Title: Villa Elena Isla Mujeres Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=7925&destination=Isla+Mujeres%2C+Quintana+Roo%2C+Mexico&selected=13180288&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Villa Elena Isla Mujeres Travelers escape to the seaside tranquility of Isla Mujeres, where private terraces offer perfect spots for soaking up the Mexican sunshine ## Photo gallery for Villa Elena Isla Mujeres ![Suite Six | Terrace/patio - Villa Elena Isla Mujeres (Isla Mujeres)](https://images.trvl-media.com/lodging/14000000/13190000/13180300/13180288/32976ff2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite Six | Living area | Plasma TV - Villa Elena Isla Mujeres (Isla Mujeres)](https://images.trvl-media.com/lodging/14000000/13190000/13180300/13180288/0639ef08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Six | Bathroom | Shower, free toiletries, hair dryer, towels - Villa Elena Isla Mujeres (Isla Mujeres)](https://images.trvl-media.com/lodging/14000000/13190000/13180300/13180288/c786f940.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Six | Terrace/patio - Villa Elena Isla Mujeres (Isla Mujeres)](https://images.trvl-media.com/lodging/14000000/13190000/13180300/13180288/951db392.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Five | View from room - Villa Elena Isla Mujeres (Isla Mujeres)](https://images.trvl-media.com/lodging/14000000/13190000/13180300/13180288/a8bea341.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Villa Elena provides a peaceful retreat just steps from North Beach on Isla Mujeres. Guests enjoy the sunny terrace while staying connected with in-room WiFi. Previous visitors consistently praise the attentive multilingual staff who enhance the experience at this island haven. ## Reviews 9.2 Wonderful ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping £67 includes taxes & fees 2 Apr - 3 Apr ## Room options ### Check availability for these dates Tonight [Apr 1 - Apr 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=13180288&PinnedHotelID=13180288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=13180288&PinnedHotelID=13180288&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 2 - Apr 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=13180288&PinnedHotelID=13180288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=13180288&PinnedHotelID=13180288&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=13180288&PinnedHotelID=13180288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=13180288&PinnedHotelID=13180288&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=13180288&PinnedHotelID=13180288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=13180288&PinnedHotelID=13180288&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Room Three ![Standard Room Three | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/14000000/13190000/13180300/13180288/763933cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room Three - City view - 280 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Studio One ![Studio One | View from room](https://images.trvl-media.com/lodging/14000000/13190000/13180300/13180288/29cb3a77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio One 9.0 Wonderful 2 reviews - City view - 280 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Studio Two ![Studio Two | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/14000000/13190000/13180300/13180288/b1b9cc89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Two - City view - 280 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite Six ![Suite Six | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/14000000/13190000/13180300/13180288/6e70d48b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Six 10.0 Exceptional 1 review - Sea view - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite Five ![Suite Five | View from room](https://images.trvl-media.com/lodging/14000000/13190000/13180300/13180288/a8bea341.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Five 9.4 Exceptional 3 reviews - Sea view - 624 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room Four ![Standard Room Four | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/14000000/13190000/13180300/13180288/706f7efb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room Four 9.0 Wonderful 2 reviews - City view - 280 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Villa-Elena-Isla-Mujeres.h13180288.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Villa-Elena-Isla-Mujeres.h13180288.Hotel-Information) ## About the area Located near the beach, Villa Elena Isla Mujeres is in Centro - Supmza 001, a neighbourhood in Isla Mujeres. While the natural beauty of North Beach and Punta Sur can be enjoyed by anyone, those looking for an activity can explore Cancun Underwater Museum. Plaza 28 is another place to visit that comes recommended. [Visit our Isla Mujeres travel guide](https://www.expedia.co.uk/Isla-Mujeres.dx7925) [View more Guest houses in Isla Mujeres](https://www.expedia.co.uk/Isla-Mujeres-Guest-Houses.d7925-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.25316%2C-86.74369&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uCRBuXlVQfRBKx-7SbAQE0PJKXE=) Avenida Juárez SM 01, Mz 10 Lote 24, Centro, Isla Mujeres, QROO, 77400 ### What's nearby - ![High-speed ferry at the terminal of Isla Mujeres waiting for passengers to return to Cancun.](https://images.trvl-media.com/place/553248634963233951/b0e4f9bc-41c5-4c22-a013-341fa9d2ab4e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Isla Mujeres Ferry Terminal 5 min walk \- 0.3 miles - ![Miguel Hidalgo](https://images.trvl-media.com/place/7925/abe46061-603c-4c04-af6b-8307cf4fb149.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Miguel Hidalgo 6 min walk \- 0.4 miles - ![North Beach](https://images.trvl-media.com/place/6282771/63d6351c-7c09-4adf-abf1-55a1dd6b6341.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) North Beach 11 min walk \- 0.6 miles - beach 10 min walk \- 0.5 miles - Isla Mujeres Cemetery 13 min walk \- 0.7 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 113 min drive ### Restaurants - Luna Grill 7 min walk - MARINA BARTOLOMÉ 5 min walk - M7 Beach 8 min walk - Los Mariscos De Humo 7 min walk - Sonny's Pizza 6 min walk ## About this property ### Villa Elena Isla Mujeres Guest house near North Beach Located close to Cancun Underwater Museum and Punta Sur, Villa Elena Isla Mujeres provides a terrace. Guests can connect to free in-room WiFi. Other perks at this guest house include: - Free self-parking - Luggage storage, multilingual staff and a front desk safe - Guest reviews speak highly of the helpful staff Room features All rooms are individually furnished, and boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - Plasma TVs with cable channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![White sand](https://images.trvl-media.com/lodging/2000000/1580000/1570400/1570382/26fc97e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada Del Mar Centro - Supmza 001 - Pool - Spa - Kids’ pool - Parking included 7.8 Good 1,002 reviews £64 includes taxes & fees 30 Apr - 1 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-30&endDate=2026-05-01&selected=1570382&PinnedHotelID=1570382&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3030000/3021800/3021729/c66e2755.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bahia Chac Chi Centro - Supmza 001 - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 1,002 reviews £76 includes taxes & fees 18 Apr - 19 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=3021729&PinnedHotelID=3021729&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/3000000/2490000/2487100/2487077/135b11c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rocamar Hotel Panoramico Isla Mujeres Centro - 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Pool - Spa - All-inclusive - Parking included 8.6 Excellent 1,083 reviews £133 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=19369216&PinnedHotelID=19369216&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=13180288&PinnedHotelID=13180288&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=13180288,1570382,3021729,2487077,99262726) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 12 metres - Street parking available - Onsite parking available only on request - Free self parking on site - Limited on-site self parking ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - Terrace ### Accessibility - No lift ### More - 2 floors - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning (climate-controlled) - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions The front desk is open daily from 10:00 AM - 9:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: PayPal This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Casa Elena Isla Mujeres Villa Elena Isla Mujeres Guesthouse Villa Elena Isla Mujeres Isla Mujeres Villa Elena Isla Mujeres Guesthouse Isla Mujeres ## Frequently asked questions ### Is Villa Elena Isla Mujeres pet-friendly? ### How much does it cost to stay at Villa Elena Isla Mujeres? ### How much is parking at Villa Elena Isla Mujeres? ### What time is check-in at Villa Elena Isla Mujeres? ### What time is check-out at Villa Elena Isla Mujeres? ### Where is Villa Elena Isla Mujeres located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Villa Elena Isla Mujeres Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 117 8 - Good 47 6 - Okay 8 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### TFlint Renovations 14 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Villa Elena lives up to all the 5 star reviews it receives. Value for the money, cleanliness, staff, comfortable bed, A/C etc. etc. If there's another or better place at this price point I'd love to know. If I'm ever back in Isla Mujeres, I'll be definitely staying here. ##### TFlint Renovations Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### Keely 8 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay, very walkable. Stayed in Room #6, which was large with a nice balcony and view of the ocean. Clara checked us in and cleans the room. She was kind and helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/9e033486-974c-4da2-87b8-b77fc977e065-1772971908303.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/15b4dc4a-bccf-4440-ae54-62724995dc72-1772971908522.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Keely Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Heather 6 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything stood out.The owners/staff were so nice. The room suite 6 was huge and clean. The terrace was absolutely beautiful, probably the best view on Isla. I would love to return. We broke a cup and bowl and they were so nice about it. ![](https://a.travel-assets.com/ugc/hotel-reviews/f61113b4-f853-4fe8-adb6-7c6060b3924c-1770408940024.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ddc5c1c2-144b-4f41-a1b3-58e39c58c5f6-1770408939851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/223b197c-c6cb-4ea8-bca3-97037264dc45-1770408942310.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Heather Stayed 7 nights in Jan 2026 Verified ### 8/10 Good #### Aleksandra 10 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities AC worked well, the room was nice and clean. I had issues paying by credit card and had to get cash at the ATM twice as there was a limit on how much I could withdraw daily. Overall, with fees and exchange rate impacts, I paid more for the stay than I was promised through Expedia. ##### Aleksandra Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Bridget 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stunning views and within easy walking distance of the town and north beach! Highly recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/d5b6d1bd-96d8-4575-b908-7baa3c123e0f-1758831195582.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bridget Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### HARSHAVARDHAN 24 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice location and nice hosts ##### HARSHAVARDHAN Stayed 2 nights in Jan 2024 Verified ### 10/10 Excellent #### Nichole 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wilbert and the staff went above and beyond every day ##### Nichole Stayed 7 nights in Feb 2025 Verified ### 10/10 Excellent #### Jean Pierre 27 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Well managed hotel Super clean ! Good location. Small kitchen with microwave and little range, frefrigerator etc. The front rooms are a noisy during the day but very quiet at night. ##### Jean Pierre Stayed 5 nights in Mar 2025 Verified ### 8/10 Good #### Nina 14 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Villa Elena is a basic accommodation at a very reasonable cost located very close to the main area of Isla Mujeres but far enough away to be quiet. Very clean and good and prompt communication. Highly recommended. ##### Nina Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Beau 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the location and easy access to the central commercial area. Close enough to walk, but tucked back enough for some calm and quiet. Room was clean and comfortable. Easy access to drinking water. Next time we will splurge for a balcony view! ##### Beau Stayed 4 nights in Jan 2025 Verified ### 10/10 Excellent #### clay 17 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Our stay at villa elena was perfect. Suite 5 was lovely, ocean waves crashing all night, room was spotless upon arrival, and bed sheets made each night. Air conditioner worked perfect. Close to amenities and no road nice. Comfy king bed. ##### clay Stayed 3 nights in Dec 2024 Verified ### 8/10 Good #### Diane 5 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely clean room, though our room window was straight onto the road so had to keep curtains shut. Super clean and friendly though terrace is neglected which is a shame. ##### Diane Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### John 19 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great sea view and sound. Fifteen min walk to beach. Easy check/out. Close walk to ferry and restaurants/shopping. Sound carries in the hallway so one neighbor was really loud our first night early in the morning and kept us up. After that, it was a respite from the rest of the island bustle. ##### John Stayed 3 nights in Mar 2025 Verified ### 8/10 Good #### Larry 7 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities We were fortunate to stay in Suite 5 and enjoyed a stunning view and a very comfortable bed. The kitchen facilities are very basic which worked for our purposes. the location is very walkable to town and beaches and having afternoon shade on the deck was welcoming. All of the staff we interacted with were very helpful. ##### Larry Stayed 7 nights in Nov 2023 Verified ### 10/10 Excellent #### Minay 28 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect for a quick trip I liked that this place is within walking distance from the ferry station and that you don't need to turn on the A/C at night, just leave the balcony door open. The owners are very friendly and the room was very comfortable. The bed maybe too soft for my taste, but I would definitely go back! ##### Minay Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### Jill 17 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is amazing. the service was excellent and the rooftop terrace was a huge perk. we were up there every night. h ##### Jill Stayed 2 nights in Jan 2024 Verified ### 10/10 Excellent #### Karen 8 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Our suite (#6) has a gorgeous view of the sunrise over the Caribbean Sea. Bright room with spacious balcony. Laida (staff member on site) was extremely friendly and helpful. ##### Karen Stayed 3 nights in Feb 2024 Verified ### 10/10 Excellent #### Uppili 13 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities Great room with a great balcony view. It'd be great if the receiving receptionist could speak a little English. It was a little difficult to communicate. ##### Uppili Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Cynthia 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was absolutely amazing and I can't wait to do back! We stayed in Suite 6- a large room with a huge balcony right on the water. We had nonstop Caribbean br The kitchenette was very helpful to have and the bathroom was well appointed. Even the bed and pillows were great. The staff were what really shined. Everyone was so attentive and helpful at check in and during our stay. They even called a doctor for me when I hurt myself falling off a boat. I love this place and would recommend it to anyone looking for a comfortable, safe, customer-focused, family-run place to stay on the island. ##### Cynthia Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Angélica 5 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place was very close to restaurants and the beach. The staff never bothered us to clean the unit they cleaned it while we were out. The place had a little kitchenette but we didn’t get kitchen towels until we asked and we were given a hand towel haha it worked. ##### Angélica Stayed 4 nights in Jul 2024 Verified ### 6/10 Okay #### John David 15 Dec 2024 Liked: Cleanliness #### OK Nice and friendly check-in. But little to no service thereafter. No change of bed sheets. Very simple room. I didn’t like the shampoo, funny smell. Rooftop patio OK, but not nice atmosphere, usually very windy, good views. ![](https://a.travel-assets.com/ugc/hotel-reviews/82C8EAE826692C11DB40A7FB7C295AF5A8F943C21734267069418.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/346A1C5A4BB0DBF862907D53E6B45A98D359E6391734267065255.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/96B8A27A847B6A5915B8E9315CB169CB383A8A241734267069823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John David Stayed 3 nights in Dec 2024 Verified ### 10/10 Excellent #### Cailey 14 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AMAZING 10/10 Exceptional stay. Staff were amazing. Check in a breeze. Room was massive with the most amazing waterfront deck (suite 5). Property and room were so clean and well cared for. The location!!! was the best! just a short walk in to Centro with beachs, restaurants, bars. Super cute coffee shop (with morning yoga) just 1 minute down the road. Coffee was exceptional. We onlt nbooked two nights here as this was somewhat last minute and we were dissapointed that we had to leave. ##### Cailey Stayed 2 nights in Dec 2023 Verified ### 8/10 Good #### Scott 24 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great view from room 6\. See the sun rise and shade in the evening. Very large walk in shower and everything worked as it should. The bad is the old louvered room doors that let all the sound from the rest of the house in and any sounds coming from your room out. Properties near Villa Elena are rundown and some are even just piles of old building materials. ##### Scott Stayed 4 nights in Feb 2024 Verified ### 10/10 Excellent #### Sydney 29 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities It is our first time on Isla Mujeres and we stayed here for 5 nights. All of the staff were wonderful and kind. Our room (standard room #4) was large, bright, and clean! Unfortunately the bed was a quite hard and I would not want to have slept on it longer than we did. It was also incredibly loud with people passing by on their scooters and golf carts, but only from around 9am to 9pm. The rooftop view was stunning, and I appreciated the 12-15 minute walk into town along the seawall. All in all would definitely recommend! P.S. if you need an extra blanket, just ask. Also leave the boiler on for 10 minutes before taking a shower and you'll be good to go! ##### Sydney Stayed 5 nights in Apr 2024 Verified ### 10/10 Excellent #### Michelle 28 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Our third (or fourth?) stay at this amazing property. I dream of the million dollar ocean views from suites 4 and 5 and the inner rooms are super convenient for family or group travel. (We stayed in the bottom suite this time—5, I think). The balconies on both ocean facing suites are amazing—perfect for relaxing to the sound of the waves, watching the sunrise, and viewing diving pelicans and other birds. The beds are new as of May ‘25 and extremely comfortable, with outlets built in to the headboards. The full kitchen (including a regular sized coffee pot) makes quick breakfasts and snacks easy for lazy room time. The property provides drinking water, which is a huge bonus. The safe is large enough for a full sized laptop. The property itself is a very quick 10 minute walk from the shops and restaurants in Centro as well as a 10 minute walk to the bay-side bus stop and taxi pick up point. It’s a great compromise between staying downtown and staying mid island. Finally, I can’t say enough nice things about the wonderful staff. They are always available and responsive to What’s App messages and are so incredibly helpful. I don’t think I’m allowed to mention names, but the same folks have been working there since we started coming 6 years ago. (You know who you are and we love you!) We love Villa Elena and its always our go-to when it’s available for our trip dates. ![](https://a.travel-assets.com/ugc/hotel-reviews/c0e97ff3-36d9-4079-bb3c-63d1157ada60-1748451518244.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/707b8a73-06a0-4124-b655-53fadff85878-1748451511263.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/55e4617e-e542-4cce-b7d1-1b63f3940d71-1748451518685.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michelle Stayed 9 nights in Apr 2025 ### Expedia's Latest Trends ### Hotels > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > - 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