Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
52% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from g

Nice hotel

Posted 09-Apr-2016
the hotel was fun, the food ok but needs improvement and variety. the beach is beautiful. the bar service was excellent and we must give credit to roberto for its excellent customer service
3 out of 5
by A verified traveller from NY

You get what you pay for

Posted 15-Mar-2016
Pros: Nothing
Cons: The Staff should be friendlier and more accommodating. The food & drinks need a thorough make-over and so does entertainment.
Location: I had no interest in exploring the area, and I didn't know of any activity being offered. I ate and went to bed.
This resort did not offer any comfort or worthy entertainment. At check-in they didn't have my reservation. I waited close to an hour for them to contact Expedia and resolve the issue. The food drinks are not even worth mentioning.
1 out of 5
by A verified traveller

Terrible tha room

Posted 01-Mar-2016
The atention for the personal of animation is excelent, but the room no is clear, all is old.
1 out of 5
by A verified traveller

Hotel is out dated

Posted 19-Feb-2016
The hotel is out dated and in poor disrepair.The room conditions are horrible,unclean,and the service is terrible.The food leaves much to be desired and also unclean there was a fly in the soup casserole and the bar needs everything!This hotel should should not be in operation!!
3 out of 5
by A verified traveller

Posted 01-Feb-2016
We loved the stayed, good food everybody was very nice and pleasant...
1 out of 5
by Ernesto

This traveller left a rating score only Posted 30-Jan-2016 on Hotels
1 out of 5
by Paul from santiago Republica Dominicana

no me gusto el hotel celuisma playa dorada

Posted 29-Jan-2016 on Hotels
El hotel tiene un servicio malo lo que ofrecen no es real el teléfono para pedidos y reservas no sirve no hay vigilancia en la playa los restaurantes todos estaban llenos, no hay planificación de reservas para comer en los distintos restaurantes, la comida es mala siempre esta fría en el bufet común, no limpian la playa siempre esta sucia, la nevera de la habitación esta completamente oxidada, no limpian la piscina con frecuencia, nos dejaron en espera para entrada de habitación durante una hora entregan llaves a las 3:00pm y espere hasta las 4:00pm total mente malo no lo recomiendo a nadie para ningún topo de actividad.
2 out of 5
by Maritza from New York

the worst

Posted 29-Jan-2016 on Hotels
Terrible service.
2 out of 5
by Diego from Brooklyn ny

Horrible

Posted 26-Jan-2016 on Hotels
The only good things were the pool and some of the waiters
2 out of 5
by Terri Flora from Owen Sound, Ontario

Really Disappointed!

Posted 21-Jan-2016 on Hotels
The resort is really rundown and in spite of the great service staff was a really disappointing experience. The balcony door was permanently stuck closed. Didn't try the air conditioner but the room was clean and the bed fairly comfortable. The food was adequate, not much choice and the birds were everywhere walking ON the food trays, all over the tables, which were not wiped or cleaned even from day to day, the same dirt and smeared bird droppings. Not much selection of food although the wait staff was wonderful, of course looking for tips, which they say aren't allowed BUT if you want good service??? The beach was nice, too many people and too much 'saving' of lounge chairs, sometimes for the entire day, so there was limited space to sit and relax. We were there on Sunday and Monday to visit our family that came down for the week from Canada and there was NO SHOW, NO ENTERTAINMENT, unless you call some drunks on the stage with the 'entertainment' crew, doing karaoke, entertainment. I DON"T> Drinks were plentiful but really watered down and NO Disco, which wasn't a bad thing for us as our room was really close, but what IF we had wanted to go out and dance and socialize. NOPE!! All in all this was a really costly and disappointing experience and my husband and I along with my Canadian family would NEVER consider returning here.