Ratings based on 74 Verified Reviews

3.9 out of 5
79% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by Mitchell

Great resort

Posted 26-Feb-2017 on Hotels
It was a great stay but the Resturanst service was slow.
Comment from Hotel Management
20-Mar-2017 by General Manager, Hotel Management
Thank you Mitchell for the feedback. We are working hard on improving the service in our restaurants and appreciate your comments. Kind Regards, Karin Jongman General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from LONDONer

Hotel with two wings separated by a beach road

Posted 29-Sep-2016
Very friendly and helpful staff greeted us every where we went which brings a smile to all. Good selection at breakfast. Room with seaview was big and comfortable although the balcony was not. This wing is located on the beachfront with plenty of loungers. The "Headgirl" tended to be everywhere during our stay in September and judging by other feedback seemed to go down favourably with guests.
Comment from Hotel Management
06-Oct-2016 by Karin, GM, Hotel Management
Thank you very much for your feedback, great that you shared this review with many other. In case anyone needs any assistance, my name is Karin and I and my team are pleased to assist. Best regards, Karin Jongman General manager
4 out of 5
Recommended
for Everyone
by A verified traveller from port stephens Australia

What you expect from Centara

Posted 19-Aug-2016
Pros: Position, food, ammenities
Cons: The hotel is looking a little tired but who cares
Location: Khao Lak is very different to where we have stayed in Thailand before, much quieter. We only did the beach and the resort,
3 nights here, enjoyed it all, lovely resort, only had breakfast here but that was as good as I have experienced anywhere, so much choice. Highly recommend.
Comment from Hotel Management
02-Sep-2016 by Karin, GM, Hotel Management
Dear Steve, Thank you for your feedback, I am pleased you are recommending our hotel to other guests.
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Family Holiday in Kao Lak

Posted 08-Aug-2016 on Wotif
Pros: Loved the main buffet restaurant located on the shore line. You have the option of a table right on the sand! Gorgeous sunsets each night.
Location: We visited an elephant sanctuary which provided us the opportunity to see animals in their natural habitat and to have a ride on their backs.
We had spent the first part of our holiday in Phuket and found it to be over-developed, crowded and totally tourist - driven. It was a totally different experience when we travelled north to Kao Lak. The resorts here are tastefully nestled amongst native rainforest and a real sense of being in paradise exisits here. Kao Lak runs at a much slower pace than Phuket and our family of 4 liked this. The Centara Seaview resort has been rebuilt after being destroyed in the Boxing Day Tsunami 10 years ago. Symmetrical design for all the wonderful pools and facilities capture the natural beauty of the area. Our accomodation was at the rear of the resort up the hill (where the tsunami safe zone is!!). However we found this location a burden as we had a long walk to an from the main restaurant the beach and the main swimming pools. They offer a free buggy service to go up and down the hill but it was sometimes a nusiance waiting for this. We would recommend the bungalows on the beach or within the main resort area near the pools if you can afford it as this would offer superior accomodation and ease of access to all the facilities. T
Comment from Hotel Management
by Karin, GM, Hotel Management
Dear Sharon, thank you for your great feedback, very useful information for other travelers, choosing between Phuket and Khao Lak. We are pleased you enjoyed our breakfast and our location, probably the best in Khao Lak. Best regards, Karin Jongman General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Norway/USA

Nice Hotel, family friendly

Posted 06-Mar-2016
The hotel was great, the only complaint was a not so clean pool one day. The location is great and the ocean view rooms are the best for the $. It is not "perfect" and many say it needs an update. If you want perfect there is many other places at much higher rates. It is very "Thai" and perfect with 2 young kids. (6,8) We would go back anytime.
Comment from Hotel Management
08-Mar-2016 by Karin, Hotel Management
Dear Erik, Thank you for your comments, we have managed to get the pool cleanliness back to standard. The hotel weather, lots of people using the pool and the failure of a pump caused the problem. I am very pleased to read your comments, it is exactly as you say, very Thai and we will be pleased to welcome you back. Kind regards, Karin Jongman General Manager
5 out of 5
by Alec from Sheffield

Excellent family resort

Posted 22-Feb-2016 on Hotels
We were upgraded from de-luxe villa to a premier de-luxe villa . AMAZING !! location and size were beyond excellent, surrounded by nature. General Manager Karin so helpful, approachable and pleasant, a credit to the hotel and the company. Well done!
Comment from Hotel Management
07-May-2016 by Karin, Hotel Management
Dear Alec, Thank you so much for your nice comments, I am pleased that you enjoyed your stay with us and that we were able to make it better by upgrading you. Thank you! Karin Jongman General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Great hotel, easy stroll to beach and shops.

Posted 08-Dec-2015
Pros: Deluxe garden rooms were spacious and close to main pool and not far from main shopping area of Khao Lak.
Location: Centara Seaview is one of the best located resorts in Khao Lak. It is very close to the main shopping area and restaurants.
We stayed as a family of 4 (2 adults and 2 kids 16 and 11) for 4 nights in November after we had spent 5 nights in Karon.. We had interconnecting deluxe garden rooms close to the main pool. Both rooms were large with plenty of space and had everything that we needed. The bathrooms were clean and staff did a great job of cleaning and restocking items during our stay if needed. From our rooms it was a short stroll to breakfast which had a large variety of foods to choose from that would suit even the fussiest of eaters. We ate our other meals at the local restaurants which again is only a few minutes walk from the resort. We were lucky to be there on the opening weekend of tourist season so there was plenty of options for eating out. There is even a McDonalds at Khao Lak which suited our 2 kids as an alternative to Thai food. The pools are large and finding a quite spot to cool off was not hard. Overall we enjoyed our stay at Centara Seaview and would recommend to family and friends.
Comment from Hotel Management
20-Jan-2016 by Karin Jongman, Hotel Management
Dear Julia, Thank you very much for your kind feedback. It is great that you have made the effort so that future travelers can profit from your knowledge. I am pleased that you and your family had a good time in our resort and that you enjoyed the great pool facilities and the variety offered in our restaurants. Best regards, Karin Jongman General Manager
5 out of 5
by A verified traveller

A very pleasant stay.

Posted 20-Jul-2015 on Hotels
A very pleasant stay at the Centara, Khao Lak. The hotel was quiet as it is the low season, but all facilities were available. I booked a room in the garden area, but they up-graded me to a sea view room free of charge due to the low season which was a very nice surprise. The staff worked hard to keep the pool area clean with a few storms causing sand and leaves to blow around. The food was good, particularly the breakfasts which were excellent. The room was very clean and of a good size, with a small balcony. The immediate surrounding area had a few cafes, but they were mostly closed again due to the season, however, the best bar for live music was very close by. I will certainly go back to this hotel, and in the low season it is excellent value for money.
Comment from Hotel Management
09-Apr-2016 by Karin, Hotel Management
Dear Guest, Thank you very much for mentioning a lot of positive points of visiting our hotel in low season. Those guests that can travel outside the high season will find a nice infrastructure and a team wanting to please the guest. We look forward to your next stay in our resort. Kind Regards, Karin Jongman General Manager
4 out of 5
by A verified traveller

Short but sweet....

Posted 18-Jul-2015 on Hotels
Just one night. Very nice property. Beautiful pools and beach. Good breakfast.
Comment from Hotel Management
09-Apr-2016 by Karin, Hotel Management
Thank you for your wonderful feedback. Come back soon! Kind Regards, Karin Jongman General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Eastbourne

Good resort with many facilities

Posted 11-Jul-2015
Pros: Clean, friendly, helpful staff. Attractive grounds.
Cons: Air conditioning very noisy. No clothes rack on our balcony to dry costumes
Location: Out of season, very limited. Hire a car for a few days to enjoy the scenery and see local areas.
Quick check-in for a very late arrival. Friendly and helpful staff. Room was large with two king size beds and a good size balcony. All toiletries replenished daily as required as well as teas, coffee and water. The resort is set on the beach area and Khaolak does not allow jet skis or similar so unspoiled views with a long sandy beach for walking. The grounds were well kept and the pool areas were attractive with ample sunbeds and shades. The food was overpriced but the bar had a 4-8 pm half price for 2 cocktails. A buggy was available at the lobby to transport you to the top of the resort leading onto the main street where there were many restaurants and shops, it was out of season (26th June - 9th July) so very quiet and opening times varied. Many tourist attractions were closed but the local market opened on Saturday, Monday and Wednesday from 4 pm til approx 8 pm. It was about 15 mins walk down the road. There were clothes, local food and eateries all at good prices. We were never disappointed with Thai food, taste, presentation, and price excellent. The most we paid for two meals with drinks was £13. The National Park was close by but be warned the nature trail was not an easy walk. Narrow, rocky and potentially dangerous in parts especially after rain. Good shoes and mosquito spray recommended. A local bus to Phuket town for 100 thb each can be caught on the main road, comfortable although shabby and does not take much more time than a taxi, bargain!
Comment from Hotel Management
05-Oct-2016 by Karin, GM, Hotel Management
Dear Val, Thank you for your review. Great feedback, new clothes racks have just arrived, so every room has a rack now, of course very important when having to dry bathing suits and towels. The local market opens on Monday, Wednesday and Saturday, great for a stroll and good for buying souvenirs. Every day we offer streetfood stations for those guests that wish to profit, the food is a 100 Baht per portion, very attractive prices and good quality offers.