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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

Guest reviews

4.4 out of 5 Excellent
1,141 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationPlatja de Can Pastilla4 min walk
Popular LocationPalma Aquarium5 min walk
Popular LocationPlatja d'Or10 min walk
AirportPalma de Mallorca (PMI)5 min drive

Choose dates to view prices

  • Double or Twin Room, Balcony, Pool View

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsDouble or Twin Room, Balcony, Pool View
  • Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

    Room amenities

    • 484 sq ft
    • Sleeps 4
    More detailsApartment, 1 Bedroom, Balcony (2 adults + 2 children)
  • Economy Room, Balcony (2 adults)

    4.9/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsEconomy Room, Balcony (2 adults)
  • Apartment, 1 Bedroom, Balcony (2 adults + 1 children)

    Room amenities

    • 484 sq ft
    • Sleeps 3
    More detailsApartment, 1 Bedroom, Balcony (2 adults + 1 children)
  • Family Room, Balcony (2 Adults 2 Child)

    Room amenities

    • 301 sq ft
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsFamily Room, Balcony (2 Adults 2 Child)
  • Double Room Single Use, Balcony, Pool View

    4.8/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsDouble Room Single Use, Balcony, Pool View
  • Single Room, Balcony

    4.7/5 guest room rating

    Room amenities

    • 193 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room, Balcony
  • Apartment, 1 Bedroom, Balcony (3 adults + 1 child)

    Room amenities

    • 484 sq ft
    • Sleeps 4
    More detailsApartment, 1 Bedroom, Balcony (3 adults + 1 child)
  • Apartment, 1 Bedroom, Balcony (3 adults)

    Room amenities

    • 484 sq ft
    • Sleeps 3
    More detailsApartment, 1 Bedroom, Balcony (3 adults)
  • Premium Room, Balcony, Pool View

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsPremium Room, Balcony, Pool View
  • Double or Twin Room, Balcony (Extra Bed, balcon)

    4.5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsDouble or Twin Room, Balcony (Extra Bed, balcon)
  • Double or Twin Room, Balcony

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsDouble or Twin Room, Balcony
  • Single Room, Balcony, Pool View

    Room amenities

    • 193 sq ft
    • Sleeps 1
    • 2 Single Beds
    More detailsSingle Room, Balcony, Pool View
  • Double Room Single Use, Balcony

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsDouble Room Single Use, Balcony
  • Double or Twin Room, Balcony, Pool View (Extra Bed )

    4.2/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 3 Single Beds
    More detailsDouble or Twin Room, Balcony, Pool View (Extra Bed )
  • Apartment, 1 Bedroom, Balcony (2 adults)

    Room amenities

    • 484 sq ft
    • Sleeps 2
    More detailsApartment, 1 Bedroom, Balcony (2 adults)

About this area

Playa de Palma

Located near the beach, Helios Mallorca Hotel & Apartments is in Playa de Palma's Can Pastilla neighbourhood. The area's natural beauty can be seen at El Arenal Beach and Playa de Palma, while Palma Aquarium and Aqualand El Arenal are popular area attractions. Katmandu Park and Marineland Mallorca are also worth visiting.
Visit our Playa de Palma travel guide
View in a map
Popular Location

What's nearby

  • Platja de Can Pastilla - 4 min walk
  • Palma Aquarium - 5 min walk
  • Platja d'Or - 10 min walk
  • Cala Estancia - 13 min walk
  • Caló de son Caios - 20 min walk

Getting around

  • Palma de Mallorca Verge de Lluc Station - 9 min drive
  • Son Fuster Vell Station - 9 min drive
  • AirportPalma de Mallorca (PMI) - 5 min drive

Restaurants

  • Ricky's - 3 min walk
  • Dino - 4 min walk
  • Il Gamberetto di Palma - 5 min walk
  • Grillmeister Can Pastilla - 7 min walk
  • Cuban - 8 min walk

About this property

Helios Mallorca Hotel & Apartments

3-star Playa de Palma hotel in Can Pastilla, walk to Playa de Palma
A restaurant, an indoor pool and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 305 rooms offer free WiFi, balconies or patios and LCD TVs with satellite channels. Fridges, minibars and hairdryers are among the other amenities available to guests.
Helios Mallorca Hotel & Apartments offers 305 forms of accommodation with minibars and a safe. Rooms open to balconies or patios. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free nearby parking
  • Electric car charging station

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 10 for adults and EUR 5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike storage
  • Indoor pool
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • French
  • German
  • Polish
  • Russian
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 12 October 2020 to 17 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Helios Playa de Palma
Hotel Helios Playa de Palma
Hotel Helios Mallorca Playa de Palma
Helios Mallorca Playa de Palma
Helios Mallorca
Helios Mallorca Hotel Apartments Playa de Palma
Helios Mallorca Hotel Apartments
Hotel Helios Mallorca
Helios Mallorca & Apartments
Helios Mallorca Hotel & Apartments Hotel
Helios Mallorca Hotel & Apartments Playa de Palma
Helios Mallorca Hotel & Apartments Hotel Playa de Palma

Frequently asked questions

Can I cancel my reservation for free at Helios Mallorca Hotel & Apartments and receive a full refund?
Yes, Helios Mallorca Hotel & Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to Helios Mallorca Hotel & Apartments cancellation policy on our site for more details about any exclusions or requirements.
Does Helios Mallorca Hotel & Apartments have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Helios Mallorca Hotel & Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Helios Mallorca Hotel & Apartments?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Helios Mallorca Hotel & Apartments?
Check-in is from 3:00 PM to anytime.
What time is check-out at Helios Mallorca Hotel & Apartments?
Checkout is at noon. Late checkout is available for a fee.
Where is Helios Mallorca Hotel & Apartments located?
Located in Can Pastilla, this spa hotel is steps away from Palma Aquarium and Playa de Palma. El Arenal Beach and Port of El Arenal are also within 3 miles (5 km).
4.4
Excellent
5 - Excellent
554
4 - Good
481
3 - Okay
78
2 - Poor
15
1 - Terrible
13

4.3/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was modern inside and very clean. Pool area well spaced out. Bedrooms a little dated and TV so tiny it may as well not be there. Staff were friendly and check in/out was easy. Food was shocking. The buffet system doesn’t work when you have to queue and point at what you want for someone 1.5m away to get it for you. Masks already make the process hard enough but this was the most awkward dining experience I’ve had in a long time. Food quality was average at best, but the staff did try their hardest to be attentive
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Felt very safe using this hotel during the pandemic.
Stayed 1 night in Sep 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
The pool is quite small and closes at 8 pm, which makes absolutely no sense. There are not enough lounge chairs. The property was a quick walk to the beach. You have to put down a deposit for a towel and can only exchange once a day. So choose your day wisely. The breakfast buffet is not very well organized. Staff is handing the food to you, but it is difficult to point to the items you want so it may take some time. Also, there was not enough staff early in the morning at the buffet so we had to cut our breakfast short in order to make it to our morning excursion, which made breakfast quite expensive.
Stayed 4 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week at this beautiful hotel
Spoyless clean modern hotel with brilliant staff and facilities
Stayed 7 nights in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Ideally situated for the beach.
Stayed 3 nights in Jul 2020

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