Great location, attending wedding
Attended this hotel to attend a wedding.
Location is great, unfortunately the hotel itself is tired and in need of some TLC.
In our room (203) one of the overhead main lights didn't work, and in the bathroom the shaving light didn't work, the sink plug would not lock down, so impossible to fill basin for a shave, and finally the shower was so weak, it was very difficult to shower off lather.
2 of the breakfasts were delivered without the sausages ordered, and these were brought to the table once most of the meal was completed.
Didn't bother to complain as I doubt if anything will change in the time warped hotel.
On departure noticed the chefs were huddled outside the fire escape having a fag
Progressive hotels seek customer feedback to improve, and no one asked us our opinion.
Will not be revisiting
Comment from Hotel Management
06-Jun-2017 by Salterns, Hotel Management
Thank you for taking the time to write this review. We provide feedback forms in every room, but we also look at our booking websites for feedback too. I will once again thank you for your feedback and pass on this information in order to make the necessary improvements.