Title: Hotel Ambra Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ambra Hotel with an outdoor pool, near Quinta Avenida ![Junior Room | Private kitchen](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/7e7edf1a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/7aed0c37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/951acce9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![50-inch LED TV with satellite channels, TV, Netflix](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/w1277h850x3y3-a7dc75d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/4ac8d2a1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Ambra sits near Playacar Golf Club, offering guests a quiet retreat with its attractive garden setting. Visitors appreciate the swimming pool area with comfortable sun loungers, while practical amenities include laundry facilities and complimentary WiFi in every room. 8.8 Excellent ## Popular amenities - Pool - Housekeeping - Laundry - 24/7 front desk - Air conditioning - Free WiFi £35 includes taxes & fees 29 Oct - 30 Oct ## Room options ### Check availability for these dates Tonight [Oct 5 - Oct 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=44252620&PinnedHotelID=44252620&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/w5563h3702x15y11-525425f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.8 Excellent 14 reviews ### Highlights Air conditioning LED TV Private bathroom Rainfall showerhead Satellite channels Netflix Laptop workspace Desk - 484 sq ft - Sleeps 4 - 2 Queen Beds ![Deluxe Room | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/5467ec8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.4 Very good 17 reviews ### Highlights Air conditioning LED TV Private bathroom Rainfall showerhead Satellite channels Netflix Laptop workspace Desk - 484 sq ft - Sleeps 2 - 1 King Bed ![Junior Room | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44260000/44252700/44252620/e74894ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 7.6 Good 4 reviews ### Highlights Air conditioning Kitchenette Full-sized fridge/freezer LED TV Private bathroom Rainfall showerhead Microwave Cookware/dishes/utensils - 538 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/b1b32fd1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.8 Exceptional 14 reviews £255 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=8d18a224-cd26-4375-833d-a209a87c39b3&top_cur=GBP) Ad ![Ping pong, music library](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8e1b6e1b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,285 reviews £135 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=8d18a224-cd26-4375-833d-a209a87c39b3&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/900000/892200/892167/c228ecf5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sandos Playacar All Inclusive Playacar - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,380 reviews £183 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=8d18a224-cd26-4375-833d-a209a87c39b3&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099903/3d249464_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 2,557 reviews £193 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=8d18a224-cd26-4375-833d-a209a87c39b3&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1810000/1802500/1802470/f47fd9d8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Select Club at Sandos Playacar All Inclusive - Adults Only Area Playacar - Pool - Hot tub - All-inclusive - Spa 7.8 Good 1,000 reviews £188 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-Select-Club-Adults-Only-All-Inclusive.h1802470.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=8d18a224-cd26-4375-833d-a209a87c39b3&top_cur=GBP) Ad ![Sun deck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4800000/4799500/4799416/e9a44dd5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Select Club at Sandos Caracol All Inclusive - Adults Only Area Corasol - Pool - Hot tub - Breakfast included - All-inclusive 7.6 Good 900 reviews £151 includes taxes & fees 10 Oct - 11 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information?chkin=2025-10-10&chkout=2025-10-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=8d18a224-cd26-4375-833d-a209a87c39b3&top_cur=GBP) Ad ![2 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/65000000/64870000/64860600/64860557/b86ab2c8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mvngata Beach Hotel Playa del Carmen - 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Adults Only - All Inclusive Riviera Maya - Pool - All-inclusive - Spa - Parking included 8.8 Excellent 2,576 reviews £155 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=8d18a224-cd26-4375-833d-a209a87c39b3&top_cur=GBP) Ad ![View from property](https://images.trvl-media.com/lodging/8000000/7740000/7731300/7731297/d3669ea2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Platinum Yucatan Princess Adults Only - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 2,848 reviews £158 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=8d18a224-cd26-4375-833d-a209a87c39b3&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Ambra.h44252620.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Ambra.h44252620.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62138%2C-87.09660&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UaApBIwAgZbAL65j0_BVsDfqJ8A=) Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, QROO, 77712 #### What's nearby - Quinta Avenida - 4 min drive - 1.8 miles - Playa del Carmen Maritime Terminal - 4 min drive - 1.8 miles - Playacar Golf Club - 4 min drive - 2.7 miles - Playa del Carmen Main Beach - 5 min drive - 2.0 miles - Playacar Beach - 5 min drive - 2.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive #### Restaurants - ‪Starbucks - ‬7 min walk - ‪El Gran Taco - ‬2 min walk - ‪Rolandi's - ‬14 min walk - ‪Perché No Italian Food - ‬10 min walk - ‪El Hongo - ‬9 min walk ## About this property ### Hotel Ambra Hotel near Quinta Avenida Located close to Playacar Golf Club, Hotel Ambra provides a terrace, a garden and laundry facilities. Stay connected with free in-room WiFi. You'll also find perks such as: - Swimming pool, along with sunloungers and pool umbrellas - An outdoor pool, newspapers in the reception and a 24-hour front desk - Concierge services, a TV in reception and a water dispenser - Luggage storage, tour/ticket information and smoke-free property Room features All guest rooms at Hotel Ambra include thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi. Other amenities include: - Bathrooms with rainfall showers and shampoo - 50-inch LED TVs with Netflix and satellite channels - Daily housekeeping, desks and phones ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,516 reviews £30 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Kaoba Hotel & Suites Playa del Carmen - Pool - Breakfast included - Spa - Pet-friendly 8.4 Very good 791 reviews £34 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/e60814e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Playa del Carmen Playacar - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,004 reviews £52 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 311 reviews £30 includes taxes & fees 11 Oct - 12 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/6ad66374.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - 24/7 front desk 7.8 Good 1,267 reviews £30 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. Ave Downtown Playa del Carmen - Spa - Pet-friendly - Free WiFi - Air conditioning 8.2 Very good 80 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/ea851311.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Playa Encantada Downtown Playa del Carmen - Pool - Kids pool - Free WiFi - Air conditioning 8.6 Excellent 226 reviews £33 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=7018877&PinnedHotelID=7018877&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/870000/862700/862618/307548cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Paradise Downtown Playa del Carmen - Pool - Breakfast included - Spa - Free WiFi 8.4 Very good 533 reviews £28 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=862618&PinnedHotelID=862618&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,018 reviews £60 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior King | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/69267568.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Del Caribe Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 940 reviews £27 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=1185203&PinnedHotelID=1185203&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Wheelchair-accessible parking available ### Things to do - Outdoor pool - TV in common areas ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch LED TV with satellite channels - Netflix ### More - Air conditioning - Desk - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Ambra Hotel Hotel Ambra Playa del Carmen Hotel Ambra Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel Ambra have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM. ### How much does it cost to stay at Hotel Ambra? > As of 5 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Ambra on 29 Oct 2025 start from £35.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Ambra.h44252620.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Ambra pet-friendly? > No, only service animals are welcome at the property. ### What time is check-in at Hotel Ambra? > Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Ambra? > Checkout is at noon. ### Where is Hotel Ambra located? > Located in Ejidal, this hotel is within 1 mi (2 km) of Centro Maya Shopping Center and Playacar Golf Club. Playa del Carmen Main Beach and Quinta Avenida are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Ambra Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 236 8 - Good 96 6 - Okay 37 4 - Poor 13 2 - Terrible 9 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.2/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Chrystal 2 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent value and location. Friendly staff. ##### Chrystal Stayed 1 night in Sep 2025 ### 6/10 Okay #### Jesus 18 Jul 2025 Liked: Cleanliness, staff & service This hotel is not really for tourists. If you just want a nice clean place to stay for a night or two and you have your own transportation to get to the local attractions you will be satisfied. We reserved a room with a kitchenette but it was not useful because there are no plates, utensils or pots and pans, so there is no way to cook unless you know this ahead of time. The little pool is nice with a few deck chairs around for relaxing. ##### Jesus Stayed 2 nights in Jul 2025 ### 8/10 Good #### Robert 8 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This quaint hotel was well worth the money. ##### Robert Stayed 1 night in Dec 2024 ### 10/10 Excellent #### HUGO ALFONSO CARMONA 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### HUGO ALFONSO CARMONA Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Edgar Emmanuel 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Edgar Emmanuel Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Edgar Emmanuel 18 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Edgar Emmanuel Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Leslie 1 Mar 2024 Liked: Cleanliness, staff & service Good hotel ##### Leslie Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Edgar Emmanuel 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Edgar Emmanuel Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Sybia S 23 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome no frill accommodations Great stay!! Straight to the point and all the staff were friendly. ##### Sybia S Stayed 4 nights in May 2024 ### 8/10 Good #### Isabella 3 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good property. Only about a 10 minute drive from the city centre but 40 min walk, So either be prepared to get at least 10,000 steps everyday or take out extra pesos to catch taxis. Right across the street from centro maya(strip mall) and there’s an otto right down the street (2min walk). Never felt unsafe walking alone at night. ##### Isabella Stayed 4 nights in Feb 2025 ### 2/10 Terrible #### Carla 22 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the location — it’s super central! There’s an Oxxo, pharmacy, market, and shopping center all around, which made everything very convenient and really saved my trip. However, there are definitely some areas to improve. The back parking doesn’t feel secure — no cameras or mirrors, and the security guard is only at the front and often sleeping. Same with the front desk at night — you might have to wait if they’re napping. The room was dirty the first day, with a humidity smell, ants, and mosquitos on the bed. Towels were very old and ripped, and there was only one bedsheet with the A/C. Not very comfortable unless you bring extras. The kitchen is nice, but you need to bring your own cookware, coffee maker, and plates. The fridge was great, clean and worked well. The second day the cleaning improved, but towels and sheets stayed the same. Overall, the location was amazing, but I hope they improve security, cleanliness, and comfort. Still, if you’re just looking for a convenient base to explore the area, this place works. ##### Carla Stayed 3 nights in Jul 2025 ### 8/10 Good #### ALEX 23 Oct 2024 Liked: Staff & service Good service ##### ALEX Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Sabrina 26 Mar 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities If I knew they have humidity issues (and mold) I wouldn’t have stayed here. As soon as you walk in the door you can smell it in the front desk. Then, the first room we got assigned, was even worse. We couldn’t stay more than 10min in it. We asked to be moved and the front desk agent help us without a problem, he was super nice! The rooms are very basic: no bedside lamps, no trash can, no hangers in the closet area... A fridge would also be nice. I wouldn’t come back ##### Sabrina Stayed 2 nights in Mar 2025 ### 8/10 Good #### JESUS ISRAEL 22 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### JESUS ISRAEL Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Jose 16 Jul 2023 Liked: Cleanliness, property conditions & facilities Soriana across the street, oxxo next door. Clean room and good a/c. The only bad thing is that the parking. ##### Jose Stayed 1 night in Jul 2023 ### 8/10 Good #### Tim 5 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Does the Job! We stay here sometimes between Cancun and Tulum when our flights get in late or leave early. Its right off the highway and has parking. Rooms are basic, but clean and everything works. There is a restaurant open late right behind the hotel, an Oxxo next door, and a mall across the street. Price performance is good. ##### Tim Stayed 1 night in Mar 2024 ### 6/10 Okay #### Javier Alain 12 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities OK ##### Javier Alain Stayed 1 night in Jul 2024 ### 4/10 Poor #### Linda 19 Feb 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Not a place to stay if you have breathing issues The Hotel Ambra is a mixed pla e for me. The staff and their willingness to be of assistance was excellent. I liked them very much. They worked hard to keep a very clean hotel. Kudos for that. However, in three days I was in three different rooms because of an odor/scent that was pervasive in each room. The second room had ants galore, enen in and on the bed. The third room produced the worst night of sleep I can ever remember having. The bed and pillows just did not work for me. Despite having paid for a full weeks stay, I left on day three because I could not bear to subject my body and mind to another night of torcher. I liked the people but hated the rooms. ##### Linda Stayed 7 nights in Feb 2025 ### 8/10 Good #### roberto 25 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Rooms View to the streets are very noisy. Other than that location and property very nice ##### roberto Stayed 2 nights in Jun 2023 ### 8/10 Good #### Boris 13 Feb 2024 It would just be nice if the guest didn't have to ask the staff for 2 days to get the dishes to the kitchen. Especially if you book a room with a kitchen, which you need for a diet. Everything else was ok. ##### Boris Stayed 10 nights in Feb 2024 ### 8/10 Good #### Noam 27 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very basic, very clean. Charmless. ##### Noam Stayed 1 night in Dec 2023 ### 6/10 Okay #### Chrystal 21 Nov 2024 Liked: Cleanliness, property conditions & facilities Prior to arriving, I called the hotel to ask for an early check in, the receptionist told me yes. Upon arriving, the reception area smelled very bad of food and the receptionist from sitting down was yelling to me at the door, check in is at 3pm. I used translator to tell her I called and she told me I could arrive early. She agreed. I would suggest give better service to new guests. I have never been greeted in such a way by being yelled at across the room when arriving anywhere and I am a worldly traveller. ##### Chrystal Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Pedro 22 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Personal servicial ##### Pedro Stayed 1 night in Jul 2023 ### 4/10 Poor #### Anthony 30 Jan 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Stayed two weeks. The rooms are decently clean but the area is very noisy and all that sound comes right inside. It’s worse in the “apartment” style units with cooking facilities. They’re in their own tower and have two extra windows, plus the door opens to outside. As for the cooking facilities, they don not have a microwave as advertised and they provide no cookware or dishes or utensils - but they will promise to get them sometime in the future. They’ll also promise to get clothing hangers, but never actually will. There is no laundry on site as advertised. Not in the room and not as a service. Night staff are rude, day staff are friendly if unhelpful. Night staff also cannot read Spanish well or understand any English, so be prepared to speak in only Spanish after 7 or 8pm if you need anything. The pool is sketchy and it and the main floor lobby area are sparse and unwelcoming. Do not expect to spend any time outside your room unless you’re leaving the hotel. There is a mall across the street. It’s likely one of the most expensive malls in the country, where you will find a very sketchy looking laundromat. The grocery store there is good for selection, but the prices are mismatched or simply untrue on most items we purchased. Air conditioning at the hotel worked very well and the wifi worked well most of the time. Bring your own Netflix account if you plan to use the tv at all. ##### Anthony Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Maria 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es lo que se necesita. 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