"Gabriela at the front desk was absolutely kind. Very informative and had a beautiful attitude and smile. The staff was very friendly, housekeeping, the pool guys with the activities was fun, and the servers were all attentive. Ana at the lobby was a bit curt and didn’t like her attitude so much but everyone else was great.
Angie at the travelers building was great, helped us purchase Xcaret bundle. Great attitude and informative!
The only thing that was missing for me was a lively vibe, there...