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Sunscape Puerto Plata - All Inclusive

Photo gallery for Sunscape Puerto Plata - All Inclusive

Featured image
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

Overview of Sunscape Puerto Plata - All Inclusive

Sunscape Puerto Plata - All Inclusive

4 out of 5

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Carretera Luperon KM 5, Puerto Plata, Puerto Plata, 547

Explore the area

  • Popular LocationPlaya Dorada Golf Course12 min walk
  • Popular LocationPlaya Dorada14 min walk
  • Popular LocationLorilar Ranch4 min drive
  • AirportPuerto Plata (POP-Gregorio Luperon Intl.)14 min drive

Choose dates to view prices

About this area

Puerto Plata

Located in Puerto Plata, Sunscape Puerto Plata - All Inclusive is in the entertainment district and on the beach. Ocean World Adventure Park is a popular attraction and the area's natural beauty can be seen at Playa Dorada and Cofresi Beach. Travelling with kids? Consider Fun City and Lorilar Ranch. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Playa Dorada Golf Course - 12 min walk
  • Playa Dorada - 14 min walk
  • Fun City - 3 min drive
  • Long Beach - 4 min drive
  • Lorilar Ranch - 4 min drive

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 14 min drive

Restaurants

  • Windows — 1 min walk
  • Gohan (Adults Only) — 1 min walk
  • Green Jack - 10 min walk
  • Le Petit Francois - 11 min walk
  • Ristorante Passatore - 13 min walk

About this property

Sunscape Puerto Plata - All Inclusive

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Sunscape Puerto Plata - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. All 585 individually furnished rooms feature WiFi and iPod docks. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include furnished balconies and room service.
Sunscape Puerto Plata - All Inclusive offers 585 forms of air-conditioned accommodation with iPod docking stations and a safe. Rooms open to furnished balconies. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Puerto Plata hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers. Renovation of all guestrooms was completed in February 2016.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sunscape Bitebonia has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

Buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • Available in some public areas: WiFi (USD 15 per night)

Parking and public transport

  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7 AM–11 AM
  • 8 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 9 bars/lounges, 1 beach bar and 1 swim-up bar
  • Free daily reception
  • Room service available

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Game/wildlife viewing
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • No lifts
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Conference centre (1924 square feet of space)
  • Meeting rooms 2

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Beach towels
  • Renovated guest rooms – February 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover and Diners Club; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunscape Puerto Plata All Inclusive
Sunscape Puerto Plata
Sunscape Puerto Plata All Inclusive All-inclusive property
Sunscape All Inclusive All-inclusive property
Sunscape Puerto Plata Hotel
Hotel Sunscape Puerto Plata Puerto Plata
Puerto Plata Sunscape Puerto Plata Hotel
Sunscape Puerto Plata Puerto Plata
Sunscape Puerto Plata All Inclusive
Sunscape
Sunscape Hotel
Sunscape Puerto Plata - All Inclusive All-inclusive property
Sunscape Puerto Plata
Sunscape Puerto Plata All Inclusive
Sunscape Puerto Plata - All Inclusive Puerto Plata

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 227 out of 633 reviews
5 - Excellent 36%
Rating 4 - Good. 214 out of 633 reviews
4 - Good 34%
Rating 3 - Okay. 100 out of 633 reviews
3 - Okay 16%
Rating 2 - Poor. 42 out of 633 reviews
2 - Poor 7%
Rating 1 - Terrible. 50 out of 633 reviews
1 - Terrible 8%

4.2/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Oct 2021

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, comfortable resort , beautiful beach . Thank You
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS AMAZING. PERFECT WEEKEND GETAWAY WITH MY HUSBAND
Stayed 2 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really enjoyed the beach here.
Stayed 2 nights in Oct 2021

3/5 Okay

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food was ok all the restaurants were not opened everyday. The rooms are dated the air didn’t work and my shower did not have water pressure that was never addressed by the staff after several complaints and no other rooms available. I would rate the overall property and food as very mediocre.
Stayed 4 nights in Oct 2021