Hotel Secreto

Property class: 4

Choose dates to view prices

Reviews

9.8 out of 10
Exceptional
Close to North Beach and Isla Mujeres Ferry Terminal, Hotel Secreto provides a gym, a full-service spa and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe -Second & Third Floor King

A modern hotel room with a bed, a sofa, a chair, and two side tables.

Deluxe -Second & Third Floor King

10.0 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Executive -Fourth Floor king

A hotel room with a large bed, a sofa, two armchairs, a small table, and a painting on the wall.

Executive -Fourth Floor king

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior- Ground Floor King

A hotel room with a bed, a sofa, two armchairs, a coffee table, and a large mirror.

Superior- Ground Floor King

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

Located on the beach, Hotel Secreto is in Centro - Supmza 001, a neighbourhood in Isla Mujeres. Isla Mujeres Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Visit our Isla Mujeres travel guide
Map
Sección Lote 11, Isla Mujeres, QROO, 77400

What's nearby

  • A narrow street lined with colorful buildings, parked motorcycles, and a woman walking down the road.
    Miguel Hidalgo
    5 min walk - 0.3 miles
  • A beach with clear turquoise water, palm trees, and a thatched-roof structure.
    North Beach
    9 min walk - 0.5 miles
  • Parador Fotográfico
    2 min walk - 0.1 miles
  • Isla Mujeres Cemetery
    8 min walk - 0.5 miles
  • Faro de Punta Norte
    9 min walk - 0.5 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    118 min drive

Restaurants

  • Stingray
    4 min walk
  • Cañabar Beach Club
    5 min walk
  • Lima Y Coco
    4 min walk
  • Lola Valentina
    4 min walk
  • Grill Garden
    2 min walk

About this property

Hotel Secreto

  • Upscale hotel near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
  • Close to North Beach and Isla Mujeres Ferry Terminal, Hotel Secreto provides a gym, a full-service spa and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • A front desk safe, smoke-free property and a lift
    • A 24-hour front desk, luggage storage and tour/ticket information
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Hotel Secreto have a pool?

Yes, this property has an outdoor pool.

Is Hotel Secreto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Secreto?

Self-parking is free at this property.

What time is check-in at Hotel Secreto?

Check-in start time: 3 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Secreto?

Checkout is at noon.

Where is Hotel Secreto located?

Nestled on the beach, this Centro - Supmza 001 hotel is within a 5-minute walk of Isla Mujeres Cemetery, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Cocal Beach and Miguel Hidalgo are also within 10 minutes.

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Reviews

Hotel Secreto Reviews

9.8

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 302 out of 348 reviews
Rating 8 - Good. 32 out of 348 reviews
Rating 6 - Okay. 7 out of 348 reviews
Rating 4 - Poor. 5 out of 348 reviews
Rating 2 - Terrible. 2 out of 348 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute & quiet boutique hotel. Close to a public beach.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed this property many times. Love the beach and the quiet of this side of the island.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Amazing staff. I had a room on the bottom floor, it looked out to the pool and ocean. Clean room. the view is great. Turtles were laying eggs. I highly recommend this Hotel. I will certainly stay here again. walking distance to the best restaurant and the Swuare
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! The staff was lovely and the hotel was beautiful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, clean and spacious rooms, friendly service, comfortable beds and great A/C. Wonderful stay!
View from the deck!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from the balcony and the roof bar sunset view is gorgeous
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a hidden germ Quite Professional staff Great setting
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleasantly surprised at how absolutely clean this property in the room was. Everything about it was fabulous. Every staff member was exceptional an extra shout out if you stay here or inquire or if you have questions is to email them and direct it to Milie. I absolutely will return.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff at Secreto is top notch! Rooftop bar is a lot of fun too
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place great service and great food in the area.
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Beach rocky, hotel good for price. Room comfortable and quiet.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place. Clean, comfortable. The views and roof top bar are fantastic. The staff are so friendly and profesional you will not go wrong booking here.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot centrally located, staff was very accommodating. Close to all the downtown amenities and Playa Norte
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, the staff was so friendly and overall amazing. The hotel have the most beautiful picture perfect ocean view with a private beach
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Secreto is a wonderful hotel walking distance to restaurants and beach! We had a wonderful time during our stay and definitely recommend this hotel if you are looking for a quiet hotel close to the action of the beach and Hidalgo street!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and spacious. The staff was super friendly and helpful with local insight on shops restaurants.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,excellent staff,easy walk to beach and restaurants. The rooftop bar has the best sunset view in the island!
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to North Beach, clean, beautiful property.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing views, perfect access to the best shopping and beaches. Rooms were immaculate and the rooftop bar was a great added bonus.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location! Comfortable beds and amazing views.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view if you get a balcony. Great hotel if you want to relax.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Place was nice and close to beach and restaurant walking distance staff was friendly wish there was a restaurant on site though
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable 3 night stay - well worth paying the extra for a second floor balcony room. Welcome tranquil spot in an otherwise very touristed area. Short walking distance to the public beach, eateries and dive centre.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the island we have been to probably 12 time there . The place will only be staying now !
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great room overlooking pool and beach. Awesome patio
Stayed 1 night in Jan 2025