Title: Surestay Plus Ht By BW Portland Route 52 West Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Surestay Plus Ht By BW Portland Route 52 West Hotel in Portland with free breakfast and fitness centre ![Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2830000/2824300/2824217/4932f56b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2830000/2824300/2824217/1074bfdb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2830000/2824300/2824217/bd12700e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/3000000/2830000/2824300/2824217/d6c86b1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2830000/2824300/2824217/2e05ec2b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just off Route 52 West, Surestay Plus Ht By BW Portland offers amenities like continental breakfast, outdoor entertainment, high-speed WiFi, multilingual staff, and luggage storage for a comfortable stay appreciated by guests. 8.2 Very good ## Popular amenities - Gym - Breakfast included - Laundry - 24/7 front desk - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=2824217&PinnedHotelID=2824217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=2824217&PinnedHotelID=2824217&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=2824217&PinnedHotelID=2824217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=2824217&PinnedHotelID=2824217&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2824217&PinnedHotelID=2824217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2824217&PinnedHotelID=2824217&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2824217&PinnedHotelID=2824217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2824217&PinnedHotelID=2824217&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOrlinda-Hotels-Hotel-Portland-TN-Route-52-West.h2824217.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOrlinda-Hotels-Hotel-Portland-TN-Route-52-West.h2824217.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.59012%2C-86.59676&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QJeG_6bO1cFOdhomSfv2NlsTuIo=) 9239 Highway 52, Portland, TN, 37148 #### What's nearby - Sumner Crest WInery - 3 min walk - 0.2 miles - Kentucky Downs - 6 min drive - 4.7 miles - Kenny Perry's Country Creek Golf Course - 9 min drive - 8.9 miles - Cold Springs Museum - 11 min drive - 7.2 miles - Grand Ole Opry - 41 min drive - 40.0 miles #### Getting around - Nashville International Airport (BNA) - 43 min drive #### Restaurants - ‪Portland Pizza & Pub - ‬8 min drive - ‪KD Cafe - ‬6 min drive - ‪Flying J Travel Center - ‬7 min drive - ‪McDonald's - ‬8 min drive - ‪Taco Bell - ‬7 min drive ## About this property ### Surestay Plus Ht By BW Portland Route 52 West Property highlights Free continental breakfast, dry cleaning/laundry services and an outdoor entertainment area are just a few of the amenities provided at Surestay Plus Ht By BW Portland Route 52 West. The on-site American cuisine family restaurant, Brewsters Bar and Grill, features happy hour and dinner. Free in-room WiFi is available to all guests, along with a gym and a business centre. Other perks include: - Free self-parking - A lift, a 24-hour front desk and free newspapers - ATM/banking services, a vending machine and luggage storage Room features All 60 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi. Extra conveniences in all rooms include: - Bathrooms with baths or showers and free toiletries - 32-inch flat-screen TVs with premium channels - Wardrobes/cupboards, full-sized fridge/freezers and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/68000000/67350000/67340400/67340328/9aa24ed4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Portland Inn & Suites Portland - Pool - Parking included - Free WiFi - Restaurant 7.4 Good 308 reviews £55 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=67340328&PinnedHotelID=67340328&HadPinnedHotel=true®ionId=-1&adults=2) ![Fitness facility](https://images.trvl-media.com/lodging/1000000/70000/68100/68063/w338h250x0y0-7f2935f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baymont by Wyndham Franklin Franklin - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 1,006 reviews £48 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=68063&PinnedHotelID=68063&HadPinnedHotel=true®ionId=-1&adults=2) ![Free continental breakfast ](https://images.trvl-media.com/lodging/1000000/200000/194900/194818/addab618.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Econo Lodge Franklin South Franklin - 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Free WiFi 7.8 Good 327 reviews £49 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=855563&PinnedHotelID=855563&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/93000000/92140000/92139800/92139764/ed669318.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Springhill Suites By Marriott Franklin Mint Franklin - Breakfast included - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 257 reviews £110 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=92139764&PinnedHotelID=92139764&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18920000/18918700/18918624/61a2c9a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Budget Host Inn by Hotel O Portland near I-65 Portland - Pet-friendly - Parking included - Free WiFi - Air conditioning 4.6 65 reviews £52 includes taxes & fees 9 Oct - 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28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=64146&PinnedHotelID=64146&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/4000000/3540000/3531500/3531478/f587a1c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn & Suites Franklin East Franklin - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 482 reviews £75 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=3531478&PinnedHotelID=3531478&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site parking ### Food and drink - Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends - A restaurant ### Restaurants on site - Brewsters Bar and Grill ### Things to do - Gym ### Family friendly - In-room full-sized refrigerator/freezer - In-room microwave - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Business centre - Computer station ### Outdoors - Outdoor entertainment area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 3 floors - Banquet hall - Built in 2009 - Communal living room - Designated smoking areas - Traditional architecture ## Room amenities ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Full-sized refrigerator/freezer - Microwave ### More - Air conditioning - Desk - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Comfort Suites Hotel Portland Comfort Suites Portland Portland Comfort Suites Comfort Suites Portland Hotel Orlinda Comfort Suites Portland Orlinda ## Frequently asked questions ### Is Surestay Plus Ht By BW Portland Route 52 West pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Surestay Plus Ht By BW Portland Route 52 West? > Self-parking is free at this property. ### What time is check-in at Surestay Plus Ht By BW Portland Route 52 West? > Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Surestay Plus Ht By BW Portland Route 52 West? > Checkout is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Surestay Plus Ht By BW Portland Route 52 West located? > Situated in Portland, this hotel is steps from Sumner Crest WInery and within 6 mi (10 km) of Kentucky Downs and Cold Springs Museum. Kenny Perry's Country Creek Golf Course and Cross Plains City Hall are also within 9 miles (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Surestay Plus Ht By BW Portland Route 52 West Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 106 8 - Good 75 6 - Okay 32 4 - Poor 13 2 - Terrible 13 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 7.6/10 Amenities ### 8.4/10 Property conditions & facilities ### 8/10 Good #### Verified traveller 14 Mar 2021 ##### Verified traveller Stayed 2 nights in Mar 2021 ### 2/10 Terrible #### Verified traveller 12 Feb 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort don't stay there ##### Verified traveller Stayed 1 night in Feb 2021 ### 4/10 Poor #### Verified traveller 6 Feb 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Nope not at all The stay would have been better and I wouldn’t have checked out the same night if the hallway hadn’t been exposed unfinished drywall, the bathroom mirror was cracked, dirty towels, barely hot water too. My room was apparently next to a loud couple and over the bar so I got to hear arguing from the room next door and a bunch of drunks yelling in and outside. I won’t stay again. ##### Verified traveller Stayed 1 night in Feb 2021 ### 10/10 Excellent #### Tim 27 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a nice stay. There was an issue with the reservation and the room that I wanted was overbooked. But I only gave them a 24 hour notice so it wasn’t a big deal. They had another room available and agreed to refund my money from my first reservation. The staff was friendly and helpful. ##### Tim Stayed 1 night in Jan 2021 ### 4/10 Poor #### Danny 13 Jan 2021 Liked: Cleanliness, property conditions & facilities, room comfort Had to change rooms 3 times and discount next door was no good ##### Danny Stayed 1 night in Jan 2021 ### 4/10 Poor #### Peg, Illinois 3 Dec 2020 Disliked: Cleanliness, amenities, property conditions & facilities The room was disgusting! Stains on the walls, stains on the bed skirt, black spots in the tub, hair in the tub. I appreciate the guy at the front desk getting as a couple beers after a twelve hour drive, that’s the only good thing I could say. No one on the staff wore masks. Obviously they weren’t doing extra cleaning for guests safety. Coffee was bad. Stay somewhere else. ##### Peg Stayed 3 nights in Nov 2020 ### 8/10 Good #### Rebecca 22 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Rebecca Stayed 1 night in Nov 2020 ### 8/10 Good #### James 13 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### James Stayed 1 night in Oct 2020 ### 10/10 Excellent #### Rae 28 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Very happy with our stay. The room was clean, no leaks in the bathroom, fridge was cool. We had to get help with the TV and the clerk was upstairs really quick. Also had problems with room keys, those were solved quickly. Breakfast was nice. Only complaint in our two queen beds room. One of the beds had a sink hole in the mattress lol. The hotel was very nice. ##### Rae Stayed 2 nights in Sep 2020 ### 4/10 Poor #### Heather, Sevierville, Tn 1 Sept 2020 Liked: Cleanliness Disliked: Amenities, property conditions & facilities The air conditioner doesn't allow you to set it cool enough to make the room comfortable. I've stayed here twice and both rooms were like this. The TV in the roos are a small 32 in TV which is way to small for the room size. House keeping tried to come in my room while knocking instead of giving me time to respond . The pool is closed due to covid-19. I've been to several hotels pools all open. This is a sorry excuse to not have the pool open. It was very clean, no bed bugs, bathroom was very clean but the toilet leaked water onto the floor. I may stay here again because on it being close to the family I was visiting but I will be asking to see the room before I book my next stay here. There's a restaurant bar below the hotel that is really nice and food is excellent. ##### Heather Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Verified traveller 31 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 2 nights in Aug 2020 ### 6/10 Okay #### TNGirl, Nashville, TN 11 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities I’ve stayed here several times... but the bed this time was awful... 216 needs a new mattress... ##### TNGirl Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Henry 5 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Henry Stayed 3 nights in Jul 2020 ### 2/10 Terrible #### KD, Springfield, IL 4 Aug 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The signage for this property still shows as Comfort Suits. The hallway carpets are stained- dirty. Walls have marks on them, not sure what it is. We didn't dare eat anything from this hotel. Only stayed cause we were visiting family. This hotel also has a restaurant/bar attached it to. At night it was hard finding parking, cause of all the bar patrons. ##### KD Stayed 3 nights in Jul 2020 ### 4/10 Poor #### Verified traveller 29 Jul 2020 Disliked: Cleanliness, staff & service The hotel was not very clean. There was a bag of trash in the hallway for more than a day, the stairway was littered with trash and there was gum stick on the wall of our room. When the maid cleaned my room she left the door ajar, luckily nothing was taken. ##### Verified traveller Stayed 4 nights in Jul 2020 ### 10/10 Excellent #### Verified traveller 24 Jul 2020 ##### Verified traveller Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Heine 24 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Heine Stayed 1 night in Jul 2020 ### 2/10 Terrible #### Verified traveller 22 Jul 2020 Disliked: Cleanliness, amenities, property conditions & facilities Very disappointed in the rating said 4.1! The place was a dive. Holes on the ceilings, buckets to catch water along the hallway. Got the jetted room. The handles for the jetted tub were off soon a wrench next to it. There was a big water damage in the ceiling as well. Stains on the couch, went to take shower the floor towel was stained yellow and one towel had hair in it. I had a really bad migraine the whole time being in hotel and was sneezing. The smell was horrible. I'm so surprised that it had good reviews, otherwise I would of went elsewhere!! Definitely would like my money back from that horrible place. Do not recommend at all. ##### Verified traveller Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Susan G 8 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Susan G Stayed 1 night in Jul 2020 ### 4/10 Poor #### Ken 30 Jun 2020 ##### Ken Stayed 1 night in Jun 2020 ### 10/10 Excellent #### Verified traveller 25 Jun 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient right off the interstate. ##### Verified traveller Stayed 1 night in Jun 2020 ### 10/10 Excellent #### Daniel 21 Jun 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice motel and friendly staff! ##### Daniel Stayed 1 night in Jun 2020 ### 10/10 Excellent #### Patricia 9 Jun 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly staff Wonderful staff, pleasant stay ##### Patricia Stayed 1 night in Jun 2020 ### 4/10 Poor #### laura 7 Jun 2020 Disliked: Cleanliness, room comfort #### Disappointed, Outraged, Disgusted. The gentleman at the front desk was very helpful and friendly. Thats about all I have positive to say. I was in town for a wedding. The hotel and hallways were sweltering, the rooms were dirty and smelled of smoke, the air conditioner freezes and shuts off then drips water on the floor so gross and also leaves a musty smell in the room. Housekeeping knocks on your door even when you have the Do Not Disturb sign on the door. The things that makes me the angriest is that the day we were to check out, we were going to clean and gather decorations and food from the brides room for her, she left the DND sign on her door but because the housekeeper didn’t hear anyone when she knocked she proceeded to go in and throw all of our decorations away and stole the food. Her answer was “sorry” and a shrug of her shoulders for the decorations and 100% denial of taking anything but we all know it was there. We were told to call the general manager and that’s all we got. I guarantee you I will be calling and expect a refund. We had 7 rooms total for this wedding. Disgusted doesn't describe it. I would never recommend this hotel and will encourage every person in our party to write an honest review. So very disappointed. ##### laura Stayed 2 nights in Jun 2020 ### 10/10 Excellent #### Emma 3 Jun 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staff, clean room. 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