Ratings based on 67 Verified Reviews

3.9 out of 5
79% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Nov-2016 on Hotels
4out of 5
by A verified traveller

Stort Hotel med strandlæge centralt i Khao Lak

Posted 17-Nov-2016 on Hotels
10 dagar med varierande upplevelser. Bytte rum då gnagere tuggade sig genom taket i soverommet ....... Rymliga villor med liten pool var perfekt før oss då det till tider var væl trångt runt poolerna og på hotellets område på stranden. Perfekt beliggenhet, fantastisk strand rætt utanfør dørren,trevliga villor, om æn något slitna.
3out of 5
Recommended
for Couples
by A verified traveller from Erfurt

Ausgezeichnete Lage in Baufälligkeit

Posted 09-Nov-2016
Pros: Strand
Cons: Die Räume müssen dringend renoviert werden!
Das Hotel ist super gelegen am schönsten Strandabschnitt von Khao Lak sowie sehr nah am Zentrum. Leider erfüllen muffig riechende Räume und 13 Stromausfälle nicht meine Anforderungen. Umso schlimmer, dass ich die Sicherung selbst wieder rein drücken musste, weil der "Ingenieur" das leider keine nachhaltige Lösung parat hatte.
4out of 5
by A verified traveller

A conseiller

Posted 29-Oct-2016 on Hotels
Excellent rapport qualité prix/ club enfants/ grandes piscines/ chambres spacieuses/ Bémol sur service trop lent du restaurant 45 minutes pour un burger le midi
Comment from Hotel Management
02-Nov-2016 by General Manager, Hotel Management
Merci beaucoup pour votre commentaire. Désolé que nous n'avons pas réussi a faire sortir le service plus rapide dans votre cas. J’espère que cette situation etait une exception. Merci pour nous faire laisser savoir. Cordialement, Karin Jongman General Manager
4out of 5
by A verified traveller from PHS

เจ้าหน้าที่ให้บริการดี ห้องพักกว้างขวางสะอาด

Posted 20-Oct-2016
Pros: การให้บริการ
Cons: ห้องพักเก่า แต่ไม่มาก
Location: เล่นน้ำได้ ใกล้ McDonald มีรถรับส่งตลอด โทรเรียกได้ตลอดเวลา
โรงแรมใกล้ชายหาด แต่ส่วนที่พักไม่ใกล้หาด อาหารเช้าหลากหลาย มีสระว่ายน้ำหลายสระ เจ้าหน้าที่ให้บริการ ใส่ใจดีทุกคน
4out of 5
by A verified traveller

flott hotell,barnevennlig og hyggelig

Posted 07-Oct-2016 on Hotels
meget hyggelig betjening ,hjelpsomme og høflige, vakkert hotell ,god mat og drikkevarer , reiser gjerne tilbake
Comment from Hotel Management
02-Nov-2016 by General Manager, Hotel Management
Kjære Guest, Tusen hjertelig takk for hyggelig omtale av vårt hotell. Så kjekt at du hadde et fint opphold hos oss. Håper vi ser deg igjen til neste år. Med vennlig hilsen, Karin Jongman General Manager
4out of 5
Recommended
for Everyone
by A verified traveller from LONDONer

Hotel with two wings separated by a beach road

Posted 29-Sep-2016
Very friendly and helpful staff greeted us every where we went which brings a smile to all. Good selection at breakfast. Room with seaview was big and comfortable although the balcony was not. This wing is located on the beachfront with plenty of loungers. The "Headgirl" tended to be everywhere during our stay in September and judging by other feedback seemed to go down favourably with guests.
Comment from Hotel Management
06-Oct-2016 by Karin, GM, Hotel Management
Thank you very much for your feedback, great that you shared this review with many other. In case anyone needs any assistance, my name is Karin and I and my team are pleased to assist. Best regards, Karin Jongman General manager
3out of 5
by A verified traveller from rueil

hôtel pour famille ou personnes agées/convalescent

Posted 05-Sep-2016
Pros: la végétation
Cons: proposer des soirées apéro ou dansantes. participation des résidents à des jeux ou loisirs
Location: quartier assez mort. pas d'animation.
aucun loisir dans l'hotel. pas de musique.pas d'animation! globalement triste
Comment from Hotel Management
09-Sep-2016 by Karin, GM, Hotel Management
Merci pour votre commentaire. Je suis désolée que vous n'avez pas noté le band qui joue chaque soir dans notre coffeeshop Zing? Je suis d'accord que avec l'occupation que nous avons eu pendant le mois d'Aout, une programme d'animation sera parfait. L'année passée le taux d'occupation était trop bas, cette année nous sommes êtes surprise, alors pour l'année prochaine nous avons déjà programme une équipe d'animation. Merci pour votre suggestion. Cordialement, Karin Jongman General Manager
4out of 5
Recommended
for Everyone
by A verified traveller from port stephens Australia

What you expect from Centara

Posted 19-Aug-2016
Pros: Position, food, ammenities
Cons: The hotel is looking a little tired but who cares
Location: Khao Lak is very different to where we have stayed in Thailand before, much quieter. We only did the beach and the resort,
3 nights here, enjoyed it all, lovely resort, only had breakfast here but that was as good as I have experienced anywhere, so much choice. Highly recommend.
Comment from Hotel Management
02-Sep-2016 by Karin, GM, Hotel Management
Dear Steve, Thank you for your feedback, I am pleased you are recommending our hotel to other guests.
5out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Family Holiday in Kao Lak

Posted 08-Aug-2016 on Wotif
Pros: Loved the main buffet restaurant located on the shore line. You have the option of a table right on the sand! Gorgeous sunsets each night.
Location: We visited an elephant sanctuary which provided us the opportunity to see animals in their natural habitat and to have a ride on their backs.
We had spent the first part of our holiday in Phuket and found it to be over-developed, crowded and totally tourist - driven. It was a totally different experience when we travelled north to Kao Lak. The resorts here are tastefully nestled amongst native rainforest and a real sense of being in paradise exisits here. Kao Lak runs at a much slower pace than Phuket and our family of 4 liked this. The Centara Seaview resort has been rebuilt after being destroyed in the Boxing Day Tsunami 10 years ago. Symmetrical design for all the wonderful pools and facilities capture the natural beauty of the area. Our accomodation was at the rear of the resort up the hill (where the tsunami safe zone is!!). However we found this location a burden as we had a long walk to an from the main restaurant the beach and the main swimming pools. They offer a free buggy service to go up and down the hill but it was sometimes a nusiance waiting for this. We would recommend the bungalows on the beach or within the main resort area near the pools if you can afford it as this would offer superior accomodation and ease of access to all the facilities. T
Comment from Hotel Management
by Karin, GM, Hotel Management
Dear Sharon, thank you for your great feedback, very useful information for other travelers, choosing between Phuket and Khao Lak. We are pleased you enjoyed our breakfast and our location, probably the best in Khao Lak. Best regards, Karin Jongman General Manager