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Overview of Hotel Secreto

Photo gallery

Featured image
On the beach
Outdoor pool
Terrace/patio
Premium bedding, in-room safe, individually furnished, desk

Hotel Secreto

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationAztlán Galería3 min walk
    Popular LocationNorte Beach4 min walk
    Popular LocationParador Fotográfico8 min walk
    AirportIsla Mujeres, Quintana Roo (ISJ)11 min drive

Choose dates to view prices

Executive -Fourth Floor king

5/5 guest room rating
  • 441 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Superior- Ground Floor King

4.6/5 guest room rating
  • 441 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Deluxe -Second & Third Floor King

5/5 guest room rating
  • 441 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Signature-Garden View King

4/5 guest room rating
  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Isla Mujeres

Located in Isla Mujeres, Hotel Secreto is on the beach. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Garrafon Natural Reef Park and Dolphin Discovery. Cancun Interactive Aquarium and Costa Occidental de Isla Mujeres National Park are also worth visiting.
Visit our Isla Mujeres travel guideOpens in a new window
View in a map
Map
Popular Location

What's nearby

  • Aztlán Galería - 3 min walk
  • Norte Beach - 4 min walk
  • Cocal Beach - 5 min walk
  • Parador Fotográfico - 8 min walk
  • Terminal Marítima Isla Mujeres - 10 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 124 min drive

Restaurants

  • Lola Valentina - 4 min walk
  • Asia Caribe - 4 min walk
  • Rooster - 5 min walk
  • Qubano - 5 min walk
  • Angelo - 5 min walk

About this property

Hotel Secreto

4-star hotel on the beach, near Norte Beach
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and spa services. All 12 individually furnished rooms feature free WiFi and room service. Guests will also find premium bedding, free bottled water and hairdryers.
Hotel Secreto offers 12 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This individually furnished accommodation includes desks. Beds feature premium bedding. This Isla Mujeres hotel provides complimentary wireless Internet access. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Dry cleaning service
  • Outdoor pool

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Beachfront location

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe

See similar properties

Isla Mujeres
Isla Mujeres
Pool
Pool
Washer and dryer
Washer and dryer
4 star
4 star
Hotel
Hotel
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

    Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking

Property is also known as

Hotel Secreto Isla Mujeres
Secreto Isla Mujeres
Secreto Hotel Isla Mujeres
Secreto Isla Mujeres
Hotel Secreto Hotel
Hotel Secreto Isla Mujeres
Hotel Secreto Hotel Isla Mujeres

Frequently asked questions

Can I cancel my reservation for free at Hotel Secreto and receive a full refund?
Yes, Hotel Secreto offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Secreto cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Secreto?
As of 11 Apr 2021, prices found for a 1-night stay for 2 adults at Hotel Secreto on 1 May 2021 start from £108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Secreto have a pool?
Yes, this property has an outdoor pool.
Is Hotel Secreto pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Secreto?
Self-parking is free at this property.
What time is check-in at Hotel Secreto?
Check-in is from 3 PM - 11:30 PM. After-hours check-in is not available.
What time is check-out at Hotel Secreto?
Checkout is at noon.
Where is Hotel Secreto located?
Nestled on the beach, this Isla Mujeres hotel is within a 5-minute walk of Aztlán Galería and Norte Beach. Garrafon Natural Reef Park is 1 mi (1.7 km) away.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 65 out of 81 reviews
5 - Excellent 80%
Rating 4 - Good. 11 out of 81 reviews
4 - Good 14%
Rating 3 - Okay. 4 out of 81 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 81 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 81 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.9/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED our stay at Hotel Secreto, will stay here everytime I am in Isla Mujeres and hope to return soon! Thank you!
Stayed 5 nights in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just slightly off the beaten track and a respite from the crowds. A great place to retreat from the high energy central area. Great staff.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bf loves how spacious the rooms are and the beautiful beach view from our balcony. We enjoyed our stay here so much that we decided to again book our stay while visiting the island. The waterfall shower heads, Nespresso machine in the rooms are great additions frm our previous stay. As well as the clean and neat interior designs. Although the hotel strongly recommends you to not throw/flush toilet papers in the toilet, it did not hinder our decision of booking this cute hotel again. My only recommendations for this hotel and for future guests to enjoy their experience well is for management/ staff to place mattress topper on their bed. (We found the mattress too firm for our back) Overall we like this cute and quaint hotel!
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! We were greeted by Scott (the owner) when we arrived. From the minuet we walked in, he made sure we had everything we needed for a wonderful stay. The rooms and balcony's are large, super clean and furnished with everything you need. The bed was the best we have experienced in Mexico. The air conditioning was cold and the water was hot. The view from our balcony looks over the pool and right out to a quiet cove on the rough side of the island. The lobby bar is manned by Angel. He is very quick to make up your drinks and help order awesome food from Las Hamacas to enjoy at the pool. The beach is right out the back door and it is a quick walk to the lagoon by the Mia for swimming and snorkeling. The location of the hotel is a quick walk to North Beach and everything in El Centro. For trips to other parts of the Island you can arrange a golf. We have been staying at different hotels on Isla for the last 5 years, but I can't imagine staying anywhere else now that we have experienced Hotel Secreto
Stayed 6 nights in Jan 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Secreto is a gem. Truly wonderful start to finish. The owner and staff were tremendous in their recommendations, hospitality and overall service. The location is perfect for accessing the island’s most beautiful beach, and has its own beach front area. If you like peaceful, low key elegance away from the monolith hotel scene, Secreto is the place to go.
Stayed 2 nights in Feb 2021

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