stop over. God restaurant.
3 out of 5
by A verified traveller from Aberdour

Nice looking hotel In great position.

Posted 26-Jul-2017
Pros: The rear view to the hills was nice.
Cons: More relaxing space, rather than too many set tables.
Location: We only used the hotel as a stopover en route to Spain, so no time to sight see.
Great site, just south of Clermond Ferrand, off motorway. Bar area was very restricted, and food was average. Decided against having breakfast after an average dinner.
5 out of 5
Recommended
for Everyone
by A verified traveller from Winchester

Isolated beautiful location

Posted 04-Jul-2017
Pros: clean, new , modern, great views
Cons: Evening meals being available over the weekend
perfect for a quick stop off, very new and modern
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel though looking a little tired.

Posted 24-Jun-2017
Cons: Advertise that you werent serving dinner, if i had known i wouldn't have booked here.
Clean and comfy room, great shower. Friendly staff, though after driving down from the uk to be told we are not serving dinner the last i wanted to do was drive somewhere to get food..
3 out of 5
by A verified traveller

Visible from motorway

Posted 29-Nov-2016 on Hotels
Very disappointed to find restaurant not available on a Sunday evening. Also, glass of wine I ordered on room service was tiny! But the hotel is visible from the motorway and good for a stopover on a long drive.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Nov-2016 on Hotels
3 out of 5
by A verified traveller

Good short stay

Posted 04-Oct-2016 on Hotels
The initial cost of the room at this hotel is very good value, but breakfast and a couple of drinks at the bar soon negates this - you can partake of neither of these of course! The hotel is very easy to reach, parking is free, and it's the odeal location for visiting Puy de Dome without having to stay in Clermont Ferrand itself. On the downside, the hotel has a restaurant but this was closed on Sunday evening, whch certainly wasn't clear at the time of booking. There are restaurants within a 5 minute drive, but not within walking distance. Fine for a short stay.