We were given the tiny room with the seating area above the bed. This accommodation is more suited to a single occupancy rather than a couple with two dogs.
The ladder to get to the seating area wasn’t practical and I feel we should have been advised as definitely not suitable for a less able bodied person.
The kitchenette was ill equipped with just one teaspoon and two knifes and forks.
The fridge contained mouldy fruit from the previous occupants, suggesting that the accommodation hadn’t had a thorough clean. Concerning in current climate.
There wasn’t any windows, just a door which didn’t lock from the inside and not suitable to leave open even though it was very stuffy as dogs would have got out. There wasn’t an enclosed area even though we booked dog friendly accommodation.
Hotels.com we’re of no support to us in getting a refund on our dissatisfied experience