Title: Unic Design Hotel - Near Mamitas Beach Club Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=11902434&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Unic Design Hotel - Near Mamitas Beach Club ## Photo gallery for Unic Design Hotel - Near Mamitas Beach Club ![Italian cuisine - Unic Design Hotel - Near Mamitas Beach Club (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11910000/11902500/11902434/4fd30598.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Italian cuisine - Unic Design Hotel - Near Mamitas Beach Club (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11910000/11902500/11902434/ea696ce6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mosaic Master Suite | Premium bedding, down duvets, pillow-top beds, minibar - Unic Design Hotel - Near Mamitas Beach Club (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11910000/11902500/11902434/4f2e5fbf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mosaic Master Suite | Premium bedding, down duvets, pillow-top beds, minibar - Unic Design Hotel - Near Mamitas Beach Club (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11910000/11902500/11902434/34788390.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mosaic Master Suite | Room amenity - Unic Design Hotel - Near Mamitas Beach Club (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11910000/11902500/11902434/01192890.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located near Mamitas Beach Club and Playa del Carmen Main Beach, Unic Design Hotel offers a sun-kissed terrace for relaxation. Guests can savor local flavors at the restaurant or grab coffee and tea in the lobby. The staff is consistently praised for their helpfulness. ## Reviews 8.2 Very good ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room - Outdoor space - 24/7 front desk £40 includes taxes & fees 8 Apr - 9 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=11902434&PinnedHotelID=11902434&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=11902434&PinnedHotelID=11902434&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=11902434&PinnedHotelID=11902434&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=11902434&PinnedHotelID=11902434&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=11902434&PinnedHotelID=11902434&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=11902434&PinnedHotelID=11902434&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=11902434&PinnedHotelID=11902434&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=11902434&PinnedHotelID=11902434&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms Showing 4 of 4 rooms ### View all photos for Vintage Deluxe Room ![Vintage Deluxe Room | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/12000000/11910000/11902500/11902434/9b8f748a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Vintage Deluxe Room - 172 sq ft - Sleeps 2 ### View all photos for Premium Double Suite ![Premium Double Suite | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/12000000/11910000/11902500/11902434/14de9e8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Suite 8.0 Very good 1 review - City view - 226 sq ft - Sleeps 4 ### View all photos for Lace Luxury Jr Suite ![Lace Luxury Jr Suite | View from room](https://images.trvl-media.com/lodging/12000000/11910000/11902500/11902434/5fc394c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lace Luxury Jr Suite 9.0 Wonderful 2 reviews - City view - 322 sq ft - Sleeps 2 ### View all photos for Mosaic Master Suite ![Mosaic Master Suite | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/12000000/11910000/11902500/11902434/4f2e5fbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mosaic Master Suite 10.0 Exceptional 1 review - Garden view - 388 sq ft - Sleeps 2 ## You may also like Ad ![5 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/720ee448.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jungala Hotel at VidantaWorld Riviera Maya Playa del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Unic-Design-Hotel.h11902434.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Unic-Design-Hotel.h11902434.Hotel-Information) ## About the area Located near the beach, Unic Design Hotel - Near Mamitas Beach Club is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63149%2C-87.06901&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4oehgELSeqRVs5RdsHJYgLbNsBk=) 5th Ave #314 between 24 & 26 st., Colonia Centro, Playa del Carmen, QROO, 77710 ### What's nearby - ![Quinta Avenida](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 1 min walk \- 0.0 miles - ![Quinta Alegría Shopping Mall](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 2 min walk \- 0.1 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 5 min walk \- 0.3 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 5 min walk \- 0.3 miles - Central Square 10 min walk \- 0.5 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 50 min drive ### Restaurants - McCarthy's Irish Pub 1 min walk - Señor Frogs 1 min walk - La Vagabunda 1 min walk - La Vaca Gaucha 1 min walk - Trattoria del Centro 1 min walk ## About this property ### Unic Design Hotel - Near Mamitas Beach Club This hotel features a restaurant, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Unic Design Hotel - Near Mamitas Beach Club offers 21 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,881 reviews £42 includes taxes & fees 29 Apr - 30 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-29&endDate=2026-04-30&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48890000/48886100/48886018/a6730ffd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliora By Bunik Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Laundry room 9.2 Wonderful 1,002 reviews £37 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=48886018&PinnedHotelID=48886018&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/923c3f52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribbean Paradise Hotel & Spa - 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24/7 front desk 7.8 Good 516 reviews £26 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/61238193.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Real del Caribe Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 1,001 reviews £58 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=11902434&PinnedHotelID=11902434&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=11902434,92927360,48886018,1141205,21395365) ## Property amenities ### Restaurants on site - Restorante L´italiano - Restorante L´italiano ### Activities nearby - Beach - Golf lessons ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 50 per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 145 per vehicle (return) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Unic Design Hotel Playa del Carmen Unic Design Hotel Unic Design Playa del Carmen Unic Design Unic Design Hotel Riviera Maya/Playa Del Carmen, Mexico Unic Design Hotel ## Frequently asked questions ### Is Unic Design Hotel - Near Mamitas Beach Club pet-friendly? ### How much does it cost to stay at Unic Design Hotel - Near Mamitas Beach Club? ### How much is parking at Unic Design Hotel - Near Mamitas Beach Club? ### What time is check-in at Unic Design Hotel - Near Mamitas Beach Club? ### What time is check-out at Unic Design Hotel - Near Mamitas Beach Club? ### Does Unic Design Hotel - Near Mamitas Beach Club provide a shuttle to the airport? ### Where is Unic Design Hotel - Near Mamitas Beach Club located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Unic Design Hotel - Near Mamitas Beach Club Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 158 8 - Good 148 6 - Okay 55 4 - Poor 16 2 - Terrible 18 ## Reviews Verified ### 8/10 Good #### Alicia 2 Jan 2026 Liked: Cleanliness, property conditions & facilities, communication It was a pleasant stay, room was fine, Continental Breakfast included ##### Alicia Stayed 2 nights in Dec 2025 Verified ### 6/10 Okay #### America 4 Feb 2026 Liked: Cleanliness, property conditions & facilities, communication The room was clean and staff courteous. Very centrally located however noise is an issue. If you want peace and quiet I would not suggest a stay here. The local bars have live music which is very nice but very loud. Room linens also need to be upgraded to include a real blanket. The temps were unusually low for the area when I visited but there was literally only a sheet on the bed. VERY cold at night. ##### America Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Jordon 25 Mar 2025 Liked: Cleanliness, room comfort, communication #### Great stay. Great stay. Very clean, staff were friendly, everything worked including WiFi. Would stay again. ##### Jordon Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### Jeremy 8 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication This property is perfectly located and the staff is amazing! I’ll go there again. ##### Jeremy Stayed 1 night in Jul 2024 Verified ### 8/10 Good #### Andrea 25 Feb 2025 Liked: Cleanliness, property conditions & facilities, communication Price was good. Nice restaurant with continental breakfast included. Shopping, restaurants, bars and clubs nearby. Very noisy throughout the night. ##### Andrea Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Andrew 26 Feb 2025 Liked: Cleanliness, room comfort, communication #### Warm friendly staff & great location Hotel front desk immediately made you feel welcome and explained everything well. Italian restaurant on ground floor provided a very good free continental breakfast. Coffee, juice, fruit/muesli bowl and toast jam. There is a fair amount of noise that comes into the room from the restaurant up until midnight, so take ear plugs and you won’t notice it. ##### Andrew Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Raymond 20 Mar 2024 Liked: Cleanliness, room comfort, communication #### A great boutique hotel on Quinta Avenida! A beautiful room, located in a prime location of Centro. Featuring a great staff, well maintained rooms and it is connected to a Italian restaurant in the lobby (where guest eat at a discounted rate). I stayed here for a month and enjoyed the stay. Unic Design Hotel is a great option if you enjoy being in the action of Quinta Avenida! ##### Raymond Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Jeremy 24 Oct 2023 Liked: Cleanliness, property conditions & facilities, communication Great location! Great restaurant downstairs and the breakfast was decent. A little noisy at night but it’s 5th Ave. so it’s to be expected. The staff was great and very accommodating. Will definitely stay there again! ##### Jeremy Stayed 5 nights in Oct 2023 Verified ### 8/10 Good #### Luis 18 Aug 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great staff, small hotel with comfortable rooms, great for the price and very good spot near 5th av where everything happens. The only thing I didn't like, but isn't the hotels fault, is the noise, the party and live music from the bars downstairs feels like it was inside the bedroom, that's only till 1:30am, but then at 7am they start the music in the restaurant inside the hotel and the noise wake you up again. Everything else was great to be honest. ##### Luis Stayed 2 nights in Aug 2023 Verified ### 8/10 Good #### PAUL 3 Mar 2024 Liked: Cleanliness, room comfort, communication #### A Decent Hotel in the Heart of Playa Very reasonably priced. Very clean room and comfortable bed. I would have appreciated a blanket. What was available was something that resembled curtains instead of an actual blanket. I did encounter two very big cockroaches; one in the lobby and one in the hallway leading to my room. I notified the desk clerk, and when I returned later there was a man spraying insecticide. I appreciated that. It is a tourist area so there is quite a bit of loud music from local bands playing from about 8 PM to 1 AM every day. After that, it becomes very quiet. I just shut the windows and put earplugs in my ears. A free continental breakfast was included. One day, when I had finished my breakfast, the waiter asked me if he could get me anything else. I asked him for a little more coffee, and he said he would have to charge me 600 pesos! That's almost $6.00 U.S. dollars for a little splash of coffee which I found absurd and ridiculous. ##### PAUL Stayed 7 nights in Feb 2024 Verified ### 2/10 Terrible #### RAUL 7 Dec 2023 Liked: Cleanliness, amenities Disliked: Property conditions & facilities, communication I really enjoyed UNIC awesome property! I only had couple of "dings' about it: When I first arrived I noticed the handle of my room's entrance almost falling off, JULIO the employee who showed me to my room took note about it but maintanence never took care of it for whole stay!! The second "ding" was at check out, I ate some street food and got kinda sick from it (not major) I appproach the manager ANA if I could check out bit later (just 30 minutes tops) and she sarcasticly replyed that based on the circuntances that I was going thru she would be nice enought to allow me 5 (five) minutes after check out . . . 5 (five) minutes, really!!! NO JOKE To top it off, she thought I was not around anymore and made a really bad comment to the trainee: "yeah, make sure these people don't get away with crap!" . . . Awesome training I guess?!? She also mentioned to that new employee hat this was not even her property, that she was covering for somebody else but, her main location was in a different place. Sorry. Property? AWESOME ☆☆☆☆☆ Employees (not all) ? REALLY BAD ☆ ##### RAUL Stayed 2 nights in Dec 2023 Verified ### 8/10 Good #### Shamone 11 Feb 2025 Liked: Cleanliness, property conditions & facilities, communication Enjoyed the location and the female at the front desk was awesome!! ##### Shamone Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### Martin 25 Dec 2022 Liked: Cleanliness, room comfort, communication #### Perfect base Great location and the staff was even better! ##### Martin Stayed 5 nights in Dec 2022 Verified ### 8/10 Good #### Cesar 21 Jun 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location, great staff. No elevator and not able to bring guests but good overall ##### Cesar Stayed 2 nights in Jun 2023 Verified ### 10/10 Excellent #### Laura 25 Jul 2023 Liked: Cleanliness, property conditions & facilities, communication Service was great, helped with everything from transportation to SIM cards. Very clean nice staff, and great healthy breakfast to start the day. ##### Laura Stayed 4 nights in Jul 2023 Verified ### 10/10 Excellent #### Terrance 20 Mar 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The property was in a great location that is centrally located to the main playa del carmen area. restaurants, the beach, various bars. So much to do there also. Only negative for the hotel was there was no pool, but honestly the beach was so close to relax at that it didnt feel like a negative. I would definitely stay heere again for the price, location and cleanliness and staff. ##### Terrance Stayed 3 nights in Mar 2023 Verified ### 10/10 Excellent #### Jacqueline Janel Marie 22 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Enjoyed it!!! ##### Jacqueline Janel Marie Stayed 4 nights in Jul 2023 Verified ### 8/10 Good #### Darcy Alan 29 Jul 2023 Staff was very friendly, ac was cold and room was clean. Don’t forget this is on a very popular street with night life so don’t expect quite nights. Make sure to book through a 3rd party as the hotel prices are more expensive if you book as a walk in. ##### Darcy Alan Stayed 3 nights in Jul 2023 Verified ### 6/10 Okay #### Adriana 30 Mar 2023 Liked: Property conditions & facilities, communication Nice and small but its super noisy at night and cant sleep with the music in till 3am. ##### Adriana Stayed 3 nights in Mar 2023 Verified ### 6/10 Okay #### Beatriz 30 Jun 2023 Liked: Cleanliness, communication Disliked: Amenities Overall I had a great stay. However it can get pretty loud in the mornings when they're settin up the restaurant downstairs. Do t stay here if you're looking for a peaceful night because you can hear the nightclubs. The shower pressure was weak, and the bed was pretty hard. However everything is walking distance, including the walk to the beach. ##### Beatriz Stayed 2 nights in Jun 2023 Verified ### 6/10 Okay #### Sheldon 25 Dec 2023 Liked: Cleanliness, communication Had quite a musky smell ##### Sheldon Stayed 2 nights in Dec 2023 Verified ### 10/10 Excellent #### Mark 30 Oct 2023 Liked: Cleanliness, property conditions & facilities, communication Other than the street noise that is noted in most other reviews, this place is awesome for the price — food, service, location, etc.!! Just go prepared! If you complain about the noise after all the warnings, you’re an idiot!!😇 ##### Mark Stayed 4 nights in Oct 2023 Verified ### 8/10 Good #### Emeritha 17 Jul 2023 Liked: Cleanliness, property conditions & facilities, communication The property is little and cute. The front desk crew is extremely friendly, honest and helpful. This is one of the hotel that would fix any problem you present in a blink of an eye . It blew my mind how fast the fix to perfection the sink and shower. Every day my room was clean to perfection. I do not know if they change my sheets everyday, but my bed was always so clean and perfect. Every day I had towels artwork made for my room. Exceptional talent from the housekeeping crew. ##### Emeritha Stayed 5 nights in Jul 2023 Verified ### 6/10 Okay #### Sheldon 21 Jan 2024 Def poor customer service They won’t let you check in even a minute early of 3 Pm A same thing checking out hi can get a minute later. Yet they don’t let you check in til 3 what the problem!!!! ##### Sheldon Stayed 1 night in Jan 2024 Verified ### 8/10 Good #### Yaritza 18 Feb 2025 Liked: Cleanliness, property conditions & facilities, communication Disliked: Amenities They Need a Security Guard ASAP : on my first night , i had a HORRIBLE encounter , i was getting put of my room and some random Dude aproach me asking we ( who was she with ?) he was knoking on some empty room , then he grab me hard by the arm and pushed me towards him asking me millions of questions i had to yell in the top of my lungs for him to let me go , finally i go down and tell the lobby employee and they were so numb about it , too slow to re act finally they call the cops and Arrested the Individual. they need more awareness and either a sec guard or a better entry system !! that was a very scary experience !!! ##### Yaritza Stayed 2 nights in Feb 2025 ### Expedia's Latest Trends ### Hotels > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - 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