Title: Hotel Ambra Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ambra Hotel with an outdoor pool, near Quinta Avenida ![Junior Room | Private kitchen](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/7e7edf1a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/4ac8d2a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/7aed0c37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![50-inch LED TV with satellite channels, TV, Netflix](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/w1277h850x3y3-a7dc75d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/951acce9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Ambra sits near Playacar Golf Club, offering guests a quiet retreat with its attractive garden setting. Visitors appreciate the swimming pool area with comfortable sun loungers, while practical amenities include laundry facilities and complimentary WiFi in every room. 8.8 Excellent ## Popular amenities - Pool - Housekeeping - Laundry - 24/7 front desk - Air conditioning - Free WiFi £32 includes taxes & fees 9 Dec - 10 Dec ## Room options ### Check availability for these dates Tonight [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 20 - Nov 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/w5563h3702x15y11-525425f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.8 Excellent 14 reviews ### Highlights Air conditioning LED TV Rainfall showerhead Private bathroom Satellite channels Netflix Laptop workspace Desk - 484 sq ft - Sleeps 4 - 2 Queen Beds ![Deluxe Room | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/5467ec8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.4 Very good 17 reviews ### Highlights Air conditioning LED TV Rainfall showerhead Private bathroom Satellite channels Netflix Laptop workspace Desk - 484 sq ft - Sleeps 2 - 1 King Bed ![Junior Room | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/e74894ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 7.6 Good 4 reviews ### Highlights Air conditioning Kitchenette Full-sized fridge/freezer LED TV Rainfall showerhead Private bathroom Microwave Stovetop - 538 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88210000/88203600/88203504/f6294a39_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Kanai Resort, Riviera Maya Maroma - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Ambra.h44252620.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Ambra.h44252620.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62138%2C-87.09660&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UaApBIwAgZbAL65j0_BVsDfqJ8A=) Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, QROO, 77712 #### What's nearby - Centro Maya Shopping Center - 3 min walk - 0.2 miles - Playacar Beach - 4 min drive - 1.6 miles - Quinta Avenida - 4 min drive - 2.0 miles - Playa del Carmen Main Beach - 5 min drive - 2.4 miles - Playacar Golf Club - 7 min drive - 2.7 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive #### Restaurants - ‪Starbucks - ‬7 min walk - ‪Perché No Italian Food - ‬10 min walk - ‪El Hongo - ‬9 min walk - ‪El Gran Taco - ‬2 min walk - ‪Vips - ‬5 min walk ## About this property ### Hotel Ambra Hotel near Quinta Avenida You can look forward to a terrace, a garden and laundry facilities at Hotel Ambra. Stay connected with free in-room WiFi. You'll also find perks such as: - Swimming pool, along with sunloungers and pool umbrellas - An outdoor pool, concierge services and newspapers in the reception - A 24-hour front desk, smoke-free property and tour/ticket information - A TV in reception, a water dispenser and luggage storage Room features All guest rooms at Hotel Ambra include thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi. Other amenities include: - Bathrooms with rainfall showers and shampoo - 50-inch LED TVs with Netflix and satellite channels - Daily housekeeping, desks and phones ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,609 reviews £32 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Kaoba Hotel & Suites Playa del Carmen - Pool - Breakfast included - Spa - Pet-friendly 8.4 Very good 808 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - 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Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,057 reviews £77 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Wheelchair-accessible parking available ### Things to do - Outdoor pool - TV in common areas ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch LED TV with satellite channels - Netflix ### More - Air conditioning - Desk - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Ambra Hotel Hotel Ambra Playa del Carmen Hotel Ambra Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel Ambra have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM. ### How much does it cost to stay at Hotel Ambra? > As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Ambra on 9 Dec 2025 start from £32.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Ambra.h44252620.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Ambra pet-friendly? > No, only service animals are welcome at the property. ### What time is check-in at Hotel Ambra? > Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Ambra? > Checkout is at noon. ### Where is Hotel Ambra located? > Located in Ejidal, this hotel is 0.2 mi (0.3 km) from Centro Maya Shopping Center and within 3 miles (5 km) of Playa del Carmen Main Beach and Xplor Theme Park. Quinta Avenida is 1.7 mi (2.8 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Ambra Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Amenities ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 237 8 - Good 96 6 - Okay 38 4 - Poor 13 2 - Terrible 10 ### 10/10 Excellent #### Chrystal 2 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent value and location. Friendly staff. ##### Chrystal Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Chrystal 4 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities I had to leave early because the night clerk was agressive. He accosted me and said I did not pay the day before when I was going for coffee at 0700. The truth was dayshift did not record my cash payment, he also did not tell the truth. It took two hours to sort out. I was there on a business trip for two more weeks and checked out. Ive stayed at this hotel several times before. I will never be back. The nightshift worker is atrocious. ##### Chrystal Stayed 1 night in Sep 2025 ### 6/10 Okay #### Jesus 18 Jul 2025 Liked: Cleanliness, staff & service This hotel is not really for tourists. If you just want a nice clean place to stay for a night or two and you have your own transportation to get to the local attractions you will be satisfied. We reserved a room with a kitchenette but it was not useful because there are no plates, utensils or pots and pans, so there is no way to cook unless you know this ahead of time. The little pool is nice with a few deck chairs around for relaxing. ##### Jesus Stayed 2 nights in Jul 2025 ### 8/10 Good #### Robert 8 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This quaint hotel was well worth the money. ##### Robert Stayed 1 night in Dec 2024 ### 10/10 Excellent #### HUGO ALFONSO CARMONA 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### HUGO ALFONSO CARMONA Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller 14 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Would certainly stay there again ##### Verified traveller Stayed 5 nights in Nov 2022 ### 10/10 Excellent #### Edgar Emmanuel 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Edgar Emmanuel Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Leslie 1 Mar 2024 Liked: Cleanliness, staff & service Good hotel ##### Leslie Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Edgar Emmanuel 18 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Edgar Emmanuel Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Sybia S 23 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome no frill accommodations Great stay!! Straight to the point and all the staff were friendly. ##### Sybia S Stayed 4 nights in May 2024 ### 10/10 Excellent #### Edgar Emmanuel 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Edgar Emmanuel Stayed 5 nights in Dec 2024 ### 8/10 Good #### Isabella 3 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good property. Only about a 10 minute drive from the city centre but 40 min walk, So either be prepared to get at least 10,000 steps everyday or take out extra pesos to catch taxis. Right across the street from centro maya(strip mall) and there’s an otto right down the street (2min walk). Never felt unsafe walking alone at night. ##### Isabella Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Mokhtar 16 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was very clean the staff was very friendly and Carlos at the front desk was very nice. I highly recommend this Hotel. ##### Mokhtar Stayed 7 nights in Mar 2023 ### 8/10 Good #### ALEX 23 Oct 2024 Liked: Staff & service Good service ##### ALEX Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Carla 22 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the location — it’s super central! There’s an Oxxo, pharmacy, market, and shopping center all around, which made everything very convenient and really saved my trip. However, there are definitely some areas to improve. The back parking doesn’t feel secure — no cameras or mirrors, and the security guard is only at the front and often sleeping. Same with the front desk at night — you might have to wait if they’re napping. The room was dirty the first day, with a humidity smell, ants, and mosquitos on the bed. Towels were very old and ripped, and there was only one bedsheet with the A/C. Not very comfortable unless you bring extras. The kitchen is nice, but you need to bring your own cookware, coffee maker, and plates. The fridge was great, clean and worked well. The second day the cleaning improved, but towels and sheets stayed the same. Overall, the location was amazing, but I hope they improve security, cleanliness, and comfort. Still, if you’re just looking for a convenient base to explore the area, this place works. ##### Carla Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Vincent 17 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing !! ##### Vincent Stayed 12 nights in Jul 2022 ### 8/10 Good #### Alexander 24 Oct 2024 Liked: Staff & service, property conditions & facilities Service ##### Alexander Stayed 1 night in Oct 2024 ### 8/10 Good #### Semah 20 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 9/10 service We had an amazing 3-nights stay here, the location is very close to a lot of places. The place is nice, simple, and clean, especially for its price. The staffs has been super friendly as well, they provided all we need you just got to ask, they also showed us a close local food place which we really loved! Will definitely book with them again! ##### Semah Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Jose 16 Jul 2023 Liked: Cleanliness, property conditions & facilities Soriana across the street, oxxo next door. Clean room and good a/c. The only bad thing is that the parking. ##### Jose Stayed 1 night in Jul 2023 ### 8/10 Good #### JESUS ISRAEL 22 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### JESUS ISRAEL Stayed 1 night in Dec 2024 ### 6/10 Okay #### Sabrina 26 Mar 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities If I knew they have humidity issues (and mold) I wouldn’t have stayed here. As soon as you walk in the door you can smell it in the front desk. Then, the first room we got assigned, was even worse. We couldn’t stay more than 10min in it. We asked to be moved and the front desk agent help us without a problem, he was super nice! The rooms are very basic: no bedside lamps, no trash can, no hangers in the closet area... A fridge would also be nice. I wouldn’t come back ##### Sabrina Stayed 2 nights in Mar 2025 ### 8/10 Good #### Tim 5 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Does the Job! We stay here sometimes between Cancun and Tulum when our flights get in late or leave early. Its right off the highway and has parking. Rooms are basic, but clean and everything works. There is a restaurant open late right behind the hotel, an Oxxo next door, and a mall across the street. Price performance is good. ##### Tim Stayed 1 night in Mar 2024 ### 6/10 Okay #### Javier Alain 12 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities OK ##### Javier Alain Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Michael 4 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities Newly renovated, incredibly clean and wonderful staff. Bare bones hotel but there is a cafecito one block away for breakfast and a shopping mall across the street. You are about a 10 minute drive to the beach and 5th Avenue. Can't beat the price. There is a small pool and parking in the front and rear of the building. ##### Michael Stayed 5 nights in Jul 2022 ### 8/10 Good #### roberto 25 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Rooms View to the streets are very noisy. Other than that location and property very nice ##### roberto Stayed 2 nights in Jun 2023 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Mahekal Beach Front Resort & Spa](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Mahekal-Beach-Front-Resort-Spa.h992175.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - 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