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Overview of Elegance Playa Arenal II

Photo gallery

Featured image
Seasonal outdoor pool
Seasonal outdoor pool
Laptop workspace, free cots/infant beds, bed sheets
Laptop workspace, free cots/infant beds, bed sheets

Elegance Playa Arenal II

3 out of 5
Guests rated this property 2.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    AirportPalma de Mallorca (PMI)11 min drive
    Popular LocationCathedral of Santa Maria of Palma23 min drive
    Popular LocationPort of Palma de Mallorca24 min drive
    Popular LocationPuerto Portals Marina24 min drive

Choose dates to view prices

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

About this area

Llucmajor

Located in Llucmajor, Elegance Playa Arenal II is near the beach. Aqualand El Arenal is a popular attraction and the area's natural beauty can be seen at El Arenal Beach and Playa de Palma. Marineland Mallorca and Ferrocarril de Soller Train Station (Palma de Mallorca) are also worth visiting.
Popular Location

What's nearby

  • Port of El Arenal - 8 min walk
  • Aqualand El Arenal - 9 min walk
  • Cathedral of Santa Maria of Palma - 23 min drive
  • Port of Palma de Mallorca - 24 min drive
  • Puerto Portals Marina - 24 min drive

Getting around

  • Palma de Mallorca Verge de Lluc Station - 13 min drive
  • Palma de Mallorca (PMI) - 11 min drive

Restaurants

  • Casa do Pulpo - 4 min walk
  • Piccolo Sogno - 6 min walk
  • Blues Bar - 7 min walk
  • El Nilo - 7 min walk
  • Varadero - 8 min walk

About this property

Elegance Playa Arenal II

3-star hostal, walk to Port of El Arenal
An outdoor pool, a seasonal outdoor pool and a children's pool are available at this smoke-free hostal. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and tour/ticket assistance. All 30 rooms offer living rooms, rainfall showerheads and flat-screen TVs with cable channels.
Elegance Playa Arenal II offers 30 forms of accommodation. This accommodation offers separate living rooms. 20-inch Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 5 for adults and EUR 5 for children

Things to do

  • Bike rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Outdoor pool
  • Separate living room

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 20-inch flat-screen TV
  • TV channels

More

  • Laptop-friendly workspace
  • Separate living room

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; to check in, go to Hotel Palma Mazas
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.28 per person, per night , up to 9 nights, and EUR 0.14 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 5 for adults and EUR 5 for children (approximately)
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals are served at Hotel Palma Mazas, about 200 meters from the property.
Property registration number H-PM2307

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Juan Palma Hotel El Arenal
Juan Palma Hotel
Juan Palma El Arenal
Hostal Juan Palma Hostel ARENAL
Juan Palma El Arenal, Majorca
Hostal Juan Palma Hostel
Hostal Juan Palma ARENAL
Elegance Playa Arenal II Hostal Playa de Palma
Elegance Playa Arenal II Playa de Palma
egance Playa Arenal II Hostal
Elegance Playa Arenal II Hostal
Elegance Playa II Hostal
Elegance Playa II
Hostal Elegance Playa Arenal II El Arenal
El Arenal Elegance Playa Arenal II Hostal
Hostal Elegance Playa Arenal II
Elegance Playa Arenal II El Arenal
Elegance Playa Arenal III El Arenal
Hostal Juan Palma
Majorca
Juan Palma
Elegance Playa Arenal Ii
Elegance Playa Arenal II Hostal Playa de Palma
Elegance Playa Arenal II Hostal
Elegance Playa Arenal II Playa de Palma
Hostal Elegance Playa Arenal II Playa de Palma
Playa de Palma Elegance Playa Arenal II Hostal
Hostal Elegance Playa Arenal II
Hostal Juan Palma
Juan Palma
Elegance Arenal Ii Palma
Elegance Arenal Ii Llucmajor
Elegance Playa Arenal II Hostal
Elegance Playa Arenal II Llucmajor
Elegance Playa Arenal II Hostal Llucmajor

Frequently asked questions

Can I cancel my reservation for free at Elegance Playa Arenal II and receive a full refund?
Yes, Elegance Playa Arenal II offers free cancellation on select room rates, because flexibility matters! Please refer to Elegance Playa Arenal II cancellation policy on our site for more details about any exclusions or requirements.
Does Elegance Playa Arenal II have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Elegance Playa Arenal II pet-friendly?
No, pets are not allowed at this property.
How much is parking at Elegance Playa Arenal II?
This property doesn't offer parking.
What time is check-in at Elegance Playa Arenal II?
Check-in is from 2 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Elegance Playa Arenal II?
Checkout is at noon.
Where is Elegance Playa Arenal II located?
Situated near the beach, this hostal is within a 10-minute walk of Port of El Arenal and Aqualand El Arenal. El Arenal Beach and Playa de Palma are also within 15 minutes.

Overall score and ratings

1.9
Rating 5 - Excellent. 1 out of 31 reviews
5 - Excellent 3%
Rating 4 - Good. 3 out of 31 reviews
4 - Good 10%
Rating 3 - Okay. 3 out of 31 reviews
3 - Okay 10%
Rating 2 - Poor. 10 out of 31 reviews
2 - Poor 32%
Rating 1 - Terrible. 14 out of 31 reviews
1 - Terrible 45%

2.0/5

Cleanliness

2.6/5

Staff & service

1.8/5

Amenities

1.8/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
loud guests without assistance by hotel staff
I came to Mallorca on a layover. I know most people come here to get wasted and to be loud and party, this should stop in your hotel room though. I only had a layover here, the room above me played techno music and the room next to me had guests that kept yelling at other guests on the street. I went into the lobby, 4 times to complain about this. They helped me once and I repeatedly asked for another room. New guests kept arriving while I was complaining and the reception kept telling me they didn’t have any rooms available which proved to be wrong cause on 2 occasions guests had arrived that didn’t have a reservation to begin with. Instead of moving me to another room, which they could have easily done, I was up all night . Terrible experience....
Stayed 1 night in Sep 2019

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good. The building is very old. There is no reception you have to go to the next hotel to check in. We didn't stay there we had to book another hotel in emergency because this room wasnt secure at all.
Stayed 2 nights in Jul 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid. Not worth of your money
Pictures don’t reflect the poor stat of the hotel, and are most likely from the other hotel with the same name, a few buildings up on the street. In urgent need for renovation to keep the minimal conditions to operate. Absolute lack of management. Total anarchy, with fights and destruction of the hotel premises. Reception is in another building without a phone line to request someone to restrain the noise and violence during the night. Obviously the poor behavior of some guest is to blame, but it’s the hotel responsibility to guarantee all guest safety
Stayed 1 night in Jun 2019

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war einfach nur dreckig. Balkon Türe konnte man nicht abschließen. Unfreundlich, einfach in nem Gebäude gegenüber geschickt wo jeder rein und raus konnte wer nur möchte. Im Hauptgebäude konnt man sich nicht hinsetzen und warten da der staub so dick war auf den stühlen.
Stayed 2 nights in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

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