Isla Mujeres Ferry Terminal - 45 min drive - 5.4 miles
North Beach - 45 min drive - 5.7 miles
Dolphin Discovery - 49 min drive - 7.6 miles
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive
Restaurants
Hiroshi Bar - 6 min drive
World Café - 8 min drive
Don Fernando Lobby Bar - 6 min drive
Caprichos Villa del Palmar - 5 min drive
Davinos - 5 min drive
About this property
Finest Playa Mujeres by The Excellence Collection - All Inclusive
Luxury all-inclusive property located in Playa Mujeres
You can look forward to an adjacent golf course, free water park access and 2 swim-up bars at Finest Playa Mujeres by The Excellence Collection - All Inclusive. With a private beach, a beach bar and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, a facial or a Swedish massage at One Spa, the on-site spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. The gym offers Pilates classes and fitness classes; other things to do include fishing, volleyball and snorkelling. In addition to 2 poolside bars and a rooftop terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
10 outdoor pools and a children's pool, with 2 swim-up bars, sunloungers and pool umbrellas
Free self-parking and valet parking
An outdoor tennis court, extended parking and a round-trip airport shuttle (surcharge)
Babysitting (surcharge), a gift shop and tennis lessons on-site
Guest reviews give top marks for the family-friendly amenities, beach locale and helpful staff
Room features
All 450 rooms feature comforts, such as 24-hour room service and free international calls, in addition to thoughtful touches, such as premium bedding and pillow menus. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
Recycling, LED light bulbs and composting
Bathrooms with Jetted bath and rainfall showers
46-inch LED TVs with premium channels
Furnished balconies or patios, separate sitting areas and eco-friendly cleaning products
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Cycling
Football
Tennis
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Extended parking on site
Food and drink
12 restaurants
16 bars/lounges
2 poolside bars
2 swim-up bars
A beach bar
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli
Restaurants on site
Brass
Le Petit Plaisir /Eleganc
Lizo
Shoji
The Market Kitchen
Things to do
10 outdoor pools
Beach volleyball
Boat tours
Children's pool
Fishing
Fitness classes
Free children's club
Free water park
Full-service spa
Golf driving range
Gym
Hot tub
Kayaking
Motor boating
Outdoor tennis court
Personal motorised watercraft
Pilates classes
Playground
Sailing
Scuba diving
Shopping
Snorkelling
Steam room
Tennis lessons
Wine tasting room
Yoga classes
Family friendly
10 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Playground
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference centre
Meeting room
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Rooftop terrace
Vegetable garden
Full-service spa
19 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Steam room
Swedish massages
Thalassotherapy
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Airport shuttle fee: MXN 3904.21 per vehicle (return, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive
Frequently asked questions
Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?
Yes, this property has 10 outdoor pools and a children's pool.
How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection - All Inclusive on 21 Jul 2025 start from £397.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Finest Playa Mujeres by The Excellence Collection - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Self-parking and valet parking are free at this property.
What time is check-in at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Checkout is at noon.
Does Finest Playa Mujeres by The Excellence Collection - All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.
Are there all-inclusive benefits at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, cycling, football and more.
Where is Finest Playa Mujeres by The Excellence Collection - All Inclusive located?
Located in Playa Mujeres, this beachfront property is next to a golf course and within 1 mi (2 km) of Mujeres Beach, Punta Sam Beach and Punta Sam Ferry Terminal. Playa Mujeres Golf Club and El Meco Archaeological Site are also within 3 miles (5 km).
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Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 898 out of 1260 reviews
10 - Excellent
898
Rating 8 - Good. 175 out of 1260 reviews
8 - Good
175
Rating 6 - Okay. 104 out of 1260 reviews
6 - Okay
104
Rating 4 - Poor. 42 out of 1260 reviews
4 - Poor
42
Rating 2 - Terrible. 41 out of 1260 reviews
2 - Terrible
41
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10
Food was good, hotel was clean, staff friendly… beach was clean… top A+
Patrick
Stayed 7 nights in Jun 2025
10/10
Beautiful resort and very friendly staff!
Alisa
Stayed 4 nights in Jun 2025
10/10
Beautiful resort, not too big, extremely well maintained, staff were very friendly and accommodating, right on the beach, food and drinks excellent
Dean
Stayed 5 nights in Jun 2025
10/10
Amazing location.
missam
Stayed 4 nights in Jun 2025
10/10
Beautiful resort with friendly staff
Elina
Stayed 4 nights in Jun 2025
10/10
My family and I enjoyed those vacations a lot. At the hotel the service is excellent, the rooms and the food very good, everything very clean and quiet, the staff very friendly.
Liudmila
Stayed 7 nights in Jun 2025
10/10
Love how clean and kid friendly this resort was. I absolutely loved all the amenities and entertainment options for all ages
Kenia
Stayed 6 nights in Jun 2025
10/10
Great Property, Awesome Experience, very Family Oriented.
Alberto Rene
Stayed 6 nights in May 2025
10/10
Absolutely amazing time. I would definitely visit again.
Charles
Stayed 3 nights in Jun 2025
10/10
pretty great resort. We went with family and service was excellent!
Danqing
Stayed 3 nights in May 2025
10/10
The place exceeded my expectations. The food was amazing but the service was absolutely above and beyond.
tatiana
Stayed 4 nights in Jun 2025
10/10
The resort was amazing! The best part ever is that it is extremely kid friendly!
Mark
Stayed 5 nights in May 2025
10/10
Beautiful landscape, very clean, and exactly as portrayed online.
Steven
Stayed 6 nights in Jun 2025
10/10
Absolutely amazing hotel
Erin
Stayed 4 nights in May 2025
10/10
Loved the kids water park
Kimber
Stayed 9 nights in May 2025
10/10
great family friendly hotel with incredible staff
Saeed
Stayed 4 nights in May 2025
10/10
Amazing vacation at this resort. Room, food, pool, beach and staff were all great! I highly recommended this resort. We cant wait to come back.
Seonghyun
Stayed 6 nights in May 2025
10/10
Everything was great! Geen our waitress on the beach was the best!!
Kasey
Stayed 3 nights in Jun 2025
10/10
Very friendly. Staff, nice pools, walkable and very good for kids.
LIDIA ROSA
Stayed 4 nights in Jun 2025
8/10
The grounds and beach were very nice.
cherien
Stayed 3 nights in May 2025
10/10
Very clean and friendly people we enjoyed our 6 days stay
Raouf
Stayed 5 nights in May 2025
10/10
Had a wonderful time and would definitely go back.
Erin
Stayed 7 nights in May 2025
10/10
Amazing! Great food! Waterpark could use more shade buth otherwise excellent.
Manuel De Jesus
Stayed 4 nights in Jun 2025
10/10
We love everything this resort has to offer. This was our second time staying here.