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Hotel Secreto

4.0 star property
On beach with outdoor pool, near Isla Mujeres Ferry Terminal

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Photo gallery for Hotel Secreto

Outdoor pool, pool loungers
On the beach
Executive -Fourth Floor king | 1 bedroom, premium bedding, in-room safe, individually furnished
Lobby sitting area
1 bedroom, premium bedding, in-room safe, individually furnished

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room (No View & No Balcony)

Standard Room (No View & No Balcony) | 1 bedroom, premium bedding, in-room safe, individually furnished

Standard Room (No View & No Balcony)

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
Rainfall showerhead
  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe -Second & Third Floor King

1 bedroom, premium bedding, in-room safe, individually furnished

Deluxe -Second & Third Floor King

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Individually furnished
Air conditioning
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
Rainfall showerhead
Private bathroom
  • 441 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Executive -Fourth Floor king

Executive -Fourth Floor king | 1 bedroom, premium bedding, in-room safe, individually furnished

Executive -Fourth Floor king

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
Rainfall showerhead
Private bathroom
  • 441 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior- Ground Floor King

1 bedroom, premium bedding, in-room safe, individually furnished

Superior- Ground Floor King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Premium bedding
Separate bedroom
Bathrobes
Hairdryer
Rainfall showerhead
Private bathroom
  • 441 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
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About the area

Map
Sección Lote 11, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 5 min walk - 0.3 miles
  • Isla Mujeres Cemetery - 6 min walk - 0.4 miles
  • Isla Mujeres Ferry Terminal - 8 min walk - 0.5 miles
  • North Beach - 9 min walk - 0.5 miles
  • Dolphin Discovery - 8 min drive - 4.0 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 118 min drive

Restaurants

  • ‪Lima y Coco - ‬4 min walk
  • ‪Stingray - ‬4 min walk
  • ‪Guru Beach Club & Restaurant - ‬6 min walk
  • ‪Lola Valentina - ‬4 min walk
  • ‪North Garden - ‬3 min walk

About this property

Hotel Secreto

Upscale hotel near North Beach
Close to Isla Mujeres Ferry Terminal, Hotel Secreto provides amenities, such as a gym and a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Smoke-free property, tour/ticket information and luggage storage
  • A lift, a front desk safe and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Daily housekeeping and desks

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Secreto Isla Mujeres
Secreto Isla Mujeres
Secreto Hotel Isla Mujeres
Secreto Isla Mujeres
Hotel Secreto Hotel
Hotel Secreto Isla Mujeres
Hotel Secreto Hotel Isla Mujeres

Frequently asked questions

Does Hotel Secreto have a pool?

Yes, this property has an outdoor pool.

Is Hotel Secreto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Secreto?

Self-parking is free at this property.

What time is check-in at Hotel Secreto?

Check-in start time: 3 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Secreto?

Checkout is at noon.

Where is Hotel Secreto located?

Nestled on the beach, this Centro - Supmza 001 hotel is within a 5-minute walk of Aztlán Galería and North Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Isla Mujeres Cemetery are also within 5 minutes.

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Hotel Secreto Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 269 out of 311 reviews
Rating 8 - Good. 30 out of 311 reviews
Rating 6 - Okay. 6 out of 311 reviews
Rating 4 - Poor. 5 out of 311 reviews
Rating 2 - Terrible. 1 out of 311 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Great place
Stayed 3 nights in Apr 2025

10/10

Great spot centrally located, staff was very accommodating. Close to all the downtown amenities and Playa Norte
Stayed 7 nights in Apr 2025

10/10

Secreto is now our home away from home! We go to Isla Mujeres at least once a year and we won’t stay anywhere else! The ladies at the desk are all amazing! Angel on the roof is great!
Stayed 3 nights in May 2025

8/10

We prefer this type of smaller resort feel. Secreto is in good condition, but you need to appreciate the modern style, sacrificing drawers / closet storage space.
Stayed 4 nights in May 2025

10/10

The rooms were very clean and spacious. The staff was super friendly and helpful with local insight on shops restaurants.
Stayed 3 nights in Feb 2025

8/10

Very comfortable 3 night stay - well worth paying the extra for a second floor balcony room. Welcome tranquil spot in an otherwise very touristed area. Short walking distance to the public beach, eateries and dive centre.
Stayed 2 nights in Jan 2025

10/10

The hotel was delightful, and the staff couldn’t have been nicer. Unfortunately Isla Mujeres does not have great food. This is not my first time to the island. We tried three of the recommended restaurants. All were mediocre at best. Secreto is wonderful!
Stayed 3 nights in May 2025

10/10

Our stay was great.
Stayed 2 nights in Oct 2024

10/10

I had a great stay, the staff was so friendly and overall amazing. The hotel have the most beautiful picture perfect ocean view with a private beach
Stayed 5 nights in Dec 2024

10/10

The staff was awesome And the views of the ocean were unbelievable
Stayed 7 nights in Feb 2025

10/10

Had a great room overlooking pool and beach. Awesome patio
Stayed 1 night in Jan 2025

10/10

Everyone was nice and it was clean!
Stayed 7 nights in Nov 2024

10/10

Beautiful boutique hotel with stellar service and amenities. Even though the non-ocean view rooms are microscopically tiny and basic (no chair in the room because there is no room for anything beside the bed, no irons, no balcony, suitcase is wedged in front of closet area that is almost unusable because it’s so small and the bar to hang clothes on is so high it’s almost out of reach unless you are tall), I would still stay here again because it’s a perfect walkable location to Playa Norte and everything you want to access there, but also quiet and secluded feeling. Next time hopefully in one of the 12 ocean-front rooms, which book up fast.
Stayed 6 nights in Feb 2025

10/10

Just got back from a week long stay with my husband. I can’t say enough great things about the property. Clean, friendly, secluded, but close to the hustle and bustle. Felt very safe. Our room had a fridge and safe. Coffee and water refilled every day. We stayed in one of the standard rooms, no view but the room was still beautiful. We can’t wait to come back and stay in an ocean front room. Only place well stay on the island!
Stayed 5 nights in Mar 2025

10/10

Beautiful property with a great location. Beds were very comfortable and the room had high quality sheets and towels. Staff was courteous. The roof top bar was great! The pool was also lovely,
Stayed 4 nights in Oct 2024

10/10

Beautiful hotel,excellent staff,easy walk to beach and restaurants. The rooftop bar has the best sunset view in the island!
Stayed 7 nights in May 2024

10/10

Hotel Secreto is a wonderful hotel walking distance to restaurants and beach! We had a wonderful time during our stay and definitely recommend this hotel if you are looking for a quiet hotel close to the action of the beach and Hidalgo street!
Stayed 4 nights in Jun 2024

10/10

Close to North Beach, clean, beautiful property.
Stayed 5 nights in Jul 2024

10/10

A great spot close to the busy areas
Stayed 4 nights in Jul 2024

10/10

This is a great location on the island. The staff was very polite and helpful with everything. The rooftop bar had great views and good drinks. We couldn’t go in the ocean on the property cuz of the waves, but north beach is just a short couple minute walk away. Plus, it was nice to lay on our beach since it was very private. We usually don’t go in the water much so it didn’t bother us. We most likely would go to the same hotel again next time we are on the island.
Stayed 5 nights in Jan 2025

10/10

This was our first time at this property. We had stayed close to it before so we knew the area. The staff was friendly and helpful, Eileen was a blessing when it came to any concierge service we needed. The roof top bar offered a spectacular view.
Stayed 4 nights in Oct 2024

10/10

Nice view if you get a balcony. Great hotel if you want to relax.
Stayed 5 nights in May 2024

10/10

Place was nice and close to beach and restaurant walking distance staff was friendly wish there was a restaurant on site though
Stayed 3 nights in Apr 2024

10/10

Great property with amazing views, perfect access to the best shopping and beaches. Rooms were immaculate and the rooftop bar was a great added bonus.
Stayed 6 nights in Mar 2024

10/10

We recently stayed at Hotel Secreto for 3 nights. We had the best experience, the staff was outstanding and Maria in the spa gave me the best massage I ever had!
Stayed 3 nights in Jun 2024