Title: Hotel Kavia 5th Avenida Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=3018288&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Kavia 5th Avenida ## Photo gallery for Hotel Kavia 5th Avenida ![Indoor pool, outdoor pool, pool umbrellas, pool loungers - Hotel Kavia 5th Avenida (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3020000/3018300/3018288/9d77afc3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, blackout curtains, free WiFi, bed sheets - Hotel Kavia 5th Avenida (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3020000/3018300/3018288/6a2b8a67.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Kavia 5th Avenida (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3020000/3018300/3018288/184c82df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Kavia 5th Avenida (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3020000/3018300/3018288/b6cd5c0b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - Hotel Kavia 5th Avenida (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3020000/3018300/3018288/85fcc6da.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A short walk from Playa del Carmen Main Beach and Quinta Avenida, Hotel Kavia 5th Avenida provides a poolside bar, a rooftop terrace and car hire on-site. Be sure to enjoy a meal at Restaurante, the on-site restaurant. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. ## Reviews 7.6 Good ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Bar - Housekeeping ## Room options ### Check availability for these dates Tonight [Apr 3 - Apr 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=3018288&PinnedHotelID=3018288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=3018288&PinnedHotelID=3018288&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 4 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=3018288&PinnedHotelID=3018288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=3018288&PinnedHotelID=3018288&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3018288&PinnedHotelID=3018288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3018288&PinnedHotelID=3018288&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3018288&PinnedHotelID=3018288&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3018288&PinnedHotelID=3018288&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Deluxe Twin Room ![Desk, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3020000/3018300/3018288/8b3fb99b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - City view - 431 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe King Room ![Desk, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3020000/3018300/3018288/2cd31395.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - City view - 431 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/c393aec1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wyndham Garden Playa del Carmen Playacar - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-La-Reina-Roja-Hotel-Boutique-Adults-Only.h3018288.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-La-Reina-Roja-Hotel-Boutique-Adults-Only.h3018288.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Hotel Kavia 5th Avenida is in the entertainment district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Spend some time exploring the area's activities, including golfing. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63094%2C-87.06993&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mOXUK1Kd0J9HvFckfxUWygbJIi8=) Playa del Carmen, QROO ### What's nearby - ![Quinta Avenida](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.1 miles - ![Quinta Alegría Shopping Mall](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 2 min walk \- 0.1 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 8 min walk \- 0.5 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 13 min walk \- 0.7 miles - Central Square 8 min walk \- 0.5 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 49 min drive ### Restaurants - Ah Cacao Chocolate Café 2 min walk - Bloody Mary Food Drinks & Rock 1 min walk - McCarthy's Irish Pub 2 min walk - Señor Frogs 1 min walk - Euro Grill 1 min walk ## About this property ### Hotel Kavia 5th Avenida Boutique hotel near Quinta Avenida Near Playa del Carmen Main Beach and Mamitas Beach, Hotel Kavia 5th Avenida provides a poolside bar, a rooftop terrace and car hire on-site. Be sure to enjoy a meal at Restaurante, the on-site restaurant. Free in-room WiFi, with a speed of 25+ Mbps, and a bar are available to all guests. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas - A TV in reception, a lift and luggage storage - Smoke-free property, tour/ticket information and multilingual staff - A 24-hour front desk Room features All 63 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi. Other conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 42-inch Smart TVs with satellite channels - Ceiling fans, daily housekeeping and desks ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,890 reviews £39 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/a74c11a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,094 reviews £87 includes taxes & fees 2 May - 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In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Restaurante ### Things to do - Indoor pool - Outdoor pool - TV in common areas ### Family friendly - Indoor pool - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Change of towels on request - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Beach loungers - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - Lift ### More - 1 building - 3 floors - Built in 2009 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Towels provided ### Entertainment - 42-inch smart TV with satellite channels ### More - Air conditioning - Ceiling fan - Desk - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out fee: USD 20 ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Late check-out fee: USD 20 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Children under 12 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Reina Roja Reina Roja Hotel Reina Roja Hotel Playa del Carmen Reina Roja Playa del Carmen Reina Roja Hotel Riviera Maya/Playa Del Carmen, Mexico ## Frequently asked questions ### Does Hotel Kavia 5th Avenida have a pool? ### Is Hotel Kavia 5th Avenida pet-friendly? ### How much is parking at Hotel Kavia 5th Avenida? ### What time is check-in at Hotel Kavia 5th Avenida? ### What time is check-out at Hotel Kavia 5th Avenida? ### Where is Hotel Kavia 5th Avenida located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Kavia 5th Avenida Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.2 Location ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 355 8 - Good 320 6 - Okay 152 4 - Poor 74 2 - Terrible 90 ## Reviews Verified ### 8/10 Good #### Marla Mae 14 Feb 2025 Liked: Staff & service, property conditions & facilities I liked so close to tour meeting places so close to beach 7 11 1 minute walk extra friendly staff ##### Marla Mae Stayed 5 nights in Jan 2025 Verified ### 10/10 Excellent #### Shelley 24 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff was amazing. Hotel was very clean. Very walkable to restaurants, shopping and the beach. ##### Shelley Stayed 7 nights in Jan 2024 Verified ### 10/10 Excellent #### Justine Lesley 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is a little Gem, just tucked up a side street but close to everything. Pool on rooftop was great, room had everything we needed and beds were comfortable. A quiet hotel for those who want a relaxing stay. I would definitely go back. ##### Justine Lesley Stayed 7 nights in Mar 2025 Verified ### 10/10 Excellent #### Natasha 5 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Cool atmosphere for adults. Quiet and safe. ##### Natasha Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Graciela 14 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is in a great area. Faith avenue is right around the corner. Lots of restaurants and shops walked by distance. Very clean and big bed. ##### Graciela Stayed 1 night in Feb 2025 Verified ### 6/10 Okay #### Stephanie 14 Apr 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Room was cleaned most days of the 5 day stay. Breakfast buffet was good - we stayed for 5 days and it was the same food every day. Had cash stolen and hotel only refunded 50 percent. ##### Stephanie Stayed 5 nights in Apr 2025 Verified ### 10/10 Excellent #### Mike 8 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recently changed to Kavia. Service was good. ##### Mike Stayed 2 nights in Mar 2025 Verified ### 4/10 Poor #### Verified traveller 2 Jan 2025 Disliked: Cleanliness, property conditions & facilities #### Past it's prime I loved the look of this hotel, architecturally it's quite unique. However it's long past its prime. The rooms have a sewer small, the bedding was stained, the walls had gouge marks, and the pool was drained and out of commission. There are some bizarre elements such as a hot tub right next to the registration desk, an old Mercedes coupe in the back of the lobby, and all the plants are dead or dying. Breakfast is cheap, but terrible. Someone opened my door at 4am on my first night. I have no idea what that was about and complaining to the front desk resulted in no reaction. The location is good though, and fairly quiet for Mexico. ![](https://a.travel-assets.com/ugc/hotel-reviews/F3CD52367A8988AEBF80B54A017B0D28AE7DF9871735833440184.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 5 nights in Dec 2024 Verified ### 6/10 Okay #### Garrett 7 Oct 2023 Disliked: Communication We stayed at this hotel for 2 weeks. From the get go we had issues with plumbing in our room. We repeatedly told them about this, they’d come, but it was never actually fixed. We were eventually given a bucket to fill up the toilet tank with our bathroom sick. Finally we just had to ask for a new room. The pool was occasionally closed randomly which was unfortunate and is due for an upgrade. The policy is that you have to ask daily for a room cleaning at reception, which wasn’t an issue. It was just that a couple of times the cleaning never happened. Going to the beach daily you’re bound to bring in some sand and it would’ve been nice to have our room cleaned every time we had asked for it. It wasn’t all bad. The staff was kind and the location is amazing. The price was great too. ##### Garrett Stayed 14 nights in Sep 2023 Verified ### 10/10 Excellent #### watson 1 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice! ##### watson Stayed 3 nights in May 2025 Verified ### 2/10 Terrible #### Felipe 14 May 2023 Disliked: Cleanliness, property conditions & facilities, communication Horrible place but the staff was friendly ##### Felipe Stayed 1 night in May 2023 Verified ### 6/10 Okay #### George Dennis 17 Nov 2023 Disliked: Amenities, property conditions & facilities Not a bautique hotel. ##### George Dennis Stayed 8 nights in Nov 2023 Verified ### 10/10 Excellent #### Jesus Ramirez 28 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities 👍 ##### Jesus Ramirez Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Yevhen 27 Dec 2024 Good ##### Yevhen Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Diego 3 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Such a nice hotel in Playa Del Carmen. Staff is very friendly. Natalia was great. She helped with everything we needed. Room is unique, sexy and comfortable. Rooftop is such a vibe! Loved the Open Bar on beers. Close to 5th Ave which is close to everything. ##### Diego Stayed 3 nights in Nov 2023 Verified ### 2/10 Terrible #### Fernando Brogan 25 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Dirty and the roof top closed plus bar closed ##### Fernando Brogan Stayed 1 night in Jan 2025 Verified ### 4/10 Poor #### Mario 21 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities X ##### Mario Stayed 1 night in Aug 2024 Verified ### 8/10 Good #### Ricardo 20 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Ricardo Stayed 1 night in May 2025 Verified ### 2/10 Terrible #### Joe 6 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No thank you. This is a motel at best. It should be rated above a 1 star. Needs to be rebuilt from the ground up. ##### Joe Stayed 3 nights in Dec 2024 Verified ### 6/10 Okay #### Francisco 15 Jan 2025 Liked: Staff & service Disliked: Property conditions & facilities The hotel is in construction don have pool and is dirty ##### Francisco Stayed 2 nights in Jan 2025 Verified ### 2/10 Terrible #### Gabriel 15 Jul 2022 Disliked: Cleanliness, property conditions & facilities, communication If you like to be sweaty in your room smelling like wet towels then this is the place for you. Make sure you don’t get set up for a kidnap. Enjoy your vacation ##### Gabriel Stayed 5 nights in Jul 2022 Verified ### 6/10 Okay #### rachelle 7 Jan 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities I’ve stayed at this property a few times they only give you a sheet on the bed as a blanket. The pillows are horrible. The rooftop pool was closed and found two cockroaches.This property is going downhill from the first time I stayed ##### rachelle Stayed 2 nights in Dec 2024 Verified ### 6/10 Okay #### Jay 16 Sept 2024 Liked: Amenities The cleaning staff makes too much noise from very early on, it's the second time this has happened to me in that hotel. ##### Jay Stayed 1 night in Sep 2024 Verified ### 4/10 Poor #### Julio 10 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort A lot of roches. Hotel in construcción they star making noise 8 am. Hotel very low quality. Dirty and desorganize. I would not stay there again. No pool. ##### Julio Stayed 4 nights in Jan 2025 Verified ### 10/10 Excellent #### Jose Luis 2 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Jose Luis Stayed 1 night in Nov 2024 ### Expedia's Latest Trends ### Hotels > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > - [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > - 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