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Reviews of Hotel de Lille - Louvre

Hotel de Lille - Louvre
8 Rue Du Pelican, Paris, Paris

Reviews

4.8
Rating 10 - Excellent. 9 out of 175 reviews" "
Rating 8 - Good. 30 out of 175 reviews" "
Rating 6 - Okay. 35 out of 175 reviews" "
Rating 4 - Poor. 43 out of 175 reviews" "
Rating 2 - Terrible. 58 out of 175 reviews" "

4.4/10

Cleanliness

5.4/10

Staff & service

3.6/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the rude staff upon arrival. And the fact the hotel had any recognition of my booking which led to me and my partner being left out in Paris on our first night having to search for a place to stay even though the booking was confirmed and paid for 4 months prior to arrival. The guy that works there was very aggressive and rude and they tried to put us in a place across the street that the owner of the hotel owns I believe that was some abandoned room more like a prison if I’m being honest. People that worked at the hotel when I called Expedia to get them to speak to the hotel to double confirm the booking the staff were rude and put the phone down to Expedia saying they only spoke French.
Stayed 3 nights in Dec 2019

2/10 Terrible

Berni, Tacoma, WA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property truly should not be offered as an option on Expedia. It fails to meet the basic needs of travelers in a foreign city. The normal comforts of even a low-grade hotel or hostel are not met. Proximity to the Louvre is its only redeeming quality. I was so disappointed that I left after an hour and found another hotel.
Stayed 5 nights in Nov 2019

6/10 Okay

John

Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
This property was very close to the Louvre and awesome restaurants. But it needs maintenance and also they need to service the rooms daily. We had to ask for clean towels and toilet paper.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location couldn't be more perfect! The staff were extremely friendly.
Stayed 5 nights in Jul 2019

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good and cheap for tourism
It is a fair hotel, based on the low price and what it offers. It’s good for tourism because it’s extremely well located (2 blocks from Louvre Museum and subway station - Louvre, and 3 blocks from the train station that connects you directly to CDG or ORY airports - Châtelet Les Halles). The only thing you need after walking and doing tourism all day long is a good bed for sleeping. Bed linen and towels were clean and comfortable. Further, the reception personnel was very kind and handful, specially Mr Faizar. Everything we have asked was promptly attended. Although there’s no breakfast, there are many good restaurants around, less than 1 minute walking, at fair prices and with good food. There is also a Franprix (budget market) 1 block from the hotel. During the winter, having showers should be quite challenging because there is no heater inside the bathroom. I’ll definitely stay again in this hotel when I’m back to Paris.
Stayed 3 nights in Jul 2019

10/10 Excellent

EDUARDO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you looking for hotel 5 starts it is not your place, but the location and price is SUPER STARS.
Stayed 1 night in Jul 2019

6/10 Okay

Barry

Paris on the cheap.
The Hotel Lille Louvre is what it is and what it is is a well located, no frills, cheap hotel 2 blocks from the Louvre Museum.
Stayed 2 nights in Jun 2019

8/10 Good

david j

Liked: Staff & service
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recomended
The room is very small,whether furniture is present at all it is old, almost ancient but not valuable, a wall in front of window
Stayed 3 nights in Jun 2019

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel never took me in. The guy told me they were sold out and made me walk 15 mins away to a totally different hotel in a different area and the room wasn’t close to what I had reserved. Not a good experience.
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The cost of $50/night was great for being 2 blocks from the Louvre. The whole place was very worn out and old. I asked for another blanket and was told they didn't have any- they were booked solid. But, the room was warm enough. In 2 weeks I had my room made up 3 times and I had to ask 2 times for one of them. Bathroom was tiny but has good water pressure and lots of hot water. There was no front desk and the staff spoke only minimal English. No assistance with booking trips tours. Uber had a hard time finding men since the hotel was down an alley- had different pick up locations. Overall it was a dump, but, safe and quiet. My needs are pretty simple, but, this may have been below even my needs.
Stayed 15 nights in Nov 2018

8/10 Good

Celeste

Liked: Cleanliness, room comfort
Central and cheap
Location excellent. room too dark. One electric sicket did not work. Bed not a double bed but at least nice and comfortable. Bedside table at ackward place
Stayed 3 nights in Nov 2018

6/10 Okay

Corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s ok...
Not the cleanest room. Does not have a bathroom in the room. I didn’t realize this when I booked but found out later after reading more reviews. Not the cleanest but the bed seemed fine so it was ok.
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Very old facility and terrible bathroom, good location but very poor hotel.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness
/ location / location / location / location /
good and quiet location / no breakfast / no elevator / clean room and bathroom facilities / room wifi worked fine / no frills hotel.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Poor choice
Worth about half of what is charged. Not in great condition, telephone, light fixture, elec outlet not working. Pretty worn out. When we asked for a bath mat, we were told to use the bedroom curtain.
Stayed 3 nights in Apr 2018

2/10 Terrible

Maher, virginia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero star hotel
Although good location but terrible condition. Rooms are not like the pictures on the orbitz site. Was given 3 stars in reviews which was misleading. Very small entrance only one person can pass and if you talk to the receptionist the entrance is blocked. Very high tilt stairs no elevator suitable for very young persons. The room has a miserable metal small round plate with two broken wood folded chairs. The third fabric chair with broken arms. Bathroom extremely small the shower handle broken and hot water not there always. No privacy at all. We were living with people next door especially at night we heard clearly their snoring. Booked 4 nights stayed only one was exhausted from overseas flight . Told them while check in that but they refused to refund me the 3 days. Checked in and out without single paperwork just by mentioning my name. Asked for any proof they refused and said manager is traveling. Never gonna use this site again and would never recommend it to any friend. Called customer service millions time still waiting for refund
Stayed 4 nights in Jan 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
i was put in a room which wasn’t an official hotel room. No shower or toilet available to me, freezing and no duvet. paint peeling off walls. I asked to move rooms and they were helpful and took me to another hotel 15 mins away. There I was given a big but cold room with a shower but no hot water. I wouldn’t recommend this, especially in winter though the staff were friendly and helpful.
Stayed 1 night in Dec 2017

8/10 Good

Lesleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Parisian Hotel
It was much better than expected. It was quaint but clean and comfortable and in a good location near major landmarks.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
You Get What You Pay For
It's cheap and you get what you pay for. Luckily I didn't have to sleep here! If they just spent a little money, they could charge more as the location can't be faulted!
Stayed 1 night in Sep 2017

8/10 Good

Joseph

Liked: Staff & service, room comfort
Quaint budget hotel not suitable for heatwaves!
The hotel is in a fabulous location for tourism hidden away on a road non-accessible to cars. The Metro is really close by, as are the pyramids. Lots of food and drink around. But this hotel is not suited for hot weather. There is no AC and so the rooms rely on windows being left open. Sadly that brings lots of insects into rooms making the bed feel awkward and the safety of your luggage feels dubious too. WiFi connection was better in some areas of the room than others. The owner wanted payment in cash athough he did have card machines. Checking out was a bit of a nightmare especially as my flight was early in the morning. I had to unlock my door and then leave the keys there because there was no return point available and my taxi was waiting at 0350! Despite all this, I would go back if visiting Paris for a few nights. I was going to Roland Garros and Stade de France for sporting sessions and travel was very easy with the hotel location perfect for late night returns.
Stayed 3 nights in May 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a scam - false advertising
While this "hotel" is shown on Orbitz with a three-star rating, the French government office in charge of rating hotels in France long ago stripped this location from any star rating - it is in fact a zero-star lodgings, charging rates similar to three-star rated hotels. Unless you are an ultra-devoted backpacker who has gladly experienced the jungles and tundras of third world countries, loving to stay at old crummy hostels which have not been painted in 15-20 years, have one single receptacle per room, lukewarm showers which are infested with all kinds of critters, then this may be a place to your liking - except it commands $100+/night only because it is located in a dark alley not far from the Louvre and other Paris tourist attractions. Right across the street of it is an all night nightclub of dubious repute, and do not be surprised to hear loud, drunk revelers with no other place to go to in those late night hours just below your window (which you have to keep open because there is no climate control whatsoever in the guest rooms). Add the fact that your cell phone will not easily get a signal (presumably because in a dead area surrounded by taller buildings); that the supposed WiFi this place pretends to offer is almost inexistent, rated "unsafe" and extremely unreliable, and you get the picture. It appears that this particular location has been able to escape Orbitz' scrutiny. In disgust, I decided to forfeit my non-refundable/prepaid accommodations, and moved.

6/10 Okay

Annamarie

Disliked: Staff & service
Great location but a bare-bones place.
I was asked for cash. Used a credit card but still, they attempted to also charge the card I have on file with Hotels.com. I was told there was 24 hour security but no one was available when I tried to check out at 7 AM. Location is awesome. Hotel is very rustic.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
- the hotel was terrible!! - the bed was extremely uncomfortable and made noise every time you moved - when I went to use the bathroom it had no toilet paper, so I had to buy my own - the shower was extremely dirty - when I went to shower it had no hot water and turned off after a couple minutes - the sheets were dirty - the room was extremely small - I would never recommend this hotel to anyone - would love some time of a refund for my awful stay - ruined my trip to paris

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not the best place for the money. Very over priced for what I got. No room clean up daily. Floors very nasty. Very very small room. Stay away from room #5

8/10 Good

Donn

Liked: Property conditions & facilities
convenient
The room was the only room on the top floor (4th) reached by a narrow circular stairway of about 83 steps. I had to request the room to be serviced.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Another hotel in Paris with same name
The bathroom was moldy with no mirror. A little bit of money could have helped the room. we expected a small room in paris and the location was great but how hard is it to put a mirror in the bathroom. I had to shave in the bedroom. The paint is chipping. The rugs were filthy.

6/10 Okay

Lara, Seattle

Liked: Room comfort
I'd stay here again.
When I arrived, they hadn't actually received my reservation from Hotels.com, but they were very gracious, and promptly gave me a room with a private bathroom (although to be honest, I don't think I'd reserved one like that). The room itself was decent. It's got that old-timey paint going on. The carpet was rather old and threadbare. However, can't really beat the neighborhood for the price. Less than a five minute walk to the Louvre. I checked in and immediately walked down to the Arc de Triomphe, stopping to shop on Champs-Elysees. -Lots of restaurants in the neighborhood. -Free wifi. -Clean linens -No bedbugs -Friendly, English-speaking staff.

8/10 Good

Deborah, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great family run hotel
Charming family run hotel. No frills but very comfortable. Excellent wifi. Very individual style. Great location.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not honour my reservation
Cannot comment on anything except the location which was excellent and the reason I booked this particular hotel. Arrived at 15:45 after a delayed overnight flight from North America and was told they did not have my reservation even though I could see it written in their bookings logbook. Was then informed that my reservation was never confirmed and that they would find me another hotel. It was a distance away and an horrendous hotel but I was jet lagged and needed to rest so I stayed but I must say it was the worst hotel I have ever slept in. I actually can't believe I stayed there now. The owner of the place gave me the impression that this was not the first time the hotel de Lille louvre had sent him a "bumped" reservation. Instead of having the convenience and security of being near the louvre I was sent off to locate another hotel in what turned out to be an undesirable area near gare d'est, a very unpleasant experience. Left the next day! So beware that your booking may not be honoured if you choose to book with this hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch out
Hotel is a very old place. Probably has original wallpaper. Rooms are basically clean, furniture is shabby. bed very basic. look on there website and rooms come in cheaper that on hotel.com. In the event of a fire, it would be virtually impossible to get out of the building. The bathroom is very, very basic. Plenty of hot water.

2/10 Terrible

Jim, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE in all Aspects
DO NOT STAY HERE! Please, for my sake, just spend the extra money to stay in a decent hotel in Paris. My girlfriend and I booked a private bathroom but had only a little bit of hot water (we ended up using the shared bathroom) and a toilet that didn't flush everything you need it to flush. The staff is also unprofessional and not helpful.

2/10 Terrible

Janna, AUSTRALIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel near the Louvre-Paris
After travelling several hours from Madrid, tired and weary then one hour in a taxi to the hotel to be informed I had no reservation. The manager was rude in his manner and could not offer me a room. When I presented my booking confirmation he suddenly had a room but for one night only. Regrettably I did not check the room before paying....a mistake I will never repeat. No lift and my room was on the 4th floor so not very happy with heavy luggage,tired and no assistance. The room was very grubby with walls, carpet and curtains dirty. Door had a huge hole. The pokey shower/toilet had dirty pipes exposed. The tiny hand basin was where I had to bathe as the shower had NO water. I spent a very uncomfortable and sleepless night. I travelled Europe for 7 weeks and can say without a doubt this hotel was not fit to be hired. The other hotel I used in Paris offered a clean room plus clean functioning shower and breakfast with friendly helpful staff.

2/10 Terrible

Ralph C, Las Vegas, NV, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE HOTEL
I Hated it - I Love Hotels.com - BUT - This particular Hotel was Horrible - I can NOT believe Hotels.com would allow such a Terrible Hotel in your site - I Will use Hotels.com again, but PLEASEEEEEEEE - Take this Hotel out of your webpage. Thanks

6/10 Okay

cur, london

Disliked: Cleanliness, property conditions & facilities, room comfort
location brilliant but no running water

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Paris Hotel
Hotel had a fairly good location near the Louvre. But that was about all that was good. Unknown to me before I booked it, there was no toilet and no TV in my room. Condition of room was very poor and very poor matress and furniture. Would not recommend unless you really need to save money.

4/10 Poor

Michele, New Jersey

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel de Lille
On the plus side, the hotel is centrally located and the free wifi works well without glitches. On the negative side, the room was not well maintained. The shower drain was clogged and took hours to drain. The toilet seat and towel bar were broken. There were too many other things broken for me to list them all. There was black mold in the room so that we were coughing each night we were there. We had to pay for the entire stay in advance of seeing the room. Even so we were willing to just lose the money to move out before the week's stay was up.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Don't Stay Here
I was not satisfied with this hotel at all. I stayed at it my last night in Paris since it was convienent to the Metro to CGD airport, since I had a morning flight out. I should have just stayed at my previous hotel. The room as in such bad condition that I decided to stay out all night and enjoy the city rather than sleep there. There mirror in the bathroom and one of the pictures on the wall were broken. The furnature in the room was very old and was not appealing. Basically I paid for luggage storage.

4/10 Poor

Dan, Philadelphia, PA

Disliked: Staff & service, property conditions & facilities, room comfort
be wary
The room was very tiny and up three flights of stairs. The free WiFi only worked from the first floor. The bathroom was full of shoddy carpentry. The beds did not have fitted sheets or pillowcases, and the walls were paper thin.

2/10 Terrible

jeanne, atlanta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Things that come out in the dark!
The location of this hotel to the Lourve was great and once found was an immediate down hill slide. The room was up 3 flights of a little stairway and no help was offered. On entering the room, it was a little hot so we opened a window on a small street to get some air. There was no fan or air conditioning at all. There was a small bistro table with two chairs, one of which you could not sit on as it was broken. The bathroom was clean, but toilet was patched together with duct tape. The bed had a single long pillow and was just awful to even lay on. The carpet was filthy,and couldn't imagine sleeping in the tiny, hot and dirty room overnight so we left within two hours of arrival. Don't let the location fool you, you would do better some where else. The french idea of comfort and clean leave something to be desired and when all else fails, they pretend they don't speak english.

4/10 Poor

nathalie

Disliked: Cleanliness, staff & service, property conditions & facilities
A éviter
Le seul avantage de cet établissement est sa situation. Pas de toilettes pas de douche pas de téléviseur..... Une douche sur le pallier 1er étage alors que les chambres sont sur 5 étages Et douche horriblement sale. Je déconseille fortement
Stayed 1 night in Jul 2020

6/10 Okay

Katerina

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The room was very small, but the hotel is in the city center, and it is cheap, so the value for money is acceptable.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
/
Eau froide et aucune pression sous la douche, propreté de la chambre insatisfait
Stayed 1 night in Jul 2020

2/10 Terrible

LEA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

gwen

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Mireille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020