Ratings based on 1,478 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Washington, D.C.

It's about people and place

Posted 28-Jul-2016
Pros: The "honesty bar" adjacent to the lobby. Coffee making available in the room.
Cons: We didn't like leaving the big brass room key at the desk and picking it up, but we only went in and out once a day.
Location: Very good wine shop at the end of the block.
The location of the hotel is very good - the busy thoroughfare on one end of the block and the quieter market/neighborhood area leading the the Gare on the other end. In between are some nice establishments. Both bus and Metro are options at both ends. The room and bath are a bit small, but comparable to other big city hotel rooms at this price. The ceilings are high and the window is large, giving the illusion of more room. The bed was larger than a double and quite comfortable. The desk staff at the hotel were beyond helpful when we experienced some "traveler troubles". We cannot thank them enough for their patience and good humor as we dealt with our problem. We could not have straightened it out without their help.
4out of 5
by A verified traveller

周囲の環境が良い

Posted 23-Jul-2016
Pros: 利用できる地下鉄駅がいくつもあること、レストランやスーパーなどが周辺にたくさんあること、コストパフォーマンスが高いこと
地下鉄はVavin駅が最も近いですが、いくつもの駅が徒歩圏内にあるため、市内のどこに行くにもとても便利な場所にあります。特に、シャルルドゴール空港からはRERのB線でPort-Royal駅で下車し、その後徒歩7,8分でホテルに着くので、空港からのアクセスも良いです(空港からモンパルナス駅までバスで来て、そこから歩くという方法もありますが)。 また、ホテルの周辺にはいくつものレストラン、デリ、スーパー、パン屋があるため、食事をするのも困りませんでした。 ホテルの部屋は、広くはありませんが、キャリーケースを開けるぐらいのスペースはありました。お風呂もバスタブがついていました。掃除も丁寧にしてあり、ホテルの価格の高いパリでは、コストパフォーマンスはとても高いと思います。
Comment from Hotel Management
28-Jul-2016 by L.LUCAS Manager, Hotel Management
All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
5out of 5
by A verified traveller from Chicago

Wonderful experience

Posted 19-Jul-2016
Pros: Staff were extremely helpful, and personally pleasant through a couple of personal crises (replacing a lost Amex card, e.g.)
Location: See above
We were not sure when we booked, whether the neighborhood would be that colorful, lively experience you associate with a Paris weekend. It was wonderful, from the "Turnip Garden" at the end of the block on Sunday morning (an artists' association with stalls for displaying their work), to the line-up of a dozen creperies on the next block over. A laundromat next door was a practical advantage, and access to more than one Metro as well. We were there going into the hottest week on record and the only rating less than "5" is a "4" -- truth be told the "Room comfort" was affected by the hot weather not because the air conditioner didn't work (it did) but because the whole city was afflicted by the humidity.
Comment from Hotel Management
22-Jul-2016 by L.LUCAS Manager, Hotel Management
Hello, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
3out of 5
by A verified traveller from Lyon

personnel très accueillant, serviable, efficace

Posted 19-Jul-2016
Pros: accueil, localisation idéale
Cons: réfection chambre (un coup de peinture ou écailles au plafond, qq trucs dans la salle de bain)
Location: super, des tonnes de brasseries, restos, petits commerces, à 5 minutes à pieds du jardin du Luxembourg et rues commerçantes, quartier à recommander
lit confortable, température chambre ok, produits de toilettes de très bonne qualité. plafond un peu vétuste, chambre petite, surdose de produit ménager (couvrant les odeurs). Baignoire avec rabat de projection anti-pratique mais sinon ok
Comment from Hotel Management
22-Jul-2016 by L.LUCAS Manager, Hotel Management
Hello, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
4out of 5
by A verified traveller

Posted 09-Jul-2016
Pros: Staff was very nice and
Good neighborhood with all kinds of good restaurants and small shops around ,,,,very pleasant to spending time out there and join.
Comment from Hotel Management
12-Jul-2016 by Justine-Front desk manager, Hotel Management
Hello, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
4out of 5
by A verified traveller

Posted 09-Jul-2016
I search a hotel near the most important places of Paris... And Lenox Montparnasse is perfect for that. It's located at the center of Paris, but in a quiet and little street. It was almost perfect for my husband and my little newborn... The staff gave us a baby crib for her.
Comment from Hotel Management
12-Jul-2016 by Justine-Front desk manager, Hotel Management
Hello, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
4out of 5
by A verified traveller

Posted 27-Jun-2016
Nice hotel in a good location. Staff was very helpful too.
Comment from Hotel Management
29-Jun-2016 by L.LUCAS Manager, Hotel Management
Hello, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
5out of 5
by A verified traveller

Lovely boutique establishment in a good area

Posted 26-Jun-2016
Pros: Location. Everything we wanted was easily accessible.
Cons: The air conditioning, we had a hot day in Paris and the airconditioner was not working to the level we prefer.
Location: Two metro lines. Easy access to Notre Dame, Eiffel Tower, Louvre, Champs Élysées Pays to check the metro lines they will surprise you where they go
Hotel in great position to two Metro lines. Very easy to understand and get around. The staff were the most helpful and pleasant. The rooms were large and very comfortable, great to come back to after a day of sightseeing.
Comment from Hotel Management
30-Jun-2016 by L.LUCAS Manager, Hotel Management
Hello, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
5out of 5
by A verified traveller from Toronto

Nice hotel, friendly staff

Posted 23-Jun-2016
Had a nice stay at the hotel. There were many restaurants close by. The staff was very friendly. Hotel was also clean and cosy. I would stay here again.
Comment from Hotel Management
30-Jun-2016 by L.LUCAS Manager, Hotel Management
Hello, All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
5out of 5
by A verified traveller

Posted 14-Jun-2016
Large room, friendly staff, fun honesty bar concept, and great location (very close to 4 different metro stops/lines).
Comment from Hotel Management
15-Jun-2016 by L.LUCAS Manager, Hotel Management
All the Lenox team Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!