Posted 21-Feb-2013 on Hotels
A King size room, lower level requested. My wife has a handicap and can't safely negotiate stairs. Other motels in the past have worked to accomodate these circumstances. To have lower level room, we had to accept a room with two queen beds and pay extra. Although we understood that our requested room was not gauranteed, It bothered us that we were told we could have it the first of three nights, but then we must move. Now, if someone else had the room reserved and gauranteed for them, why couldn't we do the same. The ice machine did not work the first night - it was fixed after I complained a couple of times. I will not stay at this Super-8, again. We have been treated well at other times at the Super 8. Thank you.